We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Not worth the long wait” 3 of 5 bubbles
Review of IHOP

IHOP
Price range: US$1 - US$20
Cuisines: American, Diner
Dining options: Brunch, Breakfast, Lunch, Highchairs Available, Seating, Takeout, Waitstaff, Wheelchair Accessible
Restaurant details
Dining options: Brunch, Breakfast, Lunch, Highchairs Available, Seating, Takeout, Waitstaff, Wheelchair Accessible
Hong Kong
Level Contributor
279 reviews
234 restaurant reviews
common_n_restaurant_reviews_1bd8 84 helpful votes
“Not worth the long wait”
3 of 5 bubbles Reviewed 8 August 2013

This IHOP appears to be constantly full.
We had to wait almost 40 mins. for our table.
IHOP food is IHOP food - you either enjoy it or you don't. However, the actual place (restaurant) makes the difference. In this case, the place is a little old and I didn't feel it was all that clean. It was small and cramped. Crowds inside and outside of the restaurant waiting for tables! You were always squished for space.
The manager was around supervising the staff and seemed very competent, but they were just so busy, their servers were barely coping. They left out one of our orders (but took it off the bill ultimately), and forgot to refill my drink. The family at the next table were complaining about their food not coming fast enough, compared to another family's. Stressful.

  • Visited July 2013
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Atmosphere
    • 3 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Food
Helpful?
Thank cr1557
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

34 reviews from our community

Visitor rating
    5
    16
    6
    4
    3
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • German first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Any
English first
Naperville, Illinois
Level Contributor
20 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
“Great breakfast!”
4 of 5 bubbles Reviewed 30 June 2013

We went for breakfast to get a break from the places in our hotel. They were crowded, but we were seated right away. Service was attentive. We got menu's, coffee, other drinks right away. Our orders were brought quickly and they were correct. Meal was good and we were out as soon as we wanted to be--we did not feel rushed, but the check came promptly when we wanted it.

All in all, a good Ihop experience!

  • Visited June 2013
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank shade2go
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glenbrook, Nevada
Level Contributor
135 reviews
89 restaurant reviews
common_n_restaurant_reviews_1bd8 96 helpful votes
“It's an IHOP”
4 of 5 bubbles Reviewed 18 April 2013 via mobile

For a chain this Resturant is run more like a local place. If you like IHOP breakfast, you'll like this place. If you like IHOP lunch or dinner, you have my sympathy. I saw a lot of criticism of the wait staff in other reviews. These are exactly opposite of our experience. But be forewarned, Friday, Saturday, and Sunday mornings between 8:00 and 11:00 every skier has the same thought, "lets get some breakfast before we head up". It's not IHOPs fault we all eat breakfast a the same time. I've also never seen a Resturant shooing away other customers so they can be ready when I arrive in all my glory. Expect a wait. Usually we go between 8 and 9 and wait 10-15 minutes. Most time, unless they are just swamped, they offer coffee and orange juice while you wait. A nice touch and better than most chains. If you've got a hungry cranky little one, ask fr a juice while yo wait, they"ll probably accommodate. If you've got a cranky older one, just remind them ou dont have to do the dishes. Our wait staff has always been friendly. Granted the kitchen faces he same issues the tales do. People are going somewhere and aren't sitting enjoying a second and third cup of coffee. While that helped get you a table quickly, its also pushing a lot of pancakes out the kitchen. Your on vacation, enjoy it and complain less. If the service is slow, look across the table and ask your firmed about their mama, when the last time you had the time to do that.

Visited April 2013
Helpful?
Thank B Keith B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Worst customer service ever!”
2 of 5 bubbles Reviewed 19 February 2013 via mobile

Had breakfast, they were more concerned in seating as many people possible but no attention until 15 minutes of waiting. I had to go back and get our own menus, silverware, and even an extra coffee cup they forgot and after notifying them still no cup. The waitress totally messed up our order and when we did recieve our meal it was cold. Our drinks were all wrong but it would of helped if the woman wrote down all our 8 drinks. I don't see how she could of memorized all that. Lastly Ruth (cashier) multi-tasking was the only good experience we had in the restaurant.

    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 2 of 5 bubbles
      Food
Helpful?
Thank JimenezMommy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
4 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Divine omlettes, extremely friendly staff!”
5 of 5 bubbles Reviewed 14 October 2012 via mobile

This place may be a chain, but the food is exquisite. My omlette was light, fluffy and not greasy at all. The atmosphere is a little chaotic, but the staff makes the experience pleasurable and worth it! We had Rebecca, who couldn't be nicer! She is genuine and has great stories. You can tell she truly delights in customer service. Definitely check out the local dining scene, but hit up this Ihop at least once!

    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank Meg4travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed IHOP also viewed

South Lake Tahoe, Lake Tahoe (California)
South Lake Tahoe, Lake Tahoe (California)
 
South Lake Tahoe, Lake Tahoe (California)
South Lake Tahoe, Lake Tahoe (California)
 

Been to IHOP? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing