We visit every March for Sunday lunch to celebrate my late son's birthday, a large family group with a couple of close friends. We keep going back, as it's become a tradition, and we used to visit for my son's birthday when he was still alive. Some years have been better than others, but this year in particular I felt was a bit of a let down. Our friends live in Essex, and randomly got a phone call before Christmas asking them if they'd bring the booking forward from 2pm to 1pm. We always book the latest sitting, as we don't like to feel rushed, so they were a bit upset. I rang the restaurant and was told that it was my friend who had altered the time, not the hotel, which I knew wasn't true. My friend then rang them again and was told that they could do the original booking of 2pm, or even later if she liked, and they couldn't understand why she'd been asked to change. The whole thing was a total mess up. Anyway, we arrived and were promptly seated. Most years we've been seated in the lounge area first for a pre meal drink, but this year we felt rushed, and were taken straight through to the restaurant, and asked for our order. The 2 young men who served us were professional, no complaints there really, other than they could have been a bit less professional, and a little more friendly We ordered wines, which came in an ice bucket, but had obviously not been chilled beforehand, as they weren't cold, very disappointing. Some of the party ordered the tomato and stilton brushetta for starters, and I swear it had never seen any stilton. More to the point, the brushetta was burnt. The other starters were fine. Then came the main course. There were 11 of us, so it took a while to bring it all through, but for some reason, those who ordered pork were stil waiting long after the rest of us had started eating. The meats were nice, and the choice of veg was excellent, but the cheesy topping on the cauliflower was burnt. One of our party ordered the goats cheese tart, again burnt. Desserts were ok, but there wasn't much variety, so my friend ended up paying £25 for a cheese board to feed those who didn't like any of the desserts on the menu. The cheese board was very poor value, and only had 3 varieties. The Eton mess was nice, but served in a sundae dish, of which the dessert spoons didn't reach the bottom, so half of it was wasted. Coffee used to be plentiful, but this year we got a tiny cup each, and no refills. We left disappointed. Nearly £300 for a 3 course lunch for 11 was a bit over the top for what we got on this occasion, and many places in the area offer much better value for money. Will we go again? Maybe, as it was something we always did with our late son. But my daughter was considering having her wedding there, which after Sunday's experience, has sadly now been ruled out. It's a lovely place, beautiful views, but the service was not as friendly and welcoming as we've previously had, and we feel that given the fact we're regular visitors, and the amount of money we spend there, we were let down.
- Official Description (provided by the hotel):
- Close to the City of Derby and within easy access of the Peak District National Park, Horsley Lodge Hotel offers a quiet retreat for those looking to stay, dine, golf, relax or attend a function. Just driving through the gate is promising, but the Hotel at Horsley Lodge has received significant investment over recent years with all bedrooms and bathrooms being refitted and now combining the comforts of home with stylish design. Modern chic meets old style country retreat. The hotel has also recently totally refurbished its restaurant and function suite with Award Winning Interior designers. The restaurant serves a variety of food for guests to suit all tastes and dining styles. This fine Country House built 150 years ago has 14 suites and rooms, each have super-king size beds, surrounded by fine fabrics and wall coverings giving each room an individual design, most with a view of the Par 3 ninth hole and service standards of a very high quality. Recently re-awarded 86% by the AA inspectors. We look forward to welcoming you to see for yourself. ... more less
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- Also Known As:
- Horsley Hotel Horsley
- Horsley Hotel Derby
- Horsley Lodge Derbyshire