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“Excellent hotel for families & couples alike”

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Sunconnect Sea World Resort & Spa
Ranked #6 of 8 Hotels in Kizilagac
Reviewed 12 May 2014

Just come back from this hotel and despite the monsoon like weather we experienced on the last 2 days we had a great time. The hotel is very modern with nice decor & is kept exceptionally clean. Rooms were of a good size. The gardens were well kept and the pool areas were very pleasant with more than enough sun-loungers - there was no need to reserve beds. There was a separate children's pool which meant the larger pools were quieter and more relaxed - anyone travelling without children would like this. The water-slides were opened twice each day & were good fun. The hotel also offered a spa with the turkish bath, steam room and sauna free to use for guests. The food was ok but not exceptional. Breakfast was the worst meal of the day - steer clear of the omelettes, they are swimming in oil!! At lunch we headed to the snack bar were they offered burgers, pizza, jacket spuds, salad etc which was ideal for us. In the evening the main restaurant could be quite hectic but there was plenty of variety so there should be something to suit even the fussiest of eaters. To make sure your drinks get topped up by the waiters just give them a few lira when you get a table and they will look after you. There are 3 a la carte restaurants - we tried the Turkish one & really enjoyed it - the soup was lovely!
The entertainment team seemed to offer a variety of activities during the day & people seemed more than happy with the kids club. There is even a teenage club some mornings where they have an xbox & wii for them to use. The wifi is free to guests which was great, especially for our teenage daughter. There was a show each evening which seemed to offer standard stuff - karaoke, magic show, variety show etc but as i didn't go to any I can't say how good they were. There are plenty of bars situated around the hotel and all had a nice relaxed atmosphere. Drinks were ok but I have had better cocktails at other hotels.
If you like leaving the hotel for a meal out etc then this isn't the hotel for you. There are only a few shops located near the hotel (where you can barter over the price you pay) and there is a larger shopping centre about 15 mins walk away - other than that there isn't a lot to see. You can get a bus into Side from outside the hotel but it is farther away than we thought.
I understand this is the first year that a British tour operator has booked rooms in this hotel so there were only a handful of Brits there during our stay. It will probably get more popular with Brits once people have stayed there & start to recommend it.
Would definitely consider going back to this hotel in the future & would recommend it both for families & couples.

  • Stayed: May 2014, travelled with family
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7  Thank Lamchops75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
seaden h, Halkla İlişkiler Müdürü at Sunconnect Sea World Resort & Spa, responded to this reviewResponded 28 August 2014

Dear guest's

Thank you for your visit and your motivating review.
Your recommendation we greatly appreciate and are already looking forward to your next visit.

Best regards
Sea World Resort & SPA

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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76 - 82 of 450 reviews

Reviewed 3 May 2014

We were a group of 9 persons age-range from 8 to 70 celebrating a family-event April14-28, 2014.We were very satisfied with the rooms, the plentiness and tastiness of the food. In comparison to other hotels there were a lot o spacy lounges and bars with large, comfortable sitting areas Indoors and outdoors. The different pool-areas and well kept gardens provided enough soace for all customers and offered different age-groups a variation for various activities. But one thing should be noted in the advertising of the resort. There were hundreds of swallows nesting on every balcony, in the gardens you could find some active chicken families with very loud cocks and some peacocks strolling around. It did not bother oss and actually, it kept the mosquitos down to zero during our stay, but somebody with an alergic reaction or birds-foby.could have problems. Friendly and helpful personnel of all categories

Room Tip: choose aroom with sea-view
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  • Stayed: April 2014, travelled with family
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3  Thank Juergen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
seaden h, Halkla İlişkiler Müdürü at Sunconnect Sea World Resort & Spa, responded to this reviewResponded 9 September 2014
Google Translation

Kära gäster.

Vi vill bara saga tack så mycket för dem för era omdömen om hotellet. Vi är glada att ni har haft en bra semester hos oss på SunConnect Sea World.
Hoppas vi ses snart igen.

Med vänlig hälsning
SunConnect Sea World Resort & Spa

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Reviewed 15 April 2014

A great holiday for kids (aged 6&3) and parents alike. We had a 2 bed family room, v nice, just what we needed. Hotel facilities good. Outdoor pools chilly in April but indoor was fine. Food not so great for little English kids, they had spaghetti or chips every day with salad choices. But kids cocktails and ice cream on demand! The mini club run by Mohammed and team is fantastic. 2 hours each morning and afternoon, action disco each evening - the children loved it and him and he is enthusiastic and full of fun activities. Happy kids meant relaxed parents. I recommend it.

