I recently dined at Hot Wok and left feeling rather upset with the obvious lack of customer service. Our server was rude when asked about a simple substitution while making our order. Apparently substitutions are too much work and the kitchen staff does not know how to deal with such stress. Throughout my meal, I watched our server take personal calls on her cell phone, speak loudly about her personal life with another server, and roll her eyes while taking calls for pick-up.
The food was average, but nothing to brag about. I doubt my husband and I will return.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.