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“Superb couples resort”

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TUI SENSIMAR KALLISTON Resort & Spa by ATLANTICA
Ranked #2 of 11 Hotels in Agii Apostoli
Certificate of Excellence
GreenLeadersPlatinum level
Reviewed 22 September 2013

We had never been to Crete and having stayed at an Atlantica in Rhodes, we chose the Kalliston hoping it would be of the same calibre. We were not disappointed. It was everything we hoped it would be and more. We were given an upgrade to a superb beachfront villa and this was pure luxury. The waiters from the beachfront bar passed regularly and bought any drinks we required. The staff were all fantastic and the food including the 2 nights at specialist restaurants was of an excellent quality. You would never go hungry. Although we did not have to use sunbeds by the pool we were impressed by the hotel policy of stopping people putting towels on the beds until 9.30am. Everyone adhered to this and there were always plenty of beds available. There were a range of pools from quiet to lively,dependant on individual's needs. We were there for a week and wished it had been 2. We were very sad to leave this hotel to return home and will certainly recommend it to people. We hope to return very soon.

  • Stayed: September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
5  Thank Viv N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dimitris P, Διευθυντής at TUI SENSIMAR KALLISTON Resort & Spa by ATLANTICA, responded to this reviewResponded 1 February 2016

February, 2016

Dear Esteemed Guest,
I would like to thank you for your review and feedback, which we will use constructively in an effort to perfect our services even more and make Atlantica Kalliston the best “adults only” resort in the world. We are already looking into the issues you brought up.
We, at Atlantica Kalliston Resort and Spa, strive daily to present personalized service to all our guests. Your positive respond and your warm comments will encourage the whole team which will keep on perfecting our services in order to exceed your expectations.
At this point I would like to brief you on our recent achievements; The Kalliston was awarded as the BEST Adults Only hotel in the world in 2015 from all guests of TUI Nordic and UK. This gave us the “Gold Award” in Overall Accommodation. This is the highest award among 55 adults’ only hotels from all over the world. Since July 2015, we also hold five TripAdvisor stars, a classification awarded to less than 1% of all the hotels in the world.
I definitely look forward to seeing you again next year.
Thank you for your time and your continuous support!


Best Regards,


Dimitris Perrakis
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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824 - 830 of 1,282 reviews

Reviewed 21 September 2013

We had stayed at the Atlantica Imperial in Rhodes last year and doubted that anything would match it, we were wrong the Kalliston was just wonderful. From our arrival to our leaving nothing was too much trouble for the staff. Greeted with a very welcome drink and wet towels so refreshing, bags taken to our room and the porter was so quick and left before I could get to my purse. Food was excellent and every evening a problem what to have. We were on a half board basis but having seen a previous review re the 'beverage package' we took this too and it was well worth it. Hope the other hotels in the chain do the same, its a bonus for people like us. Hotel is spotless, our room was perfect and the view over the pool and sea was so lovely. I could keep on repeating what everyone else says which obviously confirms it is the perfect place for a very very relaxing holiday. Thank you all for making our stay so good.

Room Tip: Ask for a high room with a sea view it was perfect. Not keen on the swim up pools it seems that the...
See more room tips
  • Stayed: September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
5  Thank HayesKent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dimitris P, Διευθυντής at TUI SENSIMAR KALLISTON Resort & Spa by ATLANTICA, responded to this reviewResponded 1 February 2016

February, 2016

Dear Esteemed Guest,
I would like to thank you for your review and feedback, which we will use constructively in an effort to perfect our services even more and make Atlantica Kalliston the best “adults only” resort in the world. We are already looking into the issues you brought up.
We, at Atlantica Kalliston Resort and Spa, strive daily to present personalized service to all our guests. Your positive respond and your warm comments will encourage the whole team which will keep on perfecting our services in order to exceed your expectations.
At this point I would like to brief you on our recent achievements; The Kalliston was awarded as the BEST Adults Only hotel in the world in 2015 from all guests of TUI Nordic and UK. This gave us the “Gold Award” in Overall Accommodation. This is the highest award among 55 adults’ only hotels from all over the world. Since July 2015, we also hold five TripAdvisor stars, a classification awarded to less than 1% of all the hotels in the world.
I definitely look forward to seeing you again next year.
Thank you for your time and your continuous support!


Best Regards,


Dimitris Perrakis
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 September 2013

Agree with lots of other reviews. Is an excellent couples hotel. Hotel and pool areas very clean, with happy and helpful staff, good food with plenty of choice at the buffet. Right on its own private beach, with clear blue sea. Chania is a simple short bus ride away, no need to bother with a taxi. Chania has beautiful harbor and old town, and lots of traditional tavernas. Hotel provides all the facilities you need for a thoroughly relaxing holiday. Would definitely stay again.

