My boyfriend and I stayed at the hotel at a rate of $185/night on Feb 5th. We checked in at 3am as we were coming in on a late flight and went straight to bed. We were awoken at 6am by the alarm clock (I guess the last guest set it and the staff never shut it off). Then at 7am the fire alarm began going off. At 8am construction began in the room beside us which included sawing and hammering. Safe to say at this point we determined we were not going to get any more sleep. We went downstairs to check out and complained of the disturbances and asked for compensation as we paid quite a bit for the room. She said she could give us a rate of $165 instead because they can't help the fire alarm or the construction. I then said that they could have helped the alarm clock but the staff said "yeah, the maids normally shut that off. That would have been annoying." I don't normally give poor reviews but I felt like they should have given us better compensation for the fact that we got very little rest at this hotel.
The positives were that the room was clean and nice. Nice big king sized bed. I noticed a lot of other reviews were stating that it was too hot - but our room was fine. That being said I prefer it to be warmer.
If you are planning on sleeping in at all or are getting in on a late flight I would highly recommend booking another hotel.
- Official Description (provided by the hotel):
- A perfect blend of comfort, quality, and service, Sandman Hotel Saskatoon has everything for both corporate and leisure travellers to make your stay ideal. ... more less
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- Also Known As:
- Saskatoon Sandman Hotel
- Sandman Inn Saskatoon