This holiday was paid for mostly by my daughtersand partners for me and my husband's 40th anniversary.
We were so excited to be going to such a recommended hotel and it did not disapoint, HOWEVER! we asked if we could move to a better room and they said yes come back in 5 days in which they gave us a better room which was not overlooking the busy road. FAB
we moved rooms and the very next day I realised i had left my hair straightners in the room i went to reception and they asked housekeeping who said No not found . I wentto the Thompson rep who filled out an incident form and said she would get back to me (which she didn't! I had to seek her out and she was quite dismissive and said not not found!)
I asked if anyone else had checked into the room and the recption said no and i askedif i could go to the room to check for my self as i knew where i had left them and they were not there and ther was no apology NOTHING.
themorale of this is they are lovelybut if anything happens ie theft they do not wantto know all happy smiley people every day from the manager to reception but if you have had something taken well!! thats a differnt story i had a fantastic holiday at this lovely hotel but the fact is someone took my hair straightners for themselves and i am now £70 out of pocket to replaced them!! take heed where ever you go there will always be people who will take advantage
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- Also Known As:
- Grecotel Kalliston Hotel Agia Galini
- Kalliston Nea Kydonia
- Kalliston Hotel Nea Kydonia
- SENSIMAR KALLISTON Resort & Spa By ATLANTICA Crete/Chania - Agii Apostoli