In spite of the promises made when 7 rooms (5 lodge and 2 apartments) were booked, that all rooms would have both a TV & fridge, many did not, even after changing rooms a number of times, they still could not deliver on their promise. Chairs for the breakfast bar in the lodge rooms were notable by their partial or complete absence. The reception staff's answer " we don't advertise fridges and TV's so we don't have to provide them" was rather "Fawltey Towers" like and an answer Basil would be proud of. Generally the rooms were not as well equipped as most 2 & 3 star motel rooms.The restaurant was of good standard, but the portions were rather on the small side and there were issues regarding the meal presented not having all the advertised ingredients. On the positive side, its location is great, and the staff when not making Fawlteyish excuses were helpful and pleasant.
One of the apartments had a terrible smell in one of the kitchen cupboards.
- Official Description (provided by the hotel):
- Perfectly situated adjacent Flinders Chase National Park a unique mix of eco-friendly facilities, local food and wine and located in the middle of the forrest provide an unforgettable wilderness experience. The idyllic location provides the perfect base for discovering the splendor of Kangaroo Island's natural wonders before returning to the tranquillity of the retreat to enjoy comfortable accommodation in the company of friendly native animals and an amazing array of birdlife. ... more less
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- Also Known As:
- Kangaroo Island Wilderness Retreat Hotel Flinders Chase
- Hotel Kangaroo Island
- Wilderness Retreat Kangaroo Island
- Kangaroo Island Wilderness Retreat Flinders Chase