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“had a great time with a few hiccups worth mentioning”

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Liostasi Hotel & Suites
Ranked #1 of 4 Hotels in Chora
Certificate of Excellence
Reviewed 7 September 2011

i will not go into detail about the hotel's design, view and Ios itself as I think it has been sufficiently covered by previous reviews and I loved all three. My main points relate to service and hospitality. We stayed at Liostasi hotel for two weeks in July. We thoroughly enjoyed ourselves in Ios visiting incredible deserted beaches and chilling in the evenings at the bar of the hotel. Spiros and Rosela at reception were very kind and helpful in providing us with best tips for restaurants and beaches.

Now on to the bad points:

1. We racked up a very large bill over the two weeks staying in a junior suite and spending a lot of time at the hotel drinking and eating on a regular basis. We also used the spa facilities. As we were checking out, paying and finalising matters with reception a member of the management interrupted for a private word with the receptionist. I thought to myself they are probably going to discount something on the bill or offer something complimentary but instead was informed by the receptionist that they had made a mistake to the final bill which we had just paid and we actually owe 10 euros more!! Very insulting especially considering our bill was approximately 4000 euros and it was their mistake they could have let 10 euro go!!

2. We booked a junior suite significantly more expensive than the executive double. We found out once a friend came to stay in the double room that they are identical save for two loungers on the veranda!

3. A drink of vodka costs 15 euros same price as Nobu at Asteras Hotel the best resort in Athens! Come on Liostasi you are only a glorified family run hotel in Ios not exactly Nobu standard!

4. The breakfast staff are sweet girls but completely untrained. In Greek as with French we use the plural when speaking more formally or to strangers. I would greet the waitress in plural goodmorning and she would answer casually in singular "ah hi how are you?" Moreover throughout the morning only one girl serviced he whole pool area which is very busy making ordering a bit of a nightmare. Even more confusing is that you have to chase the staff to sign off the bill otherwise it is presented to you hours later and you have no idea who has drank and ate what or even worse unsigned bills assigned to your room are presented at check out and you are meant to remember that you had a diet coke five days ago by the pool. Obviously the staff are young and inexperienced hence cheap labour...mission accomplished for Liostasi! On a more positive note the bar waitress in the evening Karima is a star and much loved by all guests.

5. Complimentary hamper. When we booked part our offer included a complimentary picnic hamper for one day. We took the hamper which consisted of some fruit and water in a coolbox and found it very useful for the deserted beach we visited. As a result the next day we asked if we could take it with us again understanding there would obviously be a charge for it but not asking how much. Mistake! Our cool box included two apples, two bananas, two peaches and two bottles of still water. They charged us 25 euros!! Very greedy liostasi and quite frankly quite stupid because if you had charged us 10 or even 15 euros still allowing for a good mark-up for you we may have ordered it every day but you chose to rip us off bluntly and insult us again.

6. Spa - the hotel is described as a spa hotel. Not really applicable depending on what you are used to. It is run again by 2 young inexperienced girls. There is one treatment room so I received a manipedi in the same room practically in the dark in the same room as my partner who had booked a hotstone massage. When the girls are not busy giving treatments they can be found lingering around the pool area chatting with the bar staff and driver who also spends most of the day at the bar.

So visit Liostasi enjoy the design, view and the island of Ios but do not go unwarned that they will take you down the rip off path wherever possible and the service is definitely not what you pay for!!

  • Stayed: July 2011, travelled as a couple
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4  Thank jtimi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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276 - 282 of 497 reviews

Reviewed 6 September 2011

The hotel want's attention! A FANTASTIC OUTDOORS but THE ROOMS DO NOT MEET THE PHOTO OF THE SITE.A tragic night in 2x2cage for155euro BECAUSE IT WAS THEIR MISTAKE IN BOOKING and the next room i describe it as a good rental Rm of 70euro.It's not allowed this HOTEL BELONGING TO slh.