Stayed: September 2013, travelled as a couple
7  Thank G A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dimitris P, Διευθυντής at TUI SENSIMAR KALLISTON Resort & Spa by ATLANTICA, responded to this reviewResponded 1 February 2016

February, 2016

Dear Esteemed Guest,
I would like to thank you for your review and feedback, which we will use constructively in an effort to perfect our services even more and make Atlantica Kalliston the best “adults only” resort in the world. We are already looking into the issues you brought up.
We, at Atlantica Kalliston Resort and Spa, strive daily to present personalized service to all our guests. Your positive respond and your warm comments will encourage the whole team which will keep on perfecting our services in order to exceed your expectations.
At this point I would like to brief you on our recent achievements; The Kalliston was awarded as the BEST Adults Only hotel in the world in 2015 from all guests of TUI Nordic and UK. This gave us the “Gold Award” in Overall Accommodation. This is the highest award among 55 adults’ only hotels from all over the world. Since July 2015, we also hold five TripAdvisor stars, a classification awarded to less than 1% of all the hotels in the world.
I definitely look forward to seeing you again next year.
Thank you for your time and your continuous support!


Best Regards,


Dimitris Perrakis
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 September 2013

We have just arrived back from a 2 week holiday at The Atlantica Kaliston and we had the the most amazing holiday. From the moment we arrived we were treated like VIP's by all the staff, they were friendly, helpful and a fantstic team. Our room was spacious and clean with a beautiful sea view . The entertainment was good. The beach was very nice with a beautiful clear blue sea. We took a taxi into Chania for the evening on 2 separate occasions and it is a wonderful town with a lovely harbour with restraunts and shops and was bustling!
Thankyou to all the staff for making our holiday so special and we will definitely be returning!
This hotel is a must for anyone looking for a special holiday, you will not be disappointed.

Room Tip: Sea view rooms are better
See more room tips
  • Stayed: September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
5  Thank Susan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dimitris P, Διευθυντής at TUI SENSIMAR KALLISTON Resort & Spa by ATLANTICA, responded to this reviewResponded 1 February 2016

February, 2016

Dear Esteemed Guest,
I would like to thank you for your review and feedback, which we will use constructively in an effort to perfect our services even more and make Atlantica Kalliston the best “adults only” resort in the world. We are already looking into the issues you brought up.
We, at Atlantica Kalliston Resort and Spa, strive daily to present personalized service to all our guests. Your positive respond and your warm comments will encourage the whole team which will keep on perfecting our services in order to exceed your expectations.
At this point I would like to brief you on our recent achievements; The Kalliston was awarded as the BEST Adults Only hotel in the world in 2015 from all guests of TUI Nordic and UK. This gave us the “Gold Award” in Overall Accommodation. This is the highest award among 55 adults’ only hotels from all over the world. Since July 2015, we also hold five TripAdvisor stars, a classification awarded to less than 1% of all the hotels in the world.
I definitely look forward to seeing you again next year.
Thank you for your time and your continuous support!


Best Regards,


Dimitris Perrakis
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 September 2013

Once we had got over the fact that the door to our room was on the dreaded main road, we loved every minute of this holiday.
Yes the hotel wasn't quite as isolated as what we were used to, but when in the hotel looking out to sea, you could have been in the middle of nowhere. When in the sea and looking at the hotel and road, the view was a bit grim.
We had a wonderful room with our own jacuzzi on the balcony, with a sea view. It really was special, and we felt very lucky as it was a free upgrade.
We have been to the Maldives, Mauritius and Egypt on all inclusive holidays and I can safely say this was the best food we have experienced. The variety and quality of food was impressive. You could even have a champagne breakfast every morning, smoked salmon was plentiful.
The option of freshly made Sushi one evening and large fresh prawns another was luxury.
The Greek restaurant for lunch was wonderful......more for its position on the beach than anything. The food was ok there, very samey throughout the week unfortunately.
Various swimming pools, wonderfully warm sea, lovely spa......pretty reasonably priced too for a hotel.
The all inclusive drinks menu was quite good, with a fair selection of cocktails. Be careful though as the wine options will differ between the bars and restaurants. Eg at the restaurant you can get a full bottle of wine in your all inclusive package. But you couldn't at the bars, only a glass or half bottle.
Our only gripe having frequented the Maldives on several occasions where the service is immaculate, the service at the Kalliston was not great. Even after giving tips midweek. But you just had to get used to getting up and going to the bar yourself........god forbid!!!!
We have never been to the same place twice but we would definitely consider going back here.

Room Tip: Block c third floor.....sea view
See more room tips
  • Stayed: August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank keentraveller_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dimitris P, Διευθυντής at TUI SENSIMAR KALLISTON Resort & Spa by ATLANTICA, responded to this reviewResponded 1 February 2016

February, 2016

Dear Esteemed Guest,

Thank you for your review and feedback which gives us strength to work harder; we all really appreciate your nice words and we are already looking into the issues you have mentioned – as we consider them very important. It was great to have you here at the Kalliston and we hope to see you again soon.

Please be informed of our recent achievements; The Kalliston was awarded as the BEST Adults Only hotel in the world in 2015 from all guests of TUI Nordic and UK. This is the highest recognition among 55 adults only hotels from all over the world. Since July 2015, we also hold five TripAdvisor stars, a classification awarded to less than 1% of all the hotels in the world.

It will be great to have you back with us in the future.

