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“Great hotel for the money! New, modern and clean!” 4 of 5 bubbles
Review of Holiday Inn Express Lisbon Airport

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Holiday Inn Express Lisbon Airport
Ranked #1 of 1 Hotels in Prior Velho
GreenLeadersGold level
Brooklyn, New York
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Great hotel for the money! New, modern and clean!”
4 of 5 bubbles Reviewed 24 August 2014

I stayed in this hotel couple times for one night. Hotel was very quiet and clean, nice room with big window, nice bathroom, everything clean, modern and new.There is water kettle in the room, and some complimentary coffee. Stuff is nice and helpful, speak English. Free Wi Fi in the room. Air conditioner. Modern bath with bath tub, bide and toilet. Its conveniently located to airport, you can book shuttle in the morning to get to airport, its 5 Euro, first shuttle goes there at 5 am. Shuttle from airport to hotel can be tricky as it not always available. Its easy to take taxi. DO NOT pay more than 6-7 euros for taxi from airport to hotel. Its very close. Driver who took me lied to me about price and charged me 14 Euro. Hotel stuff later told me that was a rip off. In case someone want to take advantage of you , go to hotel and talk to stuff first, don't give taxi driver money and tell him you ll right down number of the car.

Room Tip: Don't worry about it! My room looked onto highway and was very quiet. Windows sealed very well.
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  • Stayed August 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank NataV_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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734 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (69)
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English first
Vanderbijlpark, South Africa
Level Contributor
126 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
3 of 5 bubbles Reviewed 21 August 2014

This Hotel is a Budget / Transit Place a few minutes from Lisbon Airport. It is in a small light industrial area so no touristy things within walking distance. The hotel provides all you need for a stop over with no fancy added options. The rooms have WiFi available free which is great. A flat screen TV with a choice of TV programs or films available for hire. There is a Restaurant with a fixed three course meal or a choice of A La Carte meals. A small bar by reception. Breakfast is good, help yourself Continental. Shuttle service to the Airport for a small fee. Priced at €59 per room per night including breakfast is quite amazing value.

Room Tip: All the rooms are the same with a choice of single or double beds.
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Green Features: Minimum items in bathroom but notice on the wall says all you have to do is ask if you need anything you may have forgotten. A good idea as many hotels offer so many goodies that are not used, or taken away, and add to the price.
  • Stayed August 2014, travelled as a couple
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Tom O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Inês M, Guest Relations Manager at Holiday Inn Express Lisbon Airport, responded to this review, 25 August 2014
Dear Tom O,

We thank you in advance for choosing Holiday Inn Express Lisbon Airport.

Feedback from our clients is one of the best ways to keep the quality service standards high, so we can improve what is wrong and maintain what is good.

We expect to have you with us again in a near future, in order to have another opportunity to welcome you and make the hotel your home.

Kind regards,

Inês M.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
UK
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 15 August 2014

very near the airport, friendly and helpful staff. comfortable rooms where you can only just hear the planes. efficient shuttle bus 4euros. just what you need when you arrive late and need a good nights sleep.

  • Stayed August 2014, travelled as a couple
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank chrisEUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Inês M, Guest Relations Manager at Holiday Inn Express Lisbon Airport, responded to this review, 1 September 2014
Dear ChrisEUk,

Thank you so much for your review regarding your stay.

We're very pleased you enjoyed our Hotel and Guest's service.

Looking forward to welcome you again!

Kind regards,

Inês M.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Milan, Italy
Level Contributor
84 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 bubbles Reviewed 14 August 2014

Correct airport hotel, with all the services you can expect from this type of hotel. Rooms comfortable, clean and well kept. Shuttle service to airport. Prices correct, with many frequent offers (I understand). Only remark: the breakfast is really too basic, can be improved

Green Features: Management very attentive and staff very cooperative
  • Stayed July 2014, travelled as a couple
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank santommaso_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Inês M, Guest Relations Manager at Holiday Inn Express Lisbon Airport, responded to this review, 18 August 2014
Dear Santommaso_11,

Thank you for your valuable review and comments.

We are sorry to hear about your disappointment with our breakfast. Rest assured we will make the proper changes to improve our service.

Looking forward to welcome you again.

Kind regards,

Inês M.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles
Level Contributor
196 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
4 of 5 bubbles Reviewed 10 August 2014

Stayed at this hotel as a transit overnight in Lisbon. It is spartan, but very clean and the staff are wonderful. Mariane at the front desk was incredibly helpful in giving us restaurant recommendations and calling cabs. If you are looking for a relatively inexpensive, nice clean hotel within 10 minutes of the airport, this is a very good option. There is another hotel that is a 2 minute walk from the international terminal (terminal 1) at the airport – a Wyndham property - but it looks to be much more expensive. We used the shuttle to the airport - 4 Euros for the 4 of us.

