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SENSIMAR KALLISTON Resort & Spa by ATLANTICA
Ranked #1 of 12 Hotels in Agii Apostoli
Certificate of Excellence
GreenLeadersPlatinum level
Lincolnshire
Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
“Fantastic!”
Reviewed 5 June 2013

Just got back from a wonderful two week holiday at the Atlantica Kalliston. Check-in was very smooth with refreshing drinks on arrival. We were up-graded to an executive suite which was lovely and kept spotless. Robes and slippers provided, towels changed every day and frequent linen change. Fruit on arrival and bottled water replenished every day. The resort is lovely and very relaxing with great pools right next to the beach. Service in the restaurants and bars was very good. The waiters and all the staff are lovely and very friendly and respectful. The entertainment was low-key but very good and we enjoyed it very much.

The food was very good with a large selection of different dishes and the house wine perfectly good.

The only criticism would be that there should be hand sanitizers provided on entrance to the restaurants, especially the buffets.

All in all we had a great time and hope to return very soon.

Room Tip: Sea view rooms are well worth the extra.
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  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank JamieLincolnshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dimitris P, Διευθυντής at SENSIMAR KALLISTON Resort & Spa by ATLANTICA, responded to this review, 1 February 2016
February, 2016

Dear Esteemed Guest,
I would like to thank you for your review and feedback, which we will use constructively in an effort to perfect our services even more and make Atlantica Kalliston the best “adults only” resort in the world. We are already looking into the issues you brought up.
We, at Atlantica Kalliston Resort and Spa, strive daily to present personalized service to all our guests. Your positive respond and your warm comments will encourage the whole team which will keep on perfecting our services in order to exceed your expectations.
At this point I would like to brief you on our recent achievements; The Kalliston was awarded as the BEST Adults Only hotel in the world in 2015 from all guests of TUI Nordic and UK. This gave us the “Gold Award” in Overall Accommodation. This is the highest award among 55 adults’ only hotels from all over the world. Since July 2015, we also hold five TripAdvisor stars, a classification awarded to less than 1% of all the hotels in the world.
I definitely look forward to seeing you again next year.
Thank you for your time and your continuous support!


Best Regards,


Dimitris Perrakis
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (337)
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English first
Halifax, United Kingdom
Level Contributor
51 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 4 June 2013

Stayed at the Kalliston for a week from 21st - 28th May 2013 - Found this to be a lovely hotel, in a delightful setting right next to a sandy beach. Had one of the cheaper rooms, but it was plenty big enough with a lovely bathroom, complete with bathrobes and slippers. We stayed half board but added a pre-paid beverage package as we found bar prices a little pricey and this worked out to be good value, particularly as we enjoyed trying out lots of different cocktails! We found the food to be excellent with plenty of choice to suit all tastes - we both now have to look to losing the weight that we've put on from the holiday! The staff were all very friendly and helpful although the lobby bar service was somewhat slow which could definitely be improved upon. Evening entertainment was fairly low key - the resident duo were pretty good, particularly the male singer, but the other acts we found to be rather poor. All in all we had a lovely holiday and would definitely recommend this hotel

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank KazG999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dimitris P, Γενικός Διευθυντής at SENSIMAR KALLISTON Resort & Spa by ATLANTICA, responded to this review, 29 September 2014
Dear Esteemed Guest,

Thank you for your positive review and feedback which gives us strength to work harder; we all really appreciate your nice words. It was great to have you here at the Kalliston and we hope to see you soon.

In 2013 TUI UK guests awarded our accommodation services with the Gold Medal and TUI Nordic guests awarded us with the silver medal of the “Blue Awards”. The TripAdvisor reviewers that have visited Atlantica Kalliston in 2013-2014 have rated us at 96.7% in overall guest satisfaction. We all wish our guests to be happy and to see them back in our hotel over and over again.
It will be great to have you back with us in the near future.

Thank you for your time and support!


Best Regards,


Dimitris Perrakis
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Blackpool, United Kingdom
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed 2 June 2013

From arrival at Chania airport our trip was fantastic. The 20 minute journey to the hotel was an added bonus. The 1st impression on arrival was beyond our expectations, the welcoming staff, welcome drink and fantastic room with sea view and swim up pool together with the wonderful choice and quality of food exceeded all our expectation. Cannot praise this hotel enough, also thank you to the resident entertainment duo 2 Diamonds, good job your doing guys. If you're considering Crete for your holiday destination, book into this hotel, you will not be disappointed. Got a fab on the doorstep beach too.

Room Tip: This is a low rise hotel so all rooms are good
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  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
12 Thank add456
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dimitris P, Γενικός Διευθυντής at SENSIMAR KALLISTON Resort & Spa by ATLANTICA, responded to this review, 29 September 2014
Dear Esteemed Guest,

Thank you for your positive review and feedback which gives us strength to work harder; we all really appreciate your nice words. It was great to have you here at the Kalliston and we hope to see you soon.

