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Holiday Inn Express Lisbon Airport
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Reviews (833)
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All reviewsan early flightan overnight staygood nights sleepfollowing morningcomplimentary breakfastone night staytea and coffee making facilitiestaxi ridecomfy bednice breakfastyogurteuroshertzlisbonmotorwaydispenserclerk
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202 - 207 of 833 reviews
Reviewed 24 August 2014

I stayed in this hotel couple times for one night. Hotel was very quiet and clean, nice room with big window, nice bathroom, everything clean, modern and new.There is water kettle in the room, and some complimentary coffee. Stuff is nice and helpful, speak English. Free Wi Fi in the room. Air conditioner. Modern bath with bath tub, bide and toilet. Its conveniently located to airport, you can book shuttle in the morning to get to airport, its 5 Euro, first shuttle goes there at 5 am. Shuttle from airport to hotel can be tricky as it not always available. Its easy to take taxi. DO NOT pay more than 6-7 euros for taxi from airport to hotel. Its very close. Driver who took me lied to me about price and charged me 14 Euro. Hotel stuff later told me that was a rip off. In case someone want to take advantage of you , go to hotel and talk to stuff first, don't give taxi driver money and tell him you ll right down number of the car.

Room Tip: Don't worry about it! My room looked onto highway and was very quiet. Windows sealed very well.
  • Stayed: August 2014, travelled solo
    • Value
    • Rooms
    • Service
1  Thank NataV_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 August 2014

This Hotel is a Budget / Transit Place a few minutes from Lisbon Airport. It is in a small light industrial area so no touristy things within walking distance. The hotel provides all you need for a stop over with no fancy added options. The rooms have WiFi available free which is great. A flat screen TV with a choice of TV programs or films available for hire. There is a Restaurant with a fixed three course meal or a choice of A La Carte meals. A small bar by reception. Breakfast is good, help yourself Continental. Shuttle service to the Airport for a small fee. Priced at €59 per room per night including breakfast is quite amazing value.

Room Tip: All the rooms are the same with a choice of single or double beds.
  • Stayed: August 2014, travelled as a couple
    • Location
    • Rooms
    • Service
2  Thank Tom O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Inês M, Guest Relations Manager at Holiday Inn Express Lisbon Airport, responded to this reviewResponded 25 August 2014

Dear Tom O,

We thank you in advance for choosing Holiday Inn Express Lisbon Airport.

Feedback from our clients is one of the best ways to keep the quality service standards high, so we can improve what is wrong and maintain what is good.

We expect to have you with us again in a near future, in order to have another opportunity to welcome you and make the hotel your home.

Kind regards,

Inês M.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 August 2014

very near the airport, friendly and helpful staff. comfortable rooms where you can only just hear the planes. efficient shuttle bus 4euros. just what you need when you arrive late and need a good nights sleep.

  • Stayed: August 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank chrisEUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Inês M, Guest Relations Manager at Holiday Inn Express Lisbon Airport, responded to this reviewResponded 1 September 2014

Dear ChrisEUk,

Thank you so much for your review regarding your stay.

We're very pleased you enjoyed our Hotel and Guest's service.

Looking forward to welcome you again!

Kind regards,

Inês M.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 August 2014

Correct airport hotel, with all the services you can expect from this type of hotel. Rooms comfortable, clean and well kept. Shuttle service to airport. Prices correct, with many frequent offers (I understand). Only remark: the breakfast is really too basic, can be improved

  • Stayed: July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank santommaso_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Inês M, Guest Relations Manager at Holiday Inn Express Lisbon Airport, responded to this reviewResponded 18 August 2014

Dear Santommaso_11,

Thank you for your valuable review and comments.

We are sorry to hear about your disappointment with our breakfast. Rest assured we will make the proper changes to improve our service.

Looking forward to welcome you again.

Kind regards,

Inês M.

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Reviewed 10 August 2014

Stayed at this hotel as a transit overnight in Lisbon. It is spartan, but very clean and the staff are wonderful. Mariane at the front desk was incredibly helpful in giving us restaurant recommendations and calling cabs. If you are looking for a relatively inexpensive, nice clean hotel within 10 minutes of the airport, this is a very good option. There is another hotel that is a 2 minute walk from the international terminal (terminal 1) at the airport – a Wyndham property - but it looks to be much more expensive. We used the shuttle to the airport - 4 Euros for the 4 of us.

Room Tip: We were in 4`9 and 420 and it was quiet until the jets started taking off
  • Stayed: August 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank jenntabb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Inês M, Guest Relations Manager at Holiday Inn Express Lisbon Airport, responded to this reviewResponded 1 September 2014

Dear Jenntabb,

Thank you so much for choosing Holiday Inn Express Lisbon Airport and for the wonderful review regarding your stay with us.

We hope to be your choice nest time you stay in Lisbon.

Best Regards,

Inês M.

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