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“Fabulous holiday”

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TUI SENSIMAR KALLISTON Resort & Spa by ATLANTICA
Ranked #1 of 11 Hotels in Agii Apostoli
Certificate of Excellence
GreenLeadersPlatinum level
Swindon
Level 3 Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Fabulous holiday”
Reviewed 9 August 2013 via mobile

We stayed here for one week half board at the end of July. When we arrived, we were given a cold drink and hot towel-nice touch. We were shown to our rooms while a bellboy bought our luggage up. We decided to pay 24 euros a day to upgrade to the beverage package. We paid for six days and the seventh free! This was limited to certain drinks but there was a great selection to choose from including cocktails! We spent most of our time by the pool with a swim up bar. There was never any problems getting sun beds or too many people in the pool. Stallios, the swim up bar bartender, was great and always had a smile on his face. Food was served in the style of a buffet. Breakfast was a great selection of hot and cold. The evening meals were varied and the quality very good. I just personally got a little bored of it...but as I said the quality was excellent just a personal thing. The waiters were extremely professional and the manager was around every day. Rooms were cleaned everyday and tea,coffee,toiletries were replenished every day. We paid for a pool view room but also could see the sea as well. I was pleased with the entertainment and activities available. It is a relaxed resort so you don't expect it to be lively all the time. A great resort to unwind in with no kids around. The price seems to have rocketed up for next summer, no surprise really. Am glad I got to go this summer.

Stayed July 2013, travelled with friends
Helpful?
5 Thank Tracey406
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dimitris P, Διευθυντής at TUI SENSIMAR KALLISTON Resort & Spa by ATLANTICA, responded to this review, 1 February 2016
February, 2016

Dear Esteemed Guest,
I would like to thank you for your review and feedback, which we will use constructively in an effort to perfect our services even more and make Atlantica Kalliston the best “adults only” resort in the world. We are already looking into the issues you brought up.
We, at Atlantica Kalliston Resort and Spa, strive daily to present personalized service to all our guests. Your positive respond and your warm comments will encourage the whole team which will keep on perfecting our services in order to exceed your expectations.
At this point I would like to brief you on our recent achievements; The Kalliston was awarded as the BEST Adults Only hotel in the world in 2015 from all guests of TUI Nordic and UK. This gave us the “Gold Award” in Overall Accommodation. This is the highest award among 55 adults’ only hotels from all over the world. Since July 2015, we also hold five TripAdvisor stars, a classification awarded to less than 1% of all the hotels in the world.
I definitely look forward to seeing you again next year.
Thank you for your time and your continuous support!


Best Regards,


Dimitris Perrakis
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,160 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (379)
Date | Rating
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Lancashire
Level 5 Contributor
70 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 8 August 2013

This almost compares to Adventura Spa Palace in Cancun with only one complaint.
This is a very small complaint in that you are limited to certain drinks in certain bars
which to me doesn't make any sense??
Everything was of VERY good standard with the arrival to the departure
Totally recommended

Room Tip: We asked for a quiet room and got one but I don't think its noisy in other areas but cannot be...
See more room tips
  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank graemechorley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dimitris P, Γενικός Διευθυντής at TUI SENSIMAR KALLISTON Resort & Spa by ATLANTICA, responded to this review, 1 February 2016
February, 2016

Dear Esteemed Guest,
I would like to thank you for your review and feedback, which we will use constructively in an effort to perfect our services even more and make Atlantica Kalliston the best “adults only” resort in the world. We are already looking into the issues you brought up.
We, at Atlantica Kalliston Resort and Spa, strive daily to present personalized service to all our guests. Your positive respond and your warm comments will encourage the whole team which will keep on perfecting our services in order to exceed your expectations.
At this point I would like to brief you on our recent achievements; The Kalliston was awarded as the BEST Adults Only hotel in the world in 2015 from all guests of TUI Nordic and UK. This gave us the “Gold Award” in Overall Accommodation. This is the highest award among 55 adults’ only hotels from all over the world. Since July 2015, we also hold five TripAdvisor stars, a classification awarded to less than 1% of all the hotels in the world.
I definitely look forward to seeing you again next year.
Thank you for your time and your continuous support!


Best Regards,


Dimitris Perrakis
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
cornwall uk
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 2 August 2013

My wife and I stayed at the Kalliston between 19th - 26th of July. The Greek word 'Kalliston' actually means 'BEST." The hotel certainly achieved this in all aspects. From the initial Thompson rep, to Hotel reception staff, dinning room staff and down to the room maids, nothing was to difficult for them. They make the hotel and maintain its reputation. An excellent location on the beach, transportation to Chania and beyond are all at your finger tips. This was a holiday to remember, for all the right reasons.

