I really don't want to write a really negative review for the Hilton but unfortunately, I have to point out that this hotel is a sub-standard cheap hotel wearing a Hilton Badge, like most of the reviews on Tripadvisor we were planning an early start as it was very close to the Airport and wanted a decent nights sleep before our 4:30 am start but unfortunately, this didn't happen, manly due to the fact that the mattress was very old and worn and was the most uncomfortable bed i've ever experienced and think that its terrible that this Hotel is getting every single last penny/guest out of the worn bed before replacing it!
The room service was very highly priced so we expected noting but some well cooked 'good' food but yet again we were extremely disappointed with both the 55 minute wait and below average quality. To top off everything else after we checked out, we asked reception to have the ticket validated for the car park exit and were told that we had to pay extra £8 to exit the hotels car park. Shame on you Hilton Stansted!
To the hotel manager, please don't write an excuse or take time out to reply to my poor review because you deserved it. Please start thinking about your guests stay and not how much money you can get out of them while at your hotel.
- Official Description (provided by the hotel):
- Enjoy travel convenience at the Hilton London Stansted Airport Hotel, situated within the perimeter of the airport. This airport hotel provides parking for hotel Guests who need to catch an early morning flight and prefer to take the bus transfer for the six-minute ride to the airport terminal. Central London is just 30 minutes by train from this hotel and only three miles from the busy market town of Bishop Stortford.Discover the West End’s famous theatres, galleries, shopping and nightlife, only an hour away by train. The Imperial War Museum, Hatfield Country Park and Mountfitchet Castle are easily accessible from this airport location.Start the day with a Hilton Buffet breakfast at Amy’s Restaurant. Sample the Hilton a la carte menu or dine on international cuisine with family and friends. Choose from a wide selection of wines and whiskeys and unwind in an armchair in the welcoming atmosphere of Amy’s Bar. Relax with friends in the informal Costa Coffee, enjoying a favorite coffee or tea with a light snack.Swim laps in the indoor pool and work out in the fully equipped 24-hour fitness center before unwinding in the steam room, sauna and Jacuzzi®. Stay connected in the business center with high-speed internet access and contemporary business facilities. Host meetings and events for 2-250 guests in one of 16 versatile meeting rooms with WiFi. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Ebookers, Odigeo, Priceline, TripOnline SA, Evoline ltd, HRS, Traveltool, S.L.U., HotelQuickly and Cancelon so you can book your Hilton London Stansted Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Hilton London Stansted Airport Hotel Stansted
- Hilton International Stansted
- Hilton Stansted
- Stansted Hilton
- Hilton London Stansted Airport Stansted Mountfitchet, Essex