Stayed: April 2014, travelled with family
2  Thank J H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
seaden h, Halkla İlişkiler Müdürü at Sunconnect Sea World Resort & Spa, responded to this reviewResponded 9 September 2014

Dear guest's

We are pleased that you have chosen us for your vacation and have spent beautiful days with us. Thanks a lot for your time to send us your valuable impressions and experiences here.

Kind regrads
SunConnect Sea World Resort & Spa

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Reviewed 13 April 2014

let me start with the lobby, it's big and modern with a friendly atmosphere, as soon as you check in you see the weak points, the sweets in lobby were not fresh and tasty, in the rooms there are no wastebasket (only one in the bathroom), tissue papers , sleepers, shoe polish, and tea maker, these are very initial and normal things in a 5-star hotel. we stayed in this hotel for 10 nights, 19 to 29th, march , breakfast was okay, but for lunch and dinner we were all bored of repeating foods, there was no verity in them, every day almost the same, the drinks quality were awful, specially the taste of red wine, the waiters looked tired and tepid , only a few were hospitable and smiling, it took long to order and get some thing, The out door area is very nice and peaceful , the pool was clean, although the indoor pool smelled bad because of too much CL. in the gym there were 2 treadmills, one was out of order. the entertainment was so weak, there was no special plan for children. at the end, if you are more than 60, almost on a diet , not interested in drinking and excitement , this hotel is perfect, otherwise a real 5-star hotel like' voyage belek, rixus sun gate and premium, royal wings , calista hotel and many other would be ideal for you.

  • Stayed: March 2014, travelled with friends
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2  Thank mary k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
seaden h, Halkla İlişkiler Müdürü at Sunconnect Sea World Resort & Spa, responded to this reviewResponded 9 September 2014

Dear guest's

We regret that you were not satisfied with your stay in our home and we wish you all the best for the future.

Kind regards
SunConnect Sea World Resort & Spa

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Reviewed 5 April 2014

we were a Group about 55 persons and we were in this hotel from 19 march until 29 march 2014 ..
1) The hotel is very clean and modern .
2) The rooms are big and clean but with out trash and slipper .
3) The taste of food is excellent .
4) The big problem of this hotel , is that after 11 PM , you can not find any drinks in lobby. The lobby bar will be closed at 11:00 PM and you must go to disco. In disco you must pay for every drinks .The important note : disco is close on Sunday
5) The lobby is very modern .You can order all of drinks .But all of drinks are local .The taste of drinks are not good ( It is our opinions )
6) At 11:00 will be all of the lights in lobby off !!!! It is good for old people but for young peoples it is not acceptable .
7)The reception : At first one of them has told us , that it is important to give him 80 $ for one of our guest , who was not in hotel .and we have show him , the confirmation of his manager about this matter His manager has wrotten , that they dont charge us for 80 $ .The reception has not accepted this email from the manager of hotel!!!!! but he has told us , he will back this money after speaking with manager ,after 8 days he has told us , he can not back the money , because of mistake of his manager !!!! we have tried to find manager ,and he was a very good man (Mr Ziya ) .He has confirmed it and he has given to us the money.The reception must be honest and learn more hospitality .
8) Night Animation : Was good .Kenya Acrobat , belly dance,comedy show , bingo
9)Mini disco: It was only the name and there is any special program in this time.
9) Indoor pool was very claen and big .
10) We recommend :
this hotel has enough place.The pool bar was open in march .It will be better to transfer grill food from restaurant to pool bar for thr people , who are outside of restaurant.
11)One of manager of this hotel has really cooperation with us ( Sorry , I have forgotten his name , but he was gentleman and he has managed with street bar for celebrating our new year , he has ordered birthday cake for two persons of our groups , he has managed also with Italian restaurant for all of our groups .I think , it will be better to check every thing with him ,because he is really manager .

Room Tip: All of the rooms are good, but it is better to reserve a sea view room. the best room in our group w...
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  • Stayed: March 2014, travelled with friends
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3  Thank Newsha N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
seaden h, Halkla İlişkiler Müdürü at Sunconnect Sea World Resort & Spa, responded to this reviewResponded 9 September 2014

Dear guest's

Many thanks for sharing your impressions with us here. Your review is very important to us, we would like again you welcome to our hotel. Your criticisms very seriously and will investigate which accordingly.

Kind regards
SunConnect Sea World Resort & Spa

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Reviewed 26 December 2013

I stayed a week in this allegedly 5* Hotel. Well, it sure is not a 5* hotel - rather somewhere between 3 and 4*.

The hotel is nice. Looks more or less new, beautiful garden with two pools, nice beach. The rooms are spacy and okay. However, you need more then just a nice location/building to run a 5* hotel and that is service. That's what the hotel management sure has to improve.