Room Tip: We were in 4`9 and 420 and it was quiet until the jets started taking off
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  • Stayed August 2014, travelled with family
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank jenntabb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Inês M, Guest Relations Manager at Holiday Inn Express Lisbon Airport, responded to this review, 1 September 2014
Dear Jenntabb,

Thank you so much for choosing Holiday Inn Express Lisbon Airport and for the wonderful review regarding your stay with us.

We hope to be your choice nest time you stay in Lisbon.

Best Regards,

Inês M.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vicenza, Italy
Level Contributor
234 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
4 of 5 bubbles Reviewed 9 August 2014

We stayed here overnight from the Azores to Venice. It is not by the airport but there is a shuttle. The shuttle is a contractor, no Holiday Inn Express logo or anything, so that threw us for a loop. It's not really within walking distance to anything- within an industrial area. We ordered Pizza Hut and it seemed super cheap, and was good. Breakfast was good with a large seating area. The rooms were comfy and modern, although the beds were hard. We were able to get adjoining rooms for our fam, which was great. Anyway, this is about what I'd expect from a Euro Holiday Inn Express.

Room Tip: Can ask for a new room if needed.
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  • Stayed June 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Service
Helpful?
Thank Michelle R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Inês M, Guest Relations Manager at Holiday Inn Express Lisbon Airport, responded to this review, 1 September 2014
Dear Michelle R,

Thank you for your valuable review and comments.

We are sorry to hear about your disappointment with our beds. Rest assured we will make the proper changes to improve our service.

Looking forward to welcome you again.

Kind regards,

Inês M.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed 1 August 2014 via mobile

Stayed here because of very early flight next morning. This hotel has only one-way shuttle service from 5AM to 3PM. And they have the audacity to charge you 4€ per person!
Hotel is fine for a one night stay but it is a rip off to call themselves Airport Express!

Stayed July 2014, travelled with family
Helpful?
4 Thank Arthur v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Lisbon Airport, responded to this review, 17 August 2014
Dear Arthur v,

Thank you for staying with us on your recent visit and for taking the time to write about your recent experience at our hotel. We strive to accommodate all of our guests and their needs and I’m disappointed that we did not meet your expectations. We are sorry you were not satisfied with the shuttle service our hotel offers. We take all reviews positive and negative very seriously, and your feedback will help us improve for our next guest or your next visit.

Thank you for staying with us, and we hope to have an opportunity to serve you again.

Sincerely,

Ferdinand G
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Lisbon Airport

Property: Holiday Inn Express Lisbon Airport
Address: Rua Da Guine | Antigo Edifício Hidrotecnica, Prior Velho 2685-334, Portugal
Phone Number:
Region: Portugal > Central Portugal > Lisbon District > Prior Velho
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Prior Velho
Price Range (Based on Average Rates): £
Hotel Class:3 star — Holiday Inn Express Lisbon Airport 3*
Number of rooms: 120
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Lisbon Airport, a brand new modern hotel, ideally located next to Lisbon International Airport and only minutes away from FIL trade fair venue, the Pavilhão Atlântico and Lisbon City Centre. Whether you re coming on a short business trip or to see the historical sights, you ll find this Budget Hotel perfectly adapted to both occasions.Lisboa Oriente, the closest train and metro station, is located a mere 5 min away (by car), and just next to it is Vasco da Gama Shopping Centre. Less than 5 miles away from the Hotel, you can find main attractions like the Lisbon Casino, the Oceanarium, Gulbenkian Museum and St. George s Castle with its astonishing views over the Seven Hills.The Holiday Inn Express Lisbon Airport offers twin bedrooms with 2 single beds for a maximum of 2 adults, and double rooms with a double bed and a sofa, where families of 2 adults and 2 children (under 18) can comfortably stay.All guestrooms are equipped with A/C, a spacious work desk, cable LCD TV and pay-tv, direct dial phone, hairdryer, ice bucket, en-suite bathtub, tea and coffeemaker (for complimentary use) and high speed internet access at a charge. Make yourself comfortable and kick off your day with an appetising complimentary continental buffet breakfast. We look forward to welcoming you. ... more   less 
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Also Known As:
Holiday Inn Express Lisbon Airport Hotel Lisbon
Holiday Inn Express Lisbon Airport Portugal/Prior Velho

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