My main issue was that I did not feel safe in the hotel. There was a group of drunken men roaming the hallways, yelling and trying random doors when I finally heaved my large luggage up the 2 flights of stairs, unassisted might I add. The room was incredibly hot, with a token fan wheezing and so noisy from the bar downstairs/ traffic
and did I mention drunken men looking for a party?? There was no security or locks on the doors leading to the rooms so any one from the street could come in .
The booking had been made by my company but apparently there was no record of the room being booked or paid for at the hotel. Although I had an email confirming the reservation and billing status and showed it to them upon my checking out the very grumpy man at the front desk went on a rant about fly by night companies and scamming customers and insisted that I pay again. They were incredibly rude and non helpful and made no attempt to look for a booking record or contact my company - they actually charged my company and myself as it turns out.
To be fair the room was clean and the sheets were decent thread count .But i would rather sleep in a ditch . with grizzlies. on the side of the Alaska highway than stay at the Town and Mountain again.
- Official Description (provided by the hotel):
- The Town and Mountain Hotel is located on the corner of 4th Ave and Main Street. Right in the heart of downtown Whitehorse. You will enjoy our recently renovated rooms and friendly staff. Our small newly revamped Lounge The Towne Club feature worldwide Craft beers that you won't find anywhere else North of 60. We look forward to your future business. ... more less
- Reservation Options:
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- Also Known As:
- The Town And Mountain Hotel Whitehorse, Yukon, Canada