  • Stayed: August 2011, travelled as a couple
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3  Thank alexi72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 September 2011

We choosen a suite room which i definetely recomend. The room is not big but the view is perfect and are also perfectly decorated with a "minimal" and modern style furniture.
The hotel in general has a perfect view and is very modern clean and decorated in a luxury/minimal style. Especially the pool space is perfect. Restaurant was very very good and also the drinks in pool bar. Breakfast was also very good. In general we enjoyed a lot staying at this hotel which is defintely the best in ios... I strongly recomend it, but be carefull with the type of room that you will choose, As i heard there are rooms that are not nice.. So it is better spend some money more and book a suite (there are two kinds of suites so you can choose the chepaest)...

  • Stayed: September 2011, travelled as a couple
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Thank androniki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 August 2011

Excellent! Is the only word I could say for this hotel!

  • Stayed: June 2011, travelled as a couple
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Thank Adele_Gr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 August 2011

We wanted to stay at Liostasi Hotel in Ios, but it was not possible to book for 6 Pax for 2 weeks. This is why we passed by to have at least a drink at the bar. The Barman was very friendly, a good worker. The elderly lady that welcome us at the bar had maybe a bad day. As soon as she knew, we were not from the Hotel, she ignored us - even our neighbour, a guest, realised.
Now even if also the rooms would be as nice as the pool area, we would not chose a place, that doesn't welcome all guests in a proper way.

  • Stayed: August 2011, travelled with family
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1  Thank Kaiser96
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 July 2011

First time in Ios and at the Liostasi for our little group which knows Greece and the Cyclades very well.

The hotel is a rare find, with impeccable service, wonderful views, an incomparable buffet breakfast, and a refined and discreet clientele.

  • Stayed: July 2011, travelled with family
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4  Thank EANYC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 July 2011

What an amazing hotel, you will not be disappointed if you stay here. I have just returned from a 2-centre holiday (Santorini and Ios) and spend 4 nights at Liostasi and I did NOT want to leave. The staff are just wonderful; friendly, helpful, attentive and all of them have your enjoyment and relaxation at the top of their agenda. The room, a triple bedded room was spacious, clean and very comfortable. The breakfasts are delicious with a huge variety to foods to choose. The food, whether breakfast, lunch or dinner is excellent, very tasty and Grandma's restaurant is a very attractive and comfortable environment. The half board menu could do with more variety in the main courses but the a la carte is very wide ranging. The pool and poolside, with verandah overlooking the bay, is very relaxing. The hotel has an intimate and personal feel about it which is really lovely. I have absolutely no hesitation in recommending this hotel and would definitely go again. It has the wow factor!

  • Stayed: July 2011, travelled with friends
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1  Thank Joanne W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Liostasi Hotel & Suites

Address: Chora 84001, Greece
Region: Greece > South Aegean > Cyclades > Ios > Chora
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #1 of 4 Hotels in Chora
Price Range: £90 - £289 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Liostasi Hotel & Suites 5*
Number of rooms: 28
Official Description (provided by the hotel):
Sea View Luxury Boutique Hotel In Ios Caressed by the golden sun of the Cyclades, this dreamy luxury hotel in Ios, a select member of the exclusive hotel network Small Luxury Hotels of the World, welcomes guests to enjoy the finest luxury accommodation in Ios Island along with the most astonishing views to the azure sea. Set in an enviable location in Ios town this luxury sea view hotel offers the ideal choice for those seeking a relaxing getaway in this vibrant island of the Cyclades. Exclusive Luxury Hotel In Ios Island amongst the first luxury hotels in the island of Ios in Greece, this exclusive boutique hotel emanates a romantic atmosphere enhanced by the magical island views and the exuberant contemporary design. Small Luxury hotels of the World, places this romantic boutique hotel amidst the most preferred sea view hotels in Ios. ... more   less 
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Also Known As:
Liostasi Sun Hotel
Liostasi Sun Ios
Liostasi Hotel & Suites Ios, Greece

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