We stayed at centerparc l'aillette for two nights with a couple of friends. The parc and the cottage were very nice and very quiet. There were some minor problems with the cottage but ok. The service in the dome and all over the parc was terrible. There was a clear lack of personnel. Outside bar closed, vending machines not working. Fresh backery understaffed, 2 girls behind the counter were more busy with their computers than taking orders which resulted in 30 minutes waiting time just to get some bread. In the pancake restaurant we were told after we complained for waiting 30 minutes just to get our table cleaned and the menu to take it up with the management...After which we left. In the kids play room all tables dirty, same in the bowling bar below. Self service was the best way to get a drink within 15 minutes.
In all nice cottage and surroundings, but unfriendly staff and understaffed parc.
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- Also Known As:
- Center Parcs Le Lac d`Ailette Hotel Chamouille
- Center Parcs Le Lac D'Ailette France/Chamouille