In 2013 TUI UK guests awarded our accommodation services with the Gold Medal and TUI Nordic guests awarded us with the silver medal of the “Blue Awards”. The TripAdvisor reviewers that have visited Atlantica Kalliston in 2013-2014 have rated us at 96.7% in overall guest satisfaction. We all wish our guests to be happy and to see them back in our hotel over and over again.
It will be great to have you back with us in the near future.

Thank you for your time and support!


Best Regards,


Dimitris Perrakis
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 30 May 2013 via mobile

My partner & I stayed here from 21st-28th May. On arrival we were greeted with drinks on the terrace which was lovely with fab views! We were then shown to room 123 which was a suite with its own pool and sunbathing area. We were very surprised and loved the room! Easily the best room we have stayed in by far!
Towels were changed daily, the room & hotel suroundings were kept extremely clean and tidy.
We stayed on a half board basis, breakfast was lovely plenty of choice and really tasty yogurt! Evening meals were ok, not a massive choice but there was always a carvery meat which was yummy!
Drinks were quite pricey but thats to be expected at a 5* resort!
We booked an excursion to Ellefanisi which was terrible would not reccommend! We were on the coach for 8 hours in total!!
My only quarms would be that there is no 'hotel guide' in the rooms so if you dont know how to work the air con or how the drinks system works at dinner you have to keep enquiring!
Entertainment wasn't up to much either but as it is an adults only hotel we found that we were part of a handful of younger guests (22-26).
Free wi-fi throughout the hotel & in rooms which was handy!
Gorgeous beach, all staff friendly and helpful!
The resort is around a 15 min drive from chania town - taxis cost around 8-9 euros, we went almost every night as chanis is such a gorgeous picturesque place!
Overall i would reccommend the hotel! We had a very very good holiday and didnt want to come home!! Weather was gorgeous despite being a little windy some days but we just sunbathed on our private terrace and chilled out in our own pool!! (See photos)
I would rate the hotel 4* as there as small things that could be improved!

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Yorkshire1990
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dimitris P, Γενικός Διευθυντής at SENSIMAR KALLISTON Resort & Spa by ATLANTICA, responded to this review, 29 September 2014
Dear Esteemed Guest,

Thank you for your positive review and feedback which gives us strength to work harder; we all really appreciate your nice words. It was great to have you here at the Kalliston and we hope to see you soon.

In 2013 TUI UK guests awarded our accommodation services with the Gold Medal and TUI Nordic guests awarded us with the silver medal of the “Blue Awards”. The TripAdvisor reviewers that have visited Atlantica Kalliston in 2013-2014 have rated us at 96.7% in overall guest satisfaction. We all wish our guests to be happy and to see them back in our hotel over and over again.
It will be great to have you back with us in the near future.

Thank you for your time and support!


Best Regards,


Dimitris Perrakis
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chichester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 30 May 2013

We returned to the Kalliston for a week from 17-24th May.we were a little worried as we knew the hotel had been taken over by the the Atlantica group and were hoping it was as lovely as we remembered last year. We did not have to worry it far exceeded our expectations .From the quick and easy book in and welcoming cool drink then shown to our room We booked a junior suite with a seaview.The room was spacious with a huge bed possibly a superking with bathrobes and slippers. The towels were lovely and soft and the room was kept spotless. We had fruit in our rooms and a bottle of water was replaced everyday.The food choice is excellent and the house wine the best we have tasted abroad. We had a complimentary al a carte meal in the Italian restaurant Al Fresco which was fantastic . We also had a meal in the greek taverna both of which we enjoyed .I can not compliment the staff enough they are all so friendly and can not do enough for you to make this a wonderful experience. The waiters were always smiling and would like to mention Stellios at the swimup bar who would also serve us drinks on our lounge beds . The entertain mainly by the resident couple 2 Diamonds Diamonds was very good.
The breakfast was amazing with with everything you could imagine from porridge to champagne and lovely omelettes .
The only thing i have against this holiday is my husband and i have put on several pounds!!!
We also like to mention Tonia and the reception staff also Eirini who made our annual holiday so very special .We are already looking to return next year .

  • Stayed May 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank Pauline M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dimitris P, Γενικός Διευθυντής at SENSIMAR KALLISTON Resort & Spa by ATLANTICA, responded to this review, 29 September 2014
Dear Guest,

Thank you so much for your positive review and feedback. It is very encouraging and inspiring for all of us. Your positive respond and your warm comments really make our efforts worthwhile and I will share them with the whole Kalliston team.

In 2013 TUI UK guests awarded our accommodation services with the Gold Medal and TUI Nordic guests awarded us with the silver medal of the “Blue Awards”. The TripAdvisor reviewers that have visited Atlantica Kalliston in 2013-2014 have rated us at 96.7% in overall guest satisfaction.

We all value your views and it is only by listening to you that we can improve our products and services.

Thank you for helping us and hope to see you soon!