Room Tip: Upper sea view rooms in 'A' block are ideal, extremely quiet and with what appears to be you...
See more room tips
  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank donaldson m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dimitris P, Διευθυντής at TUI SENSIMAR KALLISTON Resort & Spa by ATLANTICA, responded to this review, 1 February 2016
February, 2016

Dear Esteemed Guest,
I would like to thank you for your review and feedback, which we will use constructively in an effort to perfect our services even more and make Atlantica Kalliston the best “adults only” resort in the world. We are already looking into the issues you brought up.
We, at Atlantica Kalliston Resort and Spa, strive daily to present personalized service to all our guests. Your positive respond and your warm comments will encourage the whole team which will keep on perfecting our services in order to exceed your expectations.
At this point I would like to brief you on our recent achievements; The Kalliston was awarded as the BEST Adults Only hotel in the world in 2015 from all guests of TUI Nordic and UK. This gave us the “Gold Award” in Overall Accommodation. This is the highest award among 55 adults’ only hotels from all over the world. Since July 2015, we also hold five TripAdvisor stars, a classification awarded to less than 1% of all the hotels in the world.
I definitely look forward to seeing you again next year.
Thank you for your time and your continuous support!


Best Regards,


Dimitris Perrakis
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 4 Contributor
33 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 2 August 2013 via mobile

What an amazing place! We spent a week at the hotel and we didn't leave it!! The staff are so attentive, the rooms are lovely, the food is delicious and the pools and beach are stunning!!

Our tips -
Find the games room hidden behind the gym, pingpong is a good way to escape the heat.

Bring enough suncream. The shop sell it for 20 - 30 euro!!

Watch the 2 of diamonds, they're great but the other music is a bit cabaret! Unless you like that!

Find the "secret" pool, it's to the right if you're facing the beach. There's always beds there and waiter service is great!!

Our last tip is to be prepared to add on some kilos while staying here. We went all inclusive and I think it was totally with it. We easily would have spent more and it's so nice not worrying about how much you're spending when you just want water!! The mojitos are lovely too!!

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank CatSutcliffe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dimitris P, Διευθυντής at TUI SENSIMAR KALLISTON Resort & Spa by ATLANTICA, responded to this review, 1 February 2016
February, 2016

Dear Esteemed Guest,
I would like to thank you for your review and feedback, which we will use constructively in an effort to perfect our services even more and make Atlantica Kalliston the best “adults only” resort in the world. We are already looking into the issues you brought up.
We, at Atlantica Kalliston Resort and Spa, strive daily to present personalized service to all our guests. Your positive respond and your warm comments will encourage the whole team which will keep on perfecting our services in order to exceed your expectations.
At this point I would like to brief you on our recent achievements; The Kalliston was awarded as the BEST Adults Only hotel in the world in 2015 from all guests of TUI Nordic and UK. This gave us the “Gold Award” in Overall Accommodation. This is the highest award among 55 adults’ only hotels from all over the world. Since July 2015, we also hold five TripAdvisor stars, a classification awarded to less than 1% of all the hotels in the world.
I definitely look forward to seeing you again next year.
Thank you for your time and your continuous support!


Best Regards,


Dimitris Perrakis
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 5 Contributor
66 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 31 July 2013 via mobile

Largely rebuilt for this season, this is the perfect hotel for couples who just want to relax; all inclusive is a must as drinks are a little pricey. The staff are immaculately presented, exceptionally friendly without being intrusive. The food is of a very high standard and is quite varied, although I would imagine you could get tired of it after 2 weeks. As you would expect of the Med in late July, weather was fabulous. Only criticism, wish we'd stayed for 10 days rather than a week.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Katefs78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dimitris P, Διευθυντής at TUI SENSIMAR KALLISTON Resort & Spa by ATLANTICA, responded to this review, 1 February 2016
February, 2016

Dear Esteemed Guest,
I would like to thank you for your review and feedback, which we will use constructively in an effort to perfect our services even more and make Atlantica Kalliston the best “adults only” resort in the world. We are already looking into the issues you brought up.
We, at Atlantica Kalliston Resort and Spa, strive daily to present personalized service to all our guests. Your positive respond and your warm comments will encourage the whole team which will keep on perfecting our services in order to exceed your expectations.
At this point I would like to brief you on our recent achievements; The Kalliston was awarded as the BEST Adults Only hotel in the world in 2015 from all guests of TUI Nordic and UK. This gave us the “Gold Award” in Overall Accommodation. This is the highest award among 55 adults’ only hotels from all over the world. Since July 2015, we also hold five TripAdvisor stars, a classification awarded to less than 1% of all the hotels in the world.
I definitely look forward to seeing you again next year.
Thank you for your time and your continuous support!


