As a patron of Genesis Family Restaurant for more than two decades, I was very disappointed in a recent dining experience.
I ordered my favorite dish, sizzling fried oysters and garlic and black bean sauce. First off, it arrived NOT sizzling. It was barely hot. The oysters were not crispy and were poorly cooked. The sauce was watery. Its overall taste, texture and appeal was nothing like the excellent sizzling platters I have had before.
The waiter claimed it was the same dish as always (even if not sizzling). It was not. An attempt to contact the manager to lodge a complaint was intercepted by lower staff. So much for caring about customers.
This type of food and that type of behavior no longer warrant my patronizing Genesis ever again. It was a good eatery and now it's not. Basta!
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