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TUI SENSIMAR KALLISTON Resort & Spa by ATLANTICA
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Reviews (1,305)
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All reviewsswim up roomlobby barhalf boardmain restaurantmanagement teamgreek restauranta la carte restaurantsevening entertainmentsea viewwine cellaraqua barall inclusive packagefabulous hotelgala nightthe general managerlow keyroom number
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Reviewed 10 August 2013

On arrival we were shown to a room which was around 35 meters from a really busy road. There were not many nights out of 7 that I was not woken up by a motorbike or a moped at 4am. When we asked to move we were told that there was only one room available and this the next day. This room was max. 20 meters away so we didn't bother. The guy at the reception was sarcastic and supercillious when we asked to move. When you are on the beach, you cannot hear the road but there is a lot of road noise for many rooms as we spoke to a few people about this. Apart from the guy at reception, everyone is really nice. The food is v good but this is not a 5* luxury resort in my opinion. It was, however, good value for money. You cannot cater for over 400 people and improve on the food. The head chef is very nice and always keeping an eye on what is going on. They did a really good job but the dining room is very big and impersonal, not intimate at all. The tables are very close together. You can go to one of the a la carte restaurants if you wish where you will get a 20% discount if you are on half board.
Connor the guitarist in the 2 of Diamonds is awesome and very talented, we loved the evening entertainment. We met some lovely people, younger and older than us. The child free option is fantastic, so restful.

Room Tip: Ask for a room away from the road if you don't sleep like the dead.
  • Stayed: August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Helensheffield66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dimitris P, Διευθυντής at TUI SENSIMAR KALLISTON Resort & Spa by ATLANTICA, responded to this reviewResponded 1 February 2016

February, 2016

Dear Esteemed Guest,

Thank you for your review and feedback which gives us strength to work harder; we all really appreciate your nice words and we are already looking into the issues you have mentioned – as we consider them very important. It was great to have you here at the Kalliston and we hope to see you again soon.

Please be informed of our recent achievements; The Kalliston was awarded as the BEST Adults Only hotel in the world in 2015 from all guests of TUI Nordic and UK. This is the highest recognition among 55 adults only hotels from all over the world. Since July 2015, we also hold five TripAdvisor stars, a classification awarded to less than 1% of all the hotels in the world.

It will be great to have you back with us in the future.

Thank you for your time and support!


Best Regards,


Dimitris Perrakis
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 August 2013

We stayed here for one week half board at the end of July. When we arrived, we were given a cold drink and hot towel-nice touch. We were shown to our rooms while a bellboy bought our luggage up. We decided to pay 24 euros a day to upgrade to the beverage package. We paid for six days and the seventh free! This was limited to certain drinks but there was a great selection to choose from including cocktails! We spent most of our time by the pool with a swim up bar. There was never any problems getting sun beds or too many people in the pool. Stallios, the swim up bar bartender, was great and always had a smile on his face. Food was served in the style of a buffet. Breakfast was a great selection of hot and cold. The evening meals were varied and the quality very good. I just personally got a little bored of it...but as I said the quality was excellent just a personal thing. The waiters were extremely professional and the manager was around every day. Rooms were cleaned everyday and tea,coffee,toiletries were replenished every day. We paid for a pool view room but also could see the sea as well. I was pleased with the entertainment and activities available. It is a relaxed resort so you don't expect it to be lively all the time. A great resort to unwind in with no kids around. The price seems to have rocketed up for next summer, no surprise really. Am glad I got to go this summer.

Stayed: July 2013, travelled with friends
5  Thank Tracey406
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dimitris P, Διευθυντής at TUI SENSIMAR KALLISTON Resort & Spa by ATLANTICA, responded to this reviewResponded 1 February 2016

February, 2016

Dear Esteemed Guest,
I would like to thank you for your review and feedback, which we will use constructively in an effort to perfect our services even more and make Atlantica Kalliston the best “adults only” resort in the world. We are already looking into the issues you brought up.
We, at Atlantica Kalliston Resort and Spa, strive daily to present personalized service to all our guests. Your positive respond and your warm comments will encourage the whole team which will keep on perfecting our services in order to exceed your expectations.
At this point I would like to brief you on our recent achievements; The Kalliston was awarded as the BEST Adults Only hotel in the world in 2015 from all guests of TUI Nordic and UK. This gave us the “Gold Award” in Overall Accommodation. This is the highest award among 55 adults’ only hotels from all over the world. Since July 2015, we also hold five TripAdvisor stars, a classification awarded to less than 1% of all the hotels in the world.
I definitely look forward to seeing you again next year.
Thank you for your time and your continuous support!


