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“Unforgettable Family Moments”

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Hilton Garden Inn Saskatoon Downtown
Ranked #12 of 39 Hotels in Saskatoon
Certificate of Excellence
GreenLeadersSilver level
Kindersley, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Unforgettable Family Moments”
Reviewed 7 May 2014

A big thank you to all the staff at the Hilton who helped us make some special moments for our parents. We were coming into Saskatoon for the weekend for my daughters dancing and thought it would be a nice treat to invite our parents to come in the Saturday to celebrate our moms 76th birthday and our parents 54th wedding anniversary. Upon our arrival Friday night, we were greeted by friendly staff and thoroughly enjoyed the citrus water available in the lobby after our long drive.
We had brought a beautiful bouquet with us to surprise our parents and Saturday morning the staff was more then happy to help us by making sure they were placed in the room before they checked in and was happy to see that when they checked in they were sitting beautifully displayed on the desk. After a bit of visiting we headed down to the restaurant in the hotel to enjoy a lovely supper. The food was amazing and after mentioning it was my moms birthday that we were celebrating, a special dessert was put together for her (best cheesecake ever). After we enjoyed a lovely cup of tea, I received the check and realized that my moms dessert was on them...very nice.
After retiring to our rooms for the night, my daughter noticed a note written on the notepad usually in the rooms that said, "Good day Ms...., I hope you are enjoying your stay with us. Signed..." Another thoughtful touch.
The next morning we scooted down for brunch before everyone headed back home. We shared a photo of the lovely dessert made by the chef with our morning waitress and my mom said that it was the best stay she has ever had and was treated like a queen. Needless to say when the waitress brought over the check she told my mom that it was their treat...when I looked at the charges, there was only 3 breakfasts charged and told mom that they had got her breakfast.
It has been a rough year and a half for our family having lost my brother to a very short battle with cancer. The weekend meant a lot to us and we cannot thank you enough for helping us treat our parents to a well deserved weekend off. A few happy tears were seen throughout the weekend. Your staff is courteous, kind and thoughtful. Thank you again.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Highlanddancemom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
perry s, Guest Relations Manager at Hilton Garden Inn Saskatoon Downtown, responded to this review, 21 May 2014
Thank you so much for making the Hilton Garden Inn Saskatoon Downtown your hotel of choice during your stay in the Saskatoon area.

Our team is quite thrilled with your excellent feedback and review of our hotel, we look forward to welcoming you back soon.

Perry Singh, CCSM
Director of Rooms
Hilton Garden Inn Saskatoon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (81)
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English first
Regina, Canada
Level Contributor
145 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 4 May 2014 via mobile

I stay here often either for business or quick weekend get always with my wife. The jacuzzi suites are nice and quiet. We never seem to get ones on the higher floors, doesn't matter how far in advance we book. Maybe because we book through Expedia?

Only improvement they need to do is better pillows. All are too soft. The Holiday Inn offers soft or firm selection and the Four Points have a range as well. The Hilton's seem old and way too soft. We remedy this by bringing our own.

Recent reno the Hotel did is keeping it competitive. I enjoy the Valet parking option but think the price is too high as it is Saskatoon, not Toronto. Seems odd at for all the time they have been at that location they might have gotten their own park are by now. And if not, why so much to park in your own hotel parade?

Stayed May 2014, travelled as a couple
Helpful?
Thank Clintski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lynn F, General Manager at Hilton Garden Inn Saskatoon Downtown, responded to this review, 29 May 2014
Hello and thank you for reviewing our hotel. We apprciate your continued business and your feedback! I am pleased to let you know we are replacing pillows currently and I apologize for the inconvenience this causes you. Please don't hesitate to contact me in advance of your stay and I will ensure a higher floor for your next stay! Thanks again.
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Saskatoon, Canada
1 review
Reviewed 4 May 2014

The hotel was average. A bit expensive for the quality offered. Small gym, small bathrooms, medium internet. The parking lot was not nice, but at least it was complimentary. The location is convenient to the TCU place, the Saskatoon Conference Centre.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Donald C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
perry s, Guest Relations Manager at Hilton Garden Inn Saskatoon Downtown, responded to this review, 21 May 2014
Thank you so much for making the Hilton Garden Inn Saskatoon Downtown your hotel of choice during your stay in the Saskatoon area.

No doubt, you will be thrilled to hear we now offer premium high speed internet if our standard connection does not meet you needs.Also, our decent sized fitness center is slated for further upgrades and renovations soon.

May I recommend that you make use of our superb valet parking service on you next stay, this service is included in the parking charge to ensure a comfortable experience for our guests when using the Midtown Parking lot.

Thank you for you candid feedback and we look forward to welcoming you back in the near future.

Perry Singh, CCSM
Director of Rooms
Hilton Garden Inn Saskatoon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
1 review
Reviewed 2 May 2014

Although I would have liked to see the price a little less, the King suite with jacuzzi was great. Having the sleeptig area completely separate from the living/working area makes for an experience similar to home office. I will be staying again.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Rick D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
perry s, Guest Relations Manager at Hilton Garden Inn Saskatoon Downtown, responded to this review, 21 May 2014
Thank you so much for making the Hilton Garden Inn Saskatoon Downtown your hotel of choice during your stay in the Saskatoon area.