The staff was nice and friendly, but not really professionell. At dinner I had to look and search for the waiter to bring me some drinks (food was buffet, however the drinks (all-inclusive) had to be brought. It is annoying having your dinner with no drinks and the waiter is just not seeing/ignoring you. That sure has to improve.

One more thing: you can't offer an all-inclusive package (bed, food & beverages) and then charge a few bucks for the safe. This is just "cheap" and you realise again, that this hotel does not operate not a 5* level.

Food was okay. Also not really 5* level. So, in total a nice hotel to stay for a few days. You can't go wrong if your expectations are not too high. But definetly never a 5* level.

  • Stayed: November 2013, travelled solo
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4  Thank 190sl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
seaden h, Halkla İlişkiler Müdürü at Sunconnect Sea World Resort & Spa, responded to this reviewResponded 4 February 2015
Google Translation

Liebe Gäste,

Danke für Ihre Bewertung. Ihre Kritikpunkte nehmen wir sehr ernst und werden denen entsprechend nachgehen.

Mit freundlichen Grüβen
Sea World Resort & SPA

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Reviewed 1 November 2013

This is definitely NOT a 5-star hotel. 90% of "clean" towels had dark stains on them. "Clean" bed linen had a lot of stains. The cleaning lady stole several items, and when we left the "don't disturb" sign constantly on, she insisted and told us rudely to leave the room! Funnily enough, in this "5star all-in" you need to pay extra for your safety box. In the "all-in" program only very low-quality wine is served, but only if you get lucky enough to have a waiter for your table. And mind you, one glass must suffice ;-) Most of the time, waiters never came so had to go and fetch yourself from the desk intended for the waiters only. The waiters must be paid extra if you want real service. If you happen to choose a table that the waiter has reserved for their favourites, mind you, you will very rudely be told so although no "reserved" sign is there; apparently they are not allowed to do this but do it still!

During our first several days, the snack-bar didn't open at all, so between 14-18h there was nothing to eat but (too) sweet cakes, and in my book that is not all-in. Other all-ins have great evening shows most of the time, this one had something in a meeting room but not in the amfitheatre that was made for - shows!

The children's pool would be great - if the water wasn't ice-cold. The seashore is much nicer, water is warmer and crystal clear! The pebbles are of course not the same as gold-grain sand, but that was ok.

The quality of the food was, however, surprisingly good and varied from day to day.

Worst of all is that they let locals organise NOISY weddings and other parties which mean that the rest of the hotel visitors do NOT sleep that night. The noise insulation in general was poor or non-existent; it corresponds to that of 1 or 2-star hotels.

The gym had modern equipment in good working order, step aerobic and other sports were adequate. On our week we were lucky enough to have yoga classes every evening. I.e., some very nice features but also BIG disappointments.

Room Tip: Ask for a room furthest away from the banquet halls!
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  • Stayed: October 2013, travelled with family
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4  Thank Sunshine T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
seaden h, Halkla İlişkiler Müdürü at Sunconnect Sea World Resort & Spa, responded to this reviewResponded 4 February 2015

Dear guests,

We would like to thank you for your review. We are not happy that you dont enyoing your holiday. But i think everybody
Need a second chance and i think we can give our best for you.

Best regards
Sea World Resort & Spa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sunconnect Sea World Resort & Spa

Address: Kizilagac Mevkii, Kizilagac, Manavgat 07600, Turkey (Formerly Sea World Resort & Spa)
Region: Turkey > Turkish Mediterranean Coast > Antalya Province > Manavgat > Kizilagac
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
#5 Top resorts Hotel in Kizilagac
#6 Spa Hotel in Kizilagac
#6 Luxury Hotel in Kizilagac
#6 On the Beach Hotel in Kizilagac
Price Range: £52 - £220 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sunconnect Sea World Resort & Spa 5*
Number of rooms: 540
Official Description (provided by the hotel):
SunConnect Sea World Resort & Spa is a family-friendly hotel located directly at the beach of Kizilagac, just 20 km from Side. The hotel offers a wide range of restaurants, and with All Inclusive, which is included in the price, you can enjoy a convenient and family-friendly holiday. The large and lovely pool area is located in a stately garden. Morwovwe two large pools, a kids' pool with a pirate ship and four waterslides makes sure that you'll never get bored. In addition to all water fun, there is a kids' club, organizing numerous activities and games for the younger guests. ... more   less 
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Also Known As:
Sea World Hotel Kizilagac
Sea World Resort And Spa
Sunconnect Sea World Resort & Spa Turkey/Antalya Province

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