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“Bad dining experience - end of an era?”

Genesis Family Restaurant
Ranked #124 of 684 Restaurants in Saskatoon
Price range: US$5 - US$15
Cuisines: Chinese
Dining options: Delivery, Reservations
Restaurant details
Dining options: Delivery, Reservations
Saskatoon, Canada
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
“Bad dining experience – end of an era?”
Reviewed 21 March 2014

As a patron of Genesis Family Restaurant for more than two decades, I was very disappointed in a recent dining experience.
I ordered my favorite dish, sizzling fried oysters and garlic and black bean sauce. First off, it arrived NOT sizzling. It was barely hot. The oysters were not crispy and were poorly cooked. The sauce was watery. Its overall taste, texture and appeal was nothing like the excellent sizzling platters I have had before.
The waiter claimed it was the same dish as always (even if not sizzling). It was not. An attempt to contact the manager to lodge a complaint was intercepted by lower staff. So much for caring about customers.
This type of food and that type of behavior no longer warrant my patronizing Genesis ever again. It was a good eatery and now it's not. Basta!

  • Visited March 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Pancho V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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52 reviews from our community

Visitor rating
    23
    11
    9
    4
    5
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Saskatoon, Canada
Level 6 Contributor
146 reviews
94 restaurant reviews
common_n_restaurant_reviews_1bd8 120 helpful votes
“used to be much better”
Reviewed 26 May 2013

Genesis Family Restaurant used to be owned by different people, back about 5 or more years ago, I do not know when it changed ownership, but trust me it is not the same as it used to be, we used to be able to order brown rice, now they do not offer it. I will not go back with the current owners, needs total updating, place is not clean as others have said, and the food is nowhere near the quality it was with the previous owners

Many other Asian restaurants in Saskatoon that are far better, this used to be the absolute best place in Saskatoon, period, but those days are long gone

  • Visited July 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank kleeottorogers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saskatoon, Canada
2 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“service and bill !!!!!!!!!!!!!!”
Reviewed 25 March 2013

Please make sure you check the bill they add the gratuity but fail to tell you so you end up paying 30% The menu that is available online is NOT up to date thus another shocker. We had a party of 20 expecting to pay about 340.00 The bill was 403.00 and we left 60.00 tip on top only to find out that the tip of 15% that was already included but they failed to point that out. The service NOT good food well not bad. We did go back to check the bill and that how we found out that the menu posted is in fact old and the prices have gone up. I guess we will not go back there are many other Asian resturants in Saskatoon that are excellant. Use this service for other people to be informed about the pitfalls my advice to restuarants be up front with your guests money does not grow on trees we all work hard and expect the best service.

  • Visited March 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank may_1948
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moose Jaw
Level 5 Contributor
60 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
“Try the Happy Family”
Reviewed 22 January 2013

Love this place. We order from there, everytime we are in Saskatoon. Great for take out, and dine in is Ok, too. Try the Happy Family, if you like lots of shrimp, chicken, beef with your veggies. Tasty !! Portions are very large, so plan accordingly.

  • Visited January 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank rjd-mjaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saskatoon, Canada
Level 1 Contributor
4 reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
“yummy”
Reviewed 30 December 2012

Second best stomach lining in town. The toenails on the duck feet could have been trimmed shorter. Overall it was very good

Visited December 2012
Helpful?
Thank Ethelbert1960
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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