Our team is quite thrilled with your excellent feedback and review of our hotel, we look forward to welcoming you back soon.

Perry Singh, CCSM
Director of Rooms
Hilton Garden Inn Saskatoon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Australia
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 2 May 2014

We are Hilton Honours members so we are used to their properties, however this one was a little disapointing. Wheras the room is non smokjng , it was obvious someone had been smoking in the room; we contacted reception without much success so we went out for a few hours after opening the window so we could air the room. The hotel had no in room safe and we were surprised with being given only one dressing gown. The restaurant had nice food and great service.Overall the hotel was ok and the location is pretty good, with shops just across the road and restaurants not far away.

Room Tip: The restaurant is worth checking out.
See more room tips
  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Janet-Terry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stouffville
Level Contributor
87 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 30 April 2014 via mobile

Stayed here while attending a conference at TCU. Location was fabulous and shopping right across the street. Rental car not needed! Staff were very friendly and helpful. Restaurant in hotel had good food and very pleasant staff - particularly at breakfast. They have buffet breakfast, but are more than willing to provide individual orders if you don't want full buffet!

Stayed April 2014, travelled on business
Helpful?
Thank senior_traveller_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lynn F, General Manager at Hilton Garden Inn Saskatoon Downtown, responded to this review, 13 May 2014
Hello and thank you for reviewing our hotel. We appreciate your business and your very kind feedback! We will be sure to share your comments with our team members, and we look forward to bein gof service on your next visit to Saskatoon. Thank you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Columbia, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 April 2014

An excellent place to stay, supported by a wonderful and very professional and personable staff! It is a pleasure to be remembered by staff after a quite long absence. The cleanliness of the facility and the professionalism of the staff make an excellent place to stay!

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Albert E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lynn F, General Manager at Hilton Garden Inn Saskatoon Downtown, responded to this review, 13 May 2014
Thank you so much for your lovely review our hotel. We appreciate your kind comments and look forward to continuing to be your hotel of choice in Saskatoon! Thank you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Saskatoon Downtown

Property: Hilton Garden Inn Saskatoon Downtown
Address: 90 22nd St E, Saskatoon, Saskatchewan S7K 3X6, Canada
Phone Number:
Region: Canada > Saskatchewan > Saskatoon
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Saskatoon
#4 Business Hotel in Saskatoon
#9 Romantic Hotel in Saskatoon
#11 Family Hotel in Saskatoon
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Hilton Garden Inn Saskatoon Downtown 3.5*
Number of rooms: 180
Official Description (provided by the hotel):
The Hilton Garden Inn is a beacon of downtown style and sophistication, and an ideal base from which to explore the City of Bridges. Overlooking the vibrancy of downtown Saskatoon, this 16-floor hotel is just steps from Midtown Plaza and TCU Place Arts & Convention Centre. Key attractions close to the Hilton Garden Inn include Remai Arts Centre (0.1 km), Meewasin Trail (1 km), the University of Saskatchewan (4 km) and River Landing (1 km). Contemporary furnishings and warm, inviting colours come together in 180 guestrooms. Retreat to the quiet calmness of your room with the city as your backdrop. Offering custom, adjustable beds, free WiFi, flat-screen TV's, microwaves and mini-fridges. Upgrade your room to one of 12 luxurious Spa Suites, with private sleeping areas, whirlpool tubs, living area and fireplace. Accessible Rooms and Pet-Friendly Rooms available at no additional charge. Positive guest experiences are assured with the Hilton Garden 100% Satisfaction Guarantee for every stay. This downtown Saskatoon conference centre hosts and caters groups in 11,500 sq. ft of functional event space. Booking at the Hilton Garden Inn ensures your event is in the hands of professionals, with full-scale catering and banquet services, fresh ingredients and in-house A/V equipment. Stay on routine with a fully-equipped Business Centre and Fitness Centre that are available 24-hours every day. A lobby Pantry conveniently equips guests with sundries at all hours, including snacks, gifts and everyday essentials. A second floor pool and whirlpool offer natural light from south-facing windows. Indulge in a handcrafted lobby latte, chef-inspired plates and locally-sourced classic cocktails in our inviting social spaces. We Proudly Serve Starbucks customizes hot and cold beverages offering pastries, grab-and-go lunches and alcoholic beverages in the inviting lobby lounge. The Garden Grille & Bar serves daily breakfast buffet, plus a full menu crafted with locally-sourced ingredients. Lunch features build-your-own salads and burgers, and dinner features BBQ platters to share in an intimate gathering. Steps Lounge is an uptown gathering place in downtown Saskatoon. Sip on the best bourbons that can be found in this city, unforgettable classic cocktails, local craft beer, appetizers and sharing plates. This award-winning hotel is home to the Hilton CEO Light & Warmth Award. Eco-friendly, rated with 4 Green Keys, Energy Star Partnership and Saskatchewan Environmental Society Partnership. ... more   less 
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Also Known As:
Hilton Garden Inn Saskatoon Downtown Hotel Saskatoon
Hilton Saskatoon

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