Thank you for your time and support!


Best Regards,


Dimitris Perrakis
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 September 2013

We have just returned from a wonderful stay at this fabulous hotel.All the positive comments that have been made by other reviewers were proved correct .

On arrival we were fortunate to be upgraded to a swim up room in block B with flowers, cake and wine to celebrate our anniversary.My brother in law and his wife were also given a room in the same block. This area was just great,close to everything but reasonably private with our own sunbeds.

The staff at this hotel were never seen without a smile ,always happy to help and extremely hardworking.How they remember everyone's room no. and usual drink is impressive as there is a continual turnover of guests.

The food variety and standard was fabulous,you would be hard to please if you couldn't find something to suit,either for breakfast or dinner.
The all inclusive beverage package proved to be very economical €288 for the week, and is worth considering, even if you are not big drinkers. This was the cost for the two of us and included soft drinks tea and coffee.

The evening entertainment was low key, no better or worse than other hotels we have stayed in, but not outstanding.
There is not a lot outside of the hotel and the road it is set on is quite a busy one so you are fairly restricted to the hotel unless you venture in to Chania.We went by taxi (€8) each way and spent a pleasant few hours in this pretty harbour town.Well worth a visit.

So if you are looking for a quiet holiday in a quality hotel,we can thoroughly recommend it.We will return for sure.

Stayed: September 2013, travelled as a couple
4  Thank Barbara B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dimitris P, Γενικός Διευθυντής at TUI SENSIMAR KALLISTON Resort & Spa by ATLANTICA, responded to this reviewResponded 1 February 2016

February, 2016

Dear Esteemed Guest,
I would like to thank you for your review and feedback, which we will use constructively in an effort to perfect our services even more and make Atlantica Kalliston the best “adults only” resort in the world. We are already looking into the issues you brought up.
We, at Atlantica Kalliston Resort and Spa, strive daily to present personalized service to all our guests. Your positive respond and your warm comments will encourage the whole team which will keep on perfecting our services in order to exceed your expectations.
At this point I would like to brief you on our recent achievements; The Kalliston was awarded as the BEST Adults Only hotel in the world in 2015 from all guests of TUI Nordic and UK. This gave us the “Gold Award” in Overall Accommodation. This is the highest award among 55 adults’ only hotels from all over the world. Since July 2015, we also hold five TripAdvisor stars, a classification awarded to less than 1% of all the hotels in the world.
I definitely look forward to seeing you again next year.
Thank you for your time and your continuous support!


Best Regards,


Dimitris Perrakis
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 September 2013

As soon as you arrive at the hotel there is a real feeling of rest and relaxation. This is truly a place where the customer matters. The staff and management do their utmost to ensure you have everything you need, being always friendly and attentive but never overbearing. We have made some lovely new friends, largely due to the relaxing and social atmosphere and we would like to thank Stelios at the pool bar in particular for his attentive service and wonderful sense of humour. We would have no hesitation in recommending this hotel and will definitely be returning in the future. Well done Kalliston and thank you!

Stayed: September 2013, travelled as a couple
1  Thank anthony w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dimitris P, Διευθυντής at TUI SENSIMAR KALLISTON Resort & Spa by ATLANTICA, responded to this reviewResponded 1 February 2016

February, 2016

Dear Esteemed Guest,
I would like to thank you for your review and feedback, which we will use constructively in an effort to perfect our services even more and make Atlantica Kalliston the best “adults only” resort in the world. We are already looking into the issues you brought up.
We, at Atlantica Kalliston Resort and Spa, strive daily to present personalized service to all our guests. Your positive respond and your warm comments will encourage the whole team which will keep on perfecting our services in order to exceed your expectations.
At this point I would like to brief you on our recent achievements; The Kalliston was awarded as the BEST Adults Only hotel in the world in 2015 from all guests of TUI Nordic and UK. This gave us the “Gold Award” in Overall Accommodation. This is the highest award among 55 adults’ only hotels from all over the world. Since July 2015, we also hold five TripAdvisor stars, a classification awarded to less than 1% of all the hotels in the world.
I definitely look forward to seeing you again next year.
Thank you for your time and your continuous support!


Best Regards,


Dimitris Perrakis
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about TUI SENSIMAR KALLISTON Resort & Spa by ATLANTICA

Address: Glaros - Nea Kydonia, Agii Apostoli, Chania Town, Crete 731 00, Greece (Formerly Atlantica Kalliston Resort & Spa)
Region: Greece > Crete > Chania Prefecture > Chania Town > Agii Apostoli
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Agii Apostoli
#1 On the Beach Hotel in Agii Apostoli
#1 Romantic Hotel in Agii Apostoli
Price Range: £152 - £357 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — TUI SENSIMAR KALLISTON Resort & Spa by ATLANTICA 5*
Number of rooms: 213
Reservation Options:
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Also Known As:
Grecotel Kalliston Hotel Agia Galini
Kalliston Nea Kydonia
Kalliston Hotel Nea Kydonia
TUI SENSIMAR KALLISTON Resort & Spa By ATLANTICA Crete/Chania - Agii Apostoli

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