Best Regards,


Dimitris Perrakis
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 August 2013

This almost compares to Adventura Spa Palace in Cancun with only one complaint.
This is a very small complaint in that you are limited to certain drinks in certain bars
which to me doesn't make any sense??
Everything was of VERY good standard with the arrival to the departure
Totally recommended

Room Tip: We asked for a quiet room and got one but I don't think its noisy in other areas but cannot be certain
  • Stayed: July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank graemechorley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dimitris P, Γενικός Διευθυντής at TUI SENSIMAR KALLISTON Resort & Spa by ATLANTICA, responded to this reviewResponded 1 February 2016

February, 2016

Dear Esteemed Guest,
I would like to thank you for your review and feedback, which we will use constructively in an effort to perfect our services even more and make Atlantica Kalliston the best “adults only” resort in the world. We are already looking into the issues you brought up.
We, at Atlantica Kalliston Resort and Spa, strive daily to present personalized service to all our guests. Your positive respond and your warm comments will encourage the whole team which will keep on perfecting our services in order to exceed your expectations.
At this point I would like to brief you on our recent achievements; The Kalliston was awarded as the BEST Adults Only hotel in the world in 2015 from all guests of TUI Nordic and UK. This gave us the “Gold Award” in Overall Accommodation. This is the highest award among 55 adults’ only hotels from all over the world. Since July 2015, we also hold five TripAdvisor stars, a classification awarded to less than 1% of all the hotels in the world.
I definitely look forward to seeing you again next year.
Thank you for your time and your continuous support!


Best Regards,


Dimitris Perrakis
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 August 2013

My wife and I stayed at the Kalliston between 19th - 26th of July. The Greek word 'Kalliston' actually means 'BEST." The hotel certainly achieved this in all aspects. From the initial Thompson rep, to Hotel reception staff, dinning room staff and down to the room maids, nothing was to difficult for them. They make the hotel and maintain its reputation. An excellent location on the beach, transportation to Chania and beyond are all at your finger tips. This was a holiday to remember, for all the right reasons.

Room Tip: Upper sea view rooms in 'A' block are ideal, extremely quiet and with what appears to be your own personal swimming pool and sun deck!
  • Stayed: July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank donaldson m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dimitris P, Διευθυντής at TUI SENSIMAR KALLISTON Resort & Spa by ATLANTICA, responded to this reviewResponded 1 February 2016

February, 2016

Dear Esteemed Guest,
I would like to thank you for your review and feedback, which we will use constructively in an effort to perfect our services even more and make Atlantica Kalliston the best “adults only” resort in the world. We are already looking into the issues you brought up.
We, at Atlantica Kalliston Resort and Spa, strive daily to present personalized service to all our guests. Your positive respond and your warm comments will encourage the whole team which will keep on perfecting our services in order to exceed your expectations.
At this point I would like to brief you on our recent achievements; The Kalliston was awarded as the BEST Adults Only hotel in the world in 2015 from all guests of TUI Nordic and UK. This gave us the “Gold Award” in Overall Accommodation. This is the highest award among 55 adults’ only hotels from all over the world. Since July 2015, we also hold five TripAdvisor stars, a classification awarded to less than 1% of all the hotels in the world.
I definitely look forward to seeing you again next year.
Thank you for your time and your continuous support!


Best Regards,


Dimitris Perrakis
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 August 2013 via mobile

What an amazing place! We spent a week at the hotel and we didn't leave it!! The staff are so attentive, the rooms are lovely, the food is delicious and the pools and beach are stunning!!

Our tips -
Find the games room hidden behind the gym, pingpong is a good way to escape the heat.

Bring enough suncream. The shop sell it for 20 - 30 euro!!

Watch the 2 of diamonds, they're great but the other music is a bit cabaret! Unless you like that!

Find the "secret" pool, it's to the right if you're facing the beach. There's always beds there and waiter service is great!!

Our last tip is to be prepared to add on some kilos while staying here. We went all inclusive and I think it was totally with it. We easily would have spent more and it's so nice not worrying about how much you're spending when you just want water!! The mojitos are lovely too!!

  • Stayed: July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
5  Thank CatSutcliffe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dimitris P, Διευθυντής at TUI SENSIMAR KALLISTON Resort & Spa by ATLANTICA, responded to this reviewResponded 1 February 2016

February, 2016

Dear Esteemed Guest,
I would like to thank you for your review and feedback, which we will use constructively in an effort to perfect our services even more and make Atlantica Kalliston the best “adults only” resort in the world. We are already looking into the issues you brought up.
We, at Atlantica Kalliston Resort and Spa, strive daily to present personalized service to all our guests. Your positive respond and your warm comments will encourage the whole team which will keep on perfecting our services in order to exceed your expectations.
At this point I would like to brief you on our recent achievements; The Kalliston was awarded as the BEST Adults Only hotel in the world in 2015 from all guests of TUI Nordic and UK. This gave us the “Gold Award” in Overall Accommodation. This is the highest award among 55 adults’ only hotels from all over the world. Since July 2015, we also hold five TripAdvisor stars, a classification awarded to less than 1% of all the hotels in the world.
I definitely look forward to seeing you again next year.
Thank you for your time and your continuous support!


Best Regards,


Dimitris Perrakis
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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