Best Regards,


Dimitris Perrakis
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jersey, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 30 July 2013

Returned from the Kalliston, on the 29th July, after spending a week there on honeymoon. We had booked a swim up room, which was great and god send in the heat. It was more plunge pool, and shared with 6 other rooms. We were located opposite the main pool room 116 and this was move private and not over looked by restaurant.
Food was good, lots of choices for starters, main courses and desserts - we had booked half board and this was enough - as breakfast is served until 11am, and we had dinner at 7.30-8.00pm. Snacks are available. We did buy a drinks package as the hotel is situated in a quiet area, not much too see or do, unless you get a bus or taxi. 24 Euros a day each was inclusive of wine,beer, soft drinks, and most importantly cocktails. Plenty to choose from.
Service, was great from housekeeping, to waitress, bar and the GM who is everywhere
Entertainment - very low key and a mix for old, young and mixed nationalities - hard to please all! But it is pleasant enough.. A taxi 10 mins left takes you to Chani, right to Platanias were we popped to had a few drinks one evening.
The hotel is lovely, staff hard working and Chania, very pretty at the harbour
We would go back !
:)

Room Tip: Room 116 good swim up pool Drinks package worth while
See more room tips
  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank fionapotts70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dimitris P, Γενικός Διευθυντής at TUI SENSIMAR KALLISTON Resort & Spa by ATLANTICA, responded to this review, 1 February 2016
February, 2016

Dear Esteemed Guest,
I would like to thank you for your review and feedback, which we will use constructively in an effort to perfect our services even more and make Atlantica Kalliston the best “adults only” resort in the world. We are already looking into the issues you brought up.
We, at Atlantica Kalliston Resort and Spa, strive daily to present personalized service to all our guests. Your positive respond and your warm comments will encourage the whole team which will keep on perfecting our services in order to exceed your expectations.
At this point I would like to brief you on our recent achievements; The Kalliston was awarded as the BEST Adults Only hotel in the world in 2015 from all guests of TUI Nordic and UK. This gave us the “Gold Award” in Overall Accommodation. This is the highest award among 55 adults’ only hotels from all over the world. Since July 2015, we also hold five TripAdvisor stars, a classification awarded to less than 1% of all the hotels in the world.
I definitely look forward to seeing you again next year.
Thank you for your time and your continuous support!


Best Regards,


Dimitris Perrakis
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 3 Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 25 July 2013 via mobile

Have only positive things to say about our very relaxing holiday here. Plenty of sunbeds any time of the day, by the pools and on the beach. Good service by all staff. Lunch at the Greek taverna under the trees, overlooking the sea, was wonderful. Will definitely return here.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Sweetie709
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dimitris P, Γενικός Διευθυντής at TUI SENSIMAR KALLISTON Resort & Spa by ATLANTICA, responded to this review, 1 February 2016
February, 2016

Dear Esteemed Guest,
I would like to thank you for your review and feedback, which we will use constructively in an effort to perfect our services even more and make Atlantica Kalliston the best “adults only” resort in the world. We are already looking into the issues you brought up.
We, at Atlantica Kalliston Resort and Spa, strive daily to present personalized service to all our guests. Your positive respond and your warm comments will encourage the whole team which will keep on perfecting our services in order to exceed your expectations.
At this point I would like to brief you on our recent achievements; The Kalliston was awarded as the BEST Adults Only hotel in the world in 2015 from all guests of TUI Nordic and UK. This gave us the “Gold Award” in Overall Accommodation. This is the highest award among 55 adults’ only hotels from all over the world. Since July 2015, we also hold five TripAdvisor stars, a classification awarded to less than 1% of all the hotels in the world.
I definitely look forward to seeing you again next year.
Thank you for your time and your continuous support!


Best Regards,


Dimitris Perrakis
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about TUI SENSIMAR KALLISTON Resort & Spa by ATLANTICA

Property: TUI SENSIMAR KALLISTON Resort & Spa by ATLANTICA
Address: Glaros - Nea Kydonia, Agii Apostoli, Chania Town, Crete 731 00, Greece (Formerly Atlantica Kalliston Resort & Spa)
Region: Greece > Crete > Chania Prefecture > Chania Town > Agii Apostoli
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Agii Apostoli
#1 Romantic Hotel in Agii Apostoli
#1 On the Beach Hotel in Agii Apostoli
#3 Family Hotel in Agii Apostoli
Price Range (Based on Average Rates): ££
Hotel Class:5 star — TUI SENSIMAR KALLISTON Resort & Spa by ATLANTICA 5*
Number of rooms: 213
Reservation Options:
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Also Known As:
Grecotel Kalliston Hotel Agia Galini
Kalliston Nea Kydonia
Kalliston Hotel Nea Kydonia
TUI SENSIMAR KALLISTON Resort & Spa By ATLANTICA Crete/Chania - Agii Apostoli

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