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“Its ok but not great”

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Best Western Beachcroft Hotel
Ranked #1 of 1 Hotels in Felpham
Certificate of Excellence
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Its ok but not great”
Reviewed 15 July 2014

Recently stayed here for a night and found this hotel is be ok. Its clean and comfortable although a little old fashioned compared to more modern hotels. However that does not detract from this hotel being a more than acceptable place to stay.The staff were friendly and we had no trouble parking. On the down side if you have mobility issues the stairs are very narrow (nature of the building) so you would be wise to talk with the hotel before booking. Breakfast I felt was too expensive and whilst ok the breakfast was average. Also on the downside, I have stayed in a number of Best Westerns for the same amount of money and felt the others were better value for money. So all in a clean and comfortable hotel that is well located to the Beach and Butlins but is perhaps a little over priced when compared to other hotels in the same chain.

Room Tip: Ask for a sea view.
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  • Stayed July 2014, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank mondoman5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phillip1985, Manager at Best Western Beachcroft Hotel, responded to this review, 10 March 2015
Dear Guest,
Thank you for your review. I was pleased to read that in general you enjoyed your stay with us. We will take some of the comments that you made and aim to make small improvements for future guests. We hope that you will join us again in 2015.
Kind Regards
Phillip Roberts
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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562 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (181)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Leighton Buzzard, United Kingdom
Level Contributor
342 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 322 helpful votes
Reviewed 14 July 2014

The good thing about Best Western Hotels is that they are all individually owned and run, which gives variety and character. The Beachcroft is a very short distance from the sea front, ideal with small children who have always forgotten something or want to pop back for emergencies etc. The décor of the hotel is perhaps a little dated. However it is scrupulously clean and tidy. All the room facilities worked well, TV, Kettle, Hair Drier etc, and there was always plenty of hot water available. What sets this hotel apart is the quality of the staff; they are so helpful, attentive and professional. Enjoyed a first class evening meal in the restaurant. There's a special Friday night Steak Deal for two, with wine. The Steak was cooked to perfection and the wine was lovely. The breakfast falls into two categories. There is a cold buffet with cereals, juices, yoghurts, pastries, fruit etc. quite wonderful. The cooked breakfast is done on a table service basis, however it is apparent that the breakfast items are not all cooked individually to order, there's some pre-prep going on. The sausages were disappointing but the eggs were bursting with flavour. We were made to feel very welcome. It's a great location with a beach outside and only 15 min's walk along the seafront to Bognor town. I would be more than happy to stay here again. (P.S. Tiffany you are a star)

Room Tip: Ground floor rooms are good for small children and the elderly, with a direct exit to the garden and...
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  • Stayed July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank TravellingPandaA2B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phillip1985, Manager at Best Western Beachcroft Hotel, responded to this review, 10 March 2015
Dear Guest,
Thank you for taking the time to leave us online feedback, we very much appreciate your comments and will share these with the team. We hope that you will stay again in the future.
Yours Sincerely
Phillip Roberts
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bexleyheath, United Kingdom
Level Contributor
60 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 12 July 2014

Stayed 1night 20/06/14. Weather lovely, hotel staff helpful & friendly. Had non seaview room we could see beach out of corner of window, very comfy bed. Bit noisy in morning as staff were coming into work below our room. Room reasonable size and comfy, didnt like the artex walls though. Sat out overlooking beach in the evening which was really pleasant. Breakfast had a very good choice but didnt think the full english was much to write home about. Felpham itself is so nice a bit olde worlde with some lovely old pubs and nice little shops, so glad we didnt stay in Bognor itself as we werent keen on it.

  • Stayed June 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Christine m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phillip1985, Manager at Best Western Beachcroft Hotel, responded to this review, 10 March 2015
Dear Guest,
Many thanks for the feedback, the team will be very happy to read that you enjoyed your stay with us. We always share all our reviews with the team and they are always pleased to have been able to make your stay enjoyable. We hope that you will book again in 2015.
Yours Sincerely
Phillip Roberts
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Llandrindod Wells, United Kingdom
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 12 July 2014

The Beachcroft Hotel in some respects is showing it's age but that can be set to one side against the professional and helpful staff who always go the extra mile.
Also the position of the hotel right by the Beach is another great asset.
The food was beautifully presented and there was an excellent choice too.
I would like to commend in particular one waitress called Tiffany who was excellent in all respects.
.

Room Tip: ask for sea view !
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  • Stayed July 2014, travelled with friends
    • Location
    • Rooms
    • Service
Helpful?
Thank Lenticular1220
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phillip1985, Manager at Best Western Beachcroft Hotel, responded to this review, 10 March 2015
Dear Guest,
Thanks for the great review I am sure that the team will be pleased to read that you had a pleasant stay with us, hopefully you will consider returning to us again in 2015.
Yours Sincerely
Phillip Roberts
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Surrey UK
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 9 July 2014

I stayed at this hotel from 3rd to the 6th July 2014 with my friend. We were able to check in early and the room was clean and ready for us. We had room 56 on the first floor overlooking the little garden and the sea. The room was spacious, with a huge king size bed, which was extremely comfortable. There was plenty of storage room, mirrors and a hairdryer. The tea and coffee making facilities were very acceptable. The bathroom however was a slight let down, which is why I have scored it very good and not excellent. Though very clean the shower was very small and not much more than a trickle of water which to took ages to warm up. The sink water took ages to drain away. But the towels were big soft and clean and changed daily.
The restaurant was excellent. My friend is a vegetarian and they catered for her breakfast needs very well. Everything was freshly cooked. We had our evening meal twice there and again it was lovely fresh food cooked to order.
The small swimming pool was perfect but we didn't use it as the weather was so lovely, but having been here before and used it then, it was clean and towels are provided.
All in all we enjoyed every part of this. Being on the sea front was perfect for short strolls local shops pubs and beach front cafes. The staff were helpful and polite.
Excellent for couples friends and families.

  • Stayed July 2014, travelled with friends
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank anolegirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phillip1985, Manager at Best Western Beachcroft Hotel, responded to this review, 10 March 2015
Dear Guest,
Thanks for the great review I am sure that the team will be pleased to read that you had a pleasant stay with us, hopefully you will consider returning to us again in 2015.
Yours Sincerely
Phillip Roberts
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Beachcroft Hotel

Property: Best Western Beachcroft Hotel
Address: Clyde Road, Felpham, Bognor Regis PO22 7AH, England
Phone Number:
Region: United Kingdom > England > West Sussex > Arun District > Bognor Regis > Felpham
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Felpham
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Best Western Beachcroft Hotel 3*
Number of rooms: 35
Official Description (provided by the hotel):
An ocean view hotel, The Beachcroft Hotel offers something for everybody. Whether you are on holiday or on business, you are assured of a warm and friendly welcome. We pride ourselves on the service we offer, the comfortable and well fitted bedrooms, cosy bar, restaurant, indoor heated pool, seaside garden and our extensive conference and banqueting facilities. We also provide complimentary Wi-Fi in all rooms and public areas. Conveniently located in the Village of Felpham, near Bognor Regis and just a few miles from the Sussex towns of Chichester and Arundel, The Beachcroft Hotel provides 35 mostly seaview bedrooms. ... more   less 
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Also Known As:
Beachcroft Hotel Bognor Regis
Beachcroft Bognor Regis
Best Western Beachcroft Hotel Felpham, West Sussex

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