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“Nice but could have been better”

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Cherengin Hills Convention & Spa Resort
Ranked #1 of 2 Hotels in Janda Baik
Petaling Jaya, Malaysia
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Nice but could have been better”
Reviewed 13 October 2013

Based on the other trip advisor reviews, i decided to check this place out.
Since most commented that the standard room is small, I opted for the deluxe room, which is slightly bigger.The room is bigger but not that big.
What other reviewers mentioned about the views and hills is what i saw and feel too and i will not elaborate here.
This is a place I would recommend for the burned out and stressed city folks looking for really some quiet time, peace and fresh air. Approx 50 km from KL, this place is perfect for a weekend retreat and recuperate.
Other than that there is nothing special about this hotel except it is the newest in Janda Baik.
Service from the staff were friendly and expected but not exceptional.
The buffet breakfast is local fare and the selection is below average.

There is one thing i would like to point out though. The hotel management decided to permanently label all room key cards issued with the room numbers printed on it.
Should the guest drop or misplaced their key cards, it will be very easy for the person who finds the card to get access to the rooms.

Room Tip: Choose the front. hill view
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  • Stayed October 2013, travelled with family
    • Value
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Helpful?
2 Thank Kadett_boy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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76 reviews from our community

Traveller rating
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    29
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    9
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Indonesian first
  • Any
English first
Kuala Lumpur
Level 4 Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 4 September 2013

View: This resort is strategically located at top the hill, wake up early and enjoy the sunrise just in front of the lobby!
Room: The rooms are not big but clean and comfortable.
Facilities: Guests can play board games and snooker at hotel lobby. They charge Rm10 per hour for snooker and we spent our night playing snooker.
Places of interest around: There is only one sign board in the town, luckily we had a travel magazine that introduces the places of interest in Janda Baik. We also got a map from the counter staff.

  • Stayed August 2013, travelled with family
    • Value
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Helpful?
5 Thank ismes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raub District, Malaysia
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 4 September 2013

Hotel on top of hill, refreshing air and far from public. Nice scenery in the morning. Room and conference room are good. Local food are better than hotel food, if you have a chance try the food that made by local people. Very friendly of local person.. Limited activities unless you're natural lovers person.. Issue: No wifi in the room, iron board in bad condition.

Room Tip: Choose oom that located in front and have hills view.
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  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank studentripSerdang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
Level 3 Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 29 May 2013

Hotel is located on top of a hill. Plenty of directions to the hotel once you hit Janda Baik town after the welcome arch.

Rooms - chose a twin room. Nothing to shout about. Bed are soft and comfy. Sheets are clean.
a/c provided worked well. Shower room is clean and hot water is included. Cable TV provided so you can never run out of things to watch.

Dining - The restaurant served quite a decent spread for dinner and lunch.

Pool - Stayed there during the long weekend holidays so the pool was full of kids in the mornings and afternoon. Pool less utilized later in the evenings. Perfect for a cool dip in the evenings.

Pros:
Good clean room
Hot showers
Good food

Cons:
Room a bit small
No Wifi in rooms
No fridge in rooms.

  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Aznor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sandakan, Sabah, Malaysia
Level 6 Contributor
82 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 28 February 2013

Room: the room are quite small but OK for me as long as the bed is comfortable. Individual control aircon and the bed and sheets are so soft and comfortable.

Bathroom - Clean and clear. shower rain.

Location: Top of the hill at Janda Baik

Service - all staff are friendly even the housekeeping staff. they really tolerate with our request on requestiing laundry beg where we just back from jungle trekking with muds on our shoes. hahahahaha thank you.

Value: Good for money as the place are quite good.

ISSUES: better provide WIFI to all rooms as they are nothing we can do at night. I can get wifi connection on convention hall but not in my room. WIFI at convention hall are superbeb fast.

DINNING: the food are in average. I would recommend if the food taste to be improve.

Recreation: thank you for the guide and recreation activity provided by Mr Antho and Mr Johari. They just give us a memorable moment at cherengin.

Room Tip: for a nice scenery, ask for the room that facing the swimming pool or facing towards the front hotel...
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  • Stayed February 2013, travelled on business
    • Value
    • Location
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    • Cleanliness
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Helpful?
2 Thank Kennyahm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur
Level 6 Contributor
98 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 14 February 2013

The resort is located at a hilltop, and it is just okay looking, not much personality to the exterior... and the interior too. The first thing we noticed when entering the room was the stains on the bed sheet, and some mold stains too, it really did affect our mood. The pillow cases seems like they haven't been changed for some time, as well as the comforter casing. The towels are provided, but with stale smell, they were probably left there for few days... we didn't use them at all. So, we called to request for change of bedsheet, pillow case and comforter casing, good thing, they responded within minutes and changed them without any word said. And finally the bed was clean to sleep and lie on. (still can spot some stains on bedsheet, but these were old stains that can't be washed away....) Oh, btw, the floor was dirty, we left our shoes on the whole time.... sigh... and the bedside cupboards were covered with an inch of dust, one has to wonder if they ever clean it at all.

So, the housekeeping really needs working on. Apart from that, the resort is quite pleasant, staffs are quite friendly. Resort is tiny with not much facilities and activities to do. Breakfast spread was alright, not many choices, but the taste is quite okay. Didn't swim in the pools, but they look clean enough.

I really like to suggest the management train their housekeeping staffs properly, and clean the rooms everyday, change the bedsheet everyday. By cleaning, i mean clean and wipe every inch of the room and washroom and sweep the floor everyday, which is like the basic thing you need to do in hospitality line.

  • Stayed February 2013, travelled as a couple
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Helpful?
3 Thank Teddy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 February 2013 via mobile

Good for short getaway from noisy city areas and get to enjoy peaceful and kampung stay with hill and cool air.Mostly recommend for family gathering that a lot activity such as cycling, river swimming, horse riding even jungle tracking.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Mouyt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Cherengin Hills Convention & Spa Resort

Property: Cherengin Hills Convention & Spa Resort
Address: Lot 5540 & 5936, Janda Baik, Bentong 28750, Malaysia
Region: Malaysia > Pahang > Bentong > Janda Baik
Amenities:
Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Airport Transportation
Hotel Style:
Ranked #1 of 2 Hotels in Janda Baik
Price Range (Based on Average Rates): £
Hotel Class:3 star — Cherengin Hills Convention & Spa Resort 3*
Number of rooms: 136
Reservation Options:
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Also Known As:
Cherengin Hills Convention And Spa Resort
Cherengin Hills Hotel Janda Baik

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