Warm regards,


Dimitris Perrakis
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
March, United Kingdom
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 29 May 2013

We stayed fro 10 days from 14 May 2013. There was an abundance of smartly attired staff who were very attentive without being intrusive. The trainees staff were professionally guided and encouraged by the numerous number of experienced staff. They all had a ready smile and genuinely made it their personal responsibility to ensure we had the most memorable holiday experience. Staff were excellent in the buffet restaurant always alert to any minor issue such as a table with a knife pointing the wrong way. The grounds are spotless and everywhere is well maintained. Staff ensure that the sunbeds on the beach are not used by persons not staying at the hotel and are alert to the few that cheekily try and reserve sunbeds by the pool. Complimentary water and a free of charge room safe was a nice touch. Food and drinks were of a good standard as was the in house entertainment duo. A well managed and well run hotel with large comfortable beds, bathrobes and slippers provided. Location in a sheltered bay with clean sand and clear sea with no rocket so you do not need water shoes. Although we went early season the sand did get quite hot by early afternoon with temperatures between 25 and 29C. We did not use the SPA or the Gym. Music played until about 11:00 and in an adults only hotel we did not find this unreasonable. Thanks to all the magnificent staff we had a perfect time.

Room Tip: Sea view and pool view room. We requested high room which is what we got Fourth floor although it is...
See more room tips
  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
10 Thank Rick n Carol U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dimitris P, Γενικός Διευθυντής at SENSIMAR KALLISTON Resort & Spa by ATLANTICA, responded to this review, 29 September 2014
Dear Guest,

Thank you so much for your positive review and feedback. It is very encouraging and inspiring for all of us. Your positive respond and your warm comments really make our efforts worthwhile and I will share them with the whole Kalliston team.

In 2013 TUI UK guests awarded our accommodation services with the Gold Medal and TUI Nordic guests awarded us with the silver medal of the “Blue Awards”. The TripAdvisor reviewers that have visited Atlantica Kalliston in 2013-2014 have rated us at 96.7% in overall guest satisfaction.

We all value your views and it is only by listening to you that we can improve our products and services.

Thank you for helping us and hope to see you soon!


Warm regards,


Dimitris Perrakis
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brighton, United Kingdom
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 29 May 2013

My boyfriend and I stayed at the hotel from the 21st-28th May. The weather was lovely despite being a bit windy. The hotel itself was clean and modern and we were greeted with a drink at the lobby bar on arrival. The food was excellent, delicious stuffed vine leaves, feta cheese, lots of types of salad and really delicious mains too. There was something for even the fussiest of eaters! Staff are all very friendly and helpful. The hotel room was clean, modern and spacious (we were lucky and had a room facing the sea). There is a sandy beach with calm, clear waters and beautiful sunsets in the evening. The only downsides were that there didn't seem to be enough sunbeds so it's best to find some early! The drinks are relatively pricey at the bar but then this is a 5* hotel so i suppose that's typical. Check your bill before you check out though as there were charges made to our room from another guest! After checking all receipts, reception staff recalculated our bill immediately without any fuss. All in all, a very relaxing holiday and would recommend.

Room Tip: Four floor gives a fantastic beachfront view plus you are near the main stairwell to all facilities
See more room tips
  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Lucy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dimitris P, Γενικός Διευθυντής at SENSIMAR KALLISTON Resort & Spa by ATLANTICA, responded to this review, 1 February 2016
February, 2016

Dear Esteemed Guest,

Thank you for your review and feedback which gives us strength to work harder; we all really appreciate your nice words and we are already looking into the issues you have mentioned – as we consider them very important. It was great to have you here at the Kalliston and we hope to see you again soon.

Please be informed of our recent achievements; The Kalliston was awarded as the BEST Adults Only hotel in the world in 2015 from all guests of TUI Nordic and UK. This is the highest recognition among 55 adults only hotels from all over the world. Since July 2015, we also hold five TripAdvisor stars, a classification awarded to less than 1% of all the hotels in the world.

It will be great to have you back with us in the future.

Thank you for your time and support!


Best Regards,


Dimitris Perrakis
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about SENSIMAR KALLISTON Resort & Spa by ATLANTICA

Property: SENSIMAR KALLISTON Resort & Spa by ATLANTICA
Address: Glaros - Nea Kydonia, Agii Apostoli, Chania Town, Crete 731 00, Greece (Formerly Atlantica Kalliston Resort & Spa)
Region: Greece > Crete > Chania Prefecture > Chania Town > Agii Apostoli
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Agii Apostoli
#1 On the Beach Hotel in Agii Apostoli
#1 Romantic Hotel in Agii Apostoli
#3 Family Hotel in Agii Apostoli
Price Range (Based on Average Rates): ££
Hotel Class:5 star — SENSIMAR KALLISTON Resort & Spa by ATLANTICA 5*
Number of rooms: 213
Reservation Options:
TripAdvisor is proud to partner with Bookgreece.com, TripOnline SA and Evoline ltd so you can book your SENSIMAR KALLISTON Resort & Spa by ATLANTICA reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grecotel Kalliston Hotel Agia Galini
Kalliston Nea Kydonia
Kalliston Hotel Nea Kydonia
SENSIMAR KALLISTON Resort & Spa By ATLANTICA Crete/Chania - Agii Apostoli

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