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“great place to stay for airport”

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Premier Inn London Stansted Airport Hotel
Certificate of Excellence
Reviewed 9 August 2014

Stayed here for one night prior to flying early next morning we were 3 adults 2 children . rooms clean and quite we had the breakfast 9.95 each but the children eat free brining price down to 6 pounds overall exellent value

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  • Stayed: August 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Nigel T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,612 - 2,618 of 3,974 reviews

Reviewed 8 August 2014

Very affortable, kind staff, clean rooms, good and quick (5 minutes) transfer from the airport). Easy check in and check out. Up to date interieur, beds are a bit 'jumpy' because they have twinbeds instead of two single beds jointed

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Janneke L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 August 2014

The hotel is O.K., the shuttle bus to/from the airport works perfectly and makes the Premier Inn a good choice when you have to leave early on the next day. What I found very unsatisfactory was the restaurant policy. We went down at 7:30p.m. in order to have dinner, but we were said that if we had no reservation, we should have had to wait until 8:45. Which was quite late for us, after a whole day's driving and a very early wake up the following morning. So we just walked 3 minutes to the Holiday Inn close by and had our dinner with no problem at all.
I think this kind of airport hotels should be ready to serve dinner to their guests, without reservation whatsoever.

  • Stayed: August 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
2  Thank PaolaR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 August 2014

We booked a room last weekend to spend one night as our flights did not connect on the same day. We knew the hotel was basic but the price and location were attractive. The room was stinking of pee, you cannot open the window because the handle was taken off (all the Premier Inn rooms are like this apparently) and the window sealed, so it was very stuffy and stinky. The cistern did not work properly and kept making noises during the night. The breakfast experience was one not to repeat: while we were helping ourselves to some more good, a waiter decided that we were finished and when I came with my hands full with a hot plate, I found that the waiter had spilled my husband's tea all over the table, while he was rushing to pile glasses and plates in a way a professional waiter would never do. I then had to look for another table and get new cups of coffee and tea, etc. I found myself in a queue of people waiting for fresh cups as they had them all in the dishwasher, what a waste of my time! Decided to look for a muffin or something sweet while waiting for fresh cups and found that there was no more sweet food available, even though there were still c.20 mins worth of breakfast time. All in all, Premier Inn, never again!! Forgot to mention that you get charged £3 per person to be taken by bus from the airport to the hotel each way, for the very short distance this is more than a robbery, it should be a free shuttle.

  • Stayed: August 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Carmen G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WhitbreadHotels, Online Customer Service at Premier Inn London Stansted Airport Hotel, responded to this reviewResponded 13 August 2014

Thank you for taking the time to review your stay at our hotel. At Premier Inn we endeavour to ensure all our guests have an enjoyable stay in a clean and comfortable environment and do apologise that on this occasion we failed to provide this. Please be assured your comments have been noted and will be followed up with the Management Team at our hotel. Your feedback is very much appreciated and we look forward to welcoming you back to Premier Inn in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 August 2014

So disappointed with our stay here. I usually love The Premier Inn, it's such good value. Unfortunately it was just too hot in our room and the air-con didn't make it any better. Admittedly we did stay when we were going through a particularly hot phase of weather for the UK.
On the pillow there is a sleeve telling you that they do a firm and soft pillow so you can choose which suits you best. The firm was not enough but having both was too much so another reason for our discomfort.
We reported a spill in our room next to the tea and coffee making facilities which was there when we arrived in the room. It was fruit juice which had run out of an upturned glass which had not been replaced from the last occupants of the room. Nobody came to change it or clear it up.
Dinner was okay and breakfast was really lovely. We could not have faulted that.
We did get a refund for our room because Premier Inn offer you your money back if you don't have a good night's sleep. That is good but we had a busy day ahead of us and a good night's sleep would have been better than the refund.

  • Stayed: July 2014, travelled with family
    • Location
    • Rooms
    • Service
Thank Leathers36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 August 2014

What score do you give a premier inn? They do exactly what is expected. Great staff, great facility's, clean room and a good nights sleep. That's the minimum expectation these days. This hotel did all of that in spades. The best thing about the hotel is the location. Slap bang on the main roundabout to the hotel. Very convenient with a shuttle service if you wish. I was from their car park in to the terminal building in under 6 minutes. Brill!

  • Stayed: August 2014, travelled on business
    • Location
    • Rooms
    • Service
1  Thank Stuart D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 August 2014

We stopped here overnight on our way from Asturias, Spain (family wedding) to recuperate from our journey before heading off to Paris the next day, and I'm very glad we did. The staff were very accommodating in helping my mum, who although can walk very short distances, needs a wheelchair to get around.

All around it was good value, large rooms and very quiet. The beds were clean and comfortable and the bathrooms were large, clean and easy to use with good water pressure. We weren't interested in sightseeing, we just wanted to rest before carrying on to the next leg of our trip, so for us this was perfect. The lady at the front desk was very kind, she printed our Eurostar tickets and helped us book a taxi to Kings Cross Station London.

  • Stayed: July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Robin P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn London Stansted Airport Hotel

Address: Thremhall Avenue | Stansted Airport, Stansted Mountfitchet CM24 1PY, England
Region: United Kingdom > England > Essex > Stansted Mountfitchet
Amenities:
Restaurant
Hotel Style:
Ranked #1 of 4 Hotels in Stansted Mountfitchet
Price Range: £46 - £70 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn London Stansted Airport Hotel 3*
Number of rooms: 303
Official Description (provided by the hotel):
Ideally situated close to the Mid-Stay Car Park and in close proximity to the A120, this hotel is just 1 mile away from Stansted Airport, coach and train station. Our Stansted Airport Premier Inn has everything you'd expect, incredibly comfy beds in every room and an integrated restaurant serving a mix of traditional and contemporary dishes. ... more   less 
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Also Known As:
Premier Inn London Stansted Airport Hotel Stansted Mountfitchet, Essex

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