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“Birthday treat on Bank Holiday”

Greswolde Arms Hotel
Ranked #17 of 25 Restaurants in Knowle
Dining options: Breakfast, Reservations
Restaurant details
Dining options: Breakfast, Reservations
Reviewed 6 May 2014

We booked a table for my father in law’s birthday on Bank Holiday Sunday for a party of 6 as relatively local.
The table was booked for 12:30 & on entering it was all a bit empty AND we were led to a table next to the one actually booked – one of our party (been here a few times) has poor eyesight & the table was booked knowing there was good light – no problem, we just went to the table we had wanted.
Once settled in our drinks order was taken while we perused the menu, and the ‘specials’ menu. My pint of Bombardier was excellent & the ladies enjoyed their Chardonnay – much chatting & catching up delayed placing our order but our very pleasant waitress checked back regularly & eventually we had all chosen.
Starters were all enjoyed – my whitebait could have been a bit more plentiful - nicely presented in a huge wineglass with a layer of paper inside – tipped onto the plate probably enough for a starter and very nice.
Mains were a selection – all enjoyed – my turkey roast dinner was excellent – lots of meat and very nice veg – the potatoes (not usually keen) were all eaten.
Throughout we were checked on to see if all was okay without being intrusive – and the place was really filling up so the atmosphere was good.
The men all full but the ladies all had desserts, which were all very well presented & enjoyed.
Throughout, our waitress was excellent, gentle banter with the mixed age group, which really added to the experience (should have got her name).
The only slight uncomfortable moment came when the birthday boy came to pay the bill by credit card & the waitress on delivering the card reader said ‘Can you just check the total of £142 ….’ Ooh we all really didn't want to know that – just a suggestion this can be done more discretely?
Overall, an excellent meal for everyone delivered by a really nice waitress.

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    • Food
1  Thank 0ff_Line
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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205 - 209 of 233 reviews

Reviewed 23 April 2014 via mobile

A family meal at around 5pm on Easter Monday may have caught this restaurant at a bad time but the meal really wasn't good at all.

Two particular problems were a cold poached egg on the bubble & squeak starter and a watery side of cauliflower where it seemed cheese had been melted on the vegetable rather than a separate sauce. Minute portions of gravy and tough pie crusts didn't help either, combining for a disappointing meal. We complained about the cauliflower and this was dealt with efficiently; we couldn't be bothered to complain further as we didn't want to spoil a family occasion.

Service was friendly but disjointed and slow. Beer was good.

Thank IanGardner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 April 2014

Fab food and atmosphere. Great service would use again. A good choice on the menu and the bar offered a good range of Ales to please my husband.

1  Thank Blaire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 April 2014

We have stopped going to the Greswold (which is local to us) as we have had too many niggling service problems-slow service, incorrect orders. I'll try to pursuade wife to try it again, but won't hold my breath.I know staff come and go so maybe it can improve. The menu is Chef & Brewer, so should be better than this.

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Thank Mike P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 April 2014

I have visited this establishment a few times over the past couple years after a move to knowle. Each time the service has been consistently bad. When visiting the restaurant with a friend a couple weeks ago, there was no staff in sight. We sat ourselves down and waited for ten minutes before getting up to find our own menus. When we did finally locate our waitress, she seemed to be the only person around. Food was nice. When it was time to pay we were asked to cme down to thr bar as the card machine doesn't work in the part of the restaurant we were sat in. It then took a further ten minutes to pay at the bar.
Whilst the food is nice, and pretty good value for money, the service is absolutely shocking. The manager (i assume he is as he is in his own clothes) appears uninterested, incompetent and almost rude on the occasions i have encountered him. From appearing annoyed whilst i decided what to eat at the bar, to then getting our orders wrong this is a place i would avoid at all costs. There is plenty of lovely places to visit in knowle but sadly this is not one of them.

    • Value
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    • Food
1  Thank nickylou2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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