We were in beautiful Havelock North for a wedding. The wedding had booked out around 20 rooms at this lodge. We were greeted by a lovely lady at the front desk which was nice. We entered and the room was good, tidy and modern. We enjoyed a swim in the pool that afternoon.
It was at that stage where we then met the MANAGER!!!. An obnoxious, angry, rude, GRUMPY man. We would kindly say hello and he wouldn't even smile, he would just grunt and look away.
This is terrible customer services, We tried to avoid him the whole time as it was like he was just walking around looking to tell people off. Never a "hows your stay going" or a "how was your weekend" when we checked out.
Such a shame - this is a really nice motel and if the manager was as friendly as the lady who greeted us this review would have 5 stars. This guy is asking for bad reviews so here it is....
Would never stay there again because of him.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com and Agoda so you can book your Wine Country Motor Lodge reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.