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“Absolute nightmare !! Don't even entertain the thought of a night out here!.”
Review of Zing - CLOSED

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Cuisines: Australian
Restaurant details
Reviewed 17 June 2012

Don't waste your time...the place is a circus with staff that have absolutely no idea in how to express any resemblance of hospitality. Run by idiots who have little respect for the needs and wants of paying customers. All the staff I encountered had glum, unhappy expressions on their faces and the service basically didn't exist. Food was poor quality and presentation was terrible. Drink orders were extremely slow and prices weren't exactly cheap. Asked for the restaurant manager, the waitress said some one named Anthony would attend to our complaint. He never fronted to deal with our complaints but instead we got some jerk with a strong English accent named Andrew who gave our table the spiel that the restaurant was having somegmjnkkkkkkkk teething problems and he has been brought in to improve the operation. Better get a riggle on Andrew because this place is the biggest joke in the Hervey Bay restaurant scene.
As soon as this Mr. Andrew had finished giving us a lot of bulls..t and excuses, he headed out to the kitchen area and then all hell broke loose! All we could hear was this Andrew character blowing his stack and berating and abusing anyone and everyone who was in the vicinity. The language was very colourful to say the least. That was it for us and we left disgusted. As I say, it's a circus run by a pommie clown that needs a new ringmaster at the helm. Don't waist your time or money....their are dozens of better places in town.

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Thank Frances D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviews (4)
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Reviewed 26 July 2011

The whole evening was a little awkward with service from the staff. We had made a booking however there seemed to be some confusion even when my boss originally phoned to make the booking, the phone was answered with 'yeah?', she had to clarify if she had Zing Restaurant. Then when we arrived, the young waitress seemed confused.
We were seated and not given menus or asked if we'd like a drink for about 15 minutes....
Finally we were brought some menus.... The food we ordered took a very long time to arrive but we all enjoyed what we had however other tables around us weren't so happy it seemed. There were mix ups with dishes and salads etc and the duck was burnt apparently.
Overall the food was great but the service and staff are really really bad. This place has great atmosphere and has so much potential with the right staff!
Wide Bay Tafe train hospitality students.... Grab some of them, they really know how to work well in a restaurant situation.

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1  Thank Brumer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 December 2010

Booked for a medium/large group (one month in advance).
All of our party was eager to try one of the newest eateries in town and we were anticipating a great experience.
What we received was almost Faulty Towers ... meals were late, not as ordered, not as described on the menu - or forgotten entirely.
The really sad part of the hapless and muddled service was that the food (when it eventually arrived ...) was really good for the most part.
I'll elaborate on the muddled service ...
When taking our orders - the waiter took half the tables' orders, and ignored the other half. We only became aware of this when the first half started receiving entrees and no-one on our end of the table had even ordered.
One of our party ordered 1 doz natural oysters - he received 6 (which were fabulous). His partner never received her salt n pepper calamari entree at all. Another of our party ordered a fairly simple steak sandwich with chips and aoli - it arrived without chips and without aoli, and yet another of our party ordered steak (for main) done medium to well .. it arrived blue.
The one single item that took the longest to arrive was a meat lovers pizza ... whereupon one of our group suggested to the waiter to "just leave it in the dominos box, mate". Even worse - again, not as described on the menu. Generally, we were waiting about 2 hrs for our meals.
I don't know that I'd go back, but a small part of me wants to think it was just a hiccup and the sort of farce our table experienced was just early jitters. I'd like to give them the benefit of the doubt.
I dread to think this is the way they muddle through an ordinary Friday night service.

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3  Thank SueP00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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