We have been coming to Herons Nest for a long time and normally we have a good time, we booked a table for 4 at 7.15 on a Saturday night and was seated on time, but that's when the problems started, The waitress came and took our order at nearly 8pm ,which was a long wait, but our starter didn't appear until 8.30 , and that's after asking how much longer it was going to be .The main was an age coming also, The waitress didnt want to serve us, so asked another waitress to serve us after we complained to her about the length of wait for the meals, couldnt be bothered with puddings as it was now nearly 10pm !!!
Basically. the were trying to do to many covers without having more staff and the kitchen staff
Poor service will stop us going back here until I read better reviews
- Official Description (provided by the hotel):
- Set in the charming village of Knowle, this historic lodge provides convenient yet characterful budget accommodation near Solihull, Dorridge, Birmingham and the NEC.Dating back to 1816, The Heron's Nest is furnished with 10 comfy rooms and a cosy pub serving up seasonally inspired food and drink together with bags of rustic charm. Its canal and countryside setting brings further appeal, especially during the summer when the outdoor dining area springs to life.Knowle is a lovely place to unwind, with a pretty village square, an early 15th century church and lots of idyllic, timber-framed cottages. You could also take a stroll down the Grand Union Canal - but be sure to pack some sandwiches, as there are 147 miles of towpath.The wider area offers attractions to suit every taste. Shopaholics will love Solihull's Touchwood Centre, history buffs will enjoy the moated, medieval charms of Baddesley Clinton and families will relish a trip to Warwick and Kenilworth Castles. ... more less
- Reservation Options:
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- Also Known As:
- The Herons Nest Hotel Knowle
- Innkeeper's Lodge Solihull, Knowle West Midlands