We arrived in Anderslöv on a Friday evening and we had pre-booked our room for two nights. We were very pleased with the room and the wonderful staff (Marie?). We kindly asked if some friends of ours could have our reserved room the next day, as we all were going to the same wedding nearby and we would be staying elsewhere. The wonderful Friday staff (Marie), a girl who was alone at work and working very hard to serve us, assured us that this was no problem and we agreed to just give our friends the key to our room the next day. The reception did not open until 5 PM, and we would be at the wedding at that time. However, the staff on duty the next night were not as helpful, at first they refused to make up the room for our friends and told us that their colleague on Friday had made a huge mistake and they could not help us. Such a behaviour was very dissapointing to us, especially since we allready made the arrangements upon arrival on Friday. Allthough everything worked out in the end, it is unnecessary to put your guests through all that trouble. After all, it is not a cheap hotel.
All in all: clean rooms, a lovely garden, nice breakfast, but very varying level of service. Recommend arrival on Friday when the friendly girl is on duty.
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