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“Bad Choice”
Review of Hotel Sungrace

Hotel Sungrace
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Hotel Sungrace
Ranked #3 of 6 Ponda B&B and Inns
Pune, India
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
“Bad Choice”
Reviewed 31 December 2012

I had been to this Hotel in October a year before with a small size strolley suitcase and opted out of the assistance from the bellboy since it was not really required. Surprising enough the bell boy did not like this and expressed it bluntly making my life miserable out there. Though given a room on one of the top floors I was moved in to the small room on the first floor on the pretext of no water. On inquiring with the real Front Desk Receptionist the next morning I came to know there is no such problem existing. Along with the bell boy, the Breakfast served here was not good at all Food quantity is really bad. The rooms, toilets were stinking and not clean at all. On inquiring the bell boy wanted tip for this too. he also wanted tip for hot water, blankets, drinking water in the room. The Hotel Manager is not interested and is just looking after the hotel for the sake of it. So basically if you want to give lot of tips to the bell boy and do whatever he desires then this is the best place in Goa for you. The Hotel Management should bring a major change in the hotel staff if they want to survive starting with the bell boy. Please chose an alternative if possible

  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank j_s_ymail
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Date | Rating
  • English first
  • German first
  • Any
English first
Muzaffarnagar
Level Contributor
279 reviews
189 hotel reviews
common_n_hotel_reviews_1bd8 317 helpful votes
Reviewed 17 January 2012

this hotel changed all my positive views about goan hospitality, of which i have been a fan since last 11 years. i am visiting goa (ponda) for business since last 11 years and have stayed more then 40 times with this property. just checked out this morning. these guys do not even know about the 'H' of hospitality. the staff is completely untrained and rude. can you expect a hotel with only Omlette & Bread-butter in breakfast. can you expect a bar with no beer & ice in stock. can you expect a restaurant in goa with no fish/prawns in stock. well if u cant, then please visit Hotel Sungrace and you will get to experience all these things for sure.

their bell boys are instructed not to go out of the reception area. not even if it is to keep the guest luggage in the car/taxi. when u reach hotel, you need to take your luggage upto reception and then only the bell boys will take it from you (provided the only one bell boy is available at reception). they have appointed only one bell boy who works as room service boy, bell boy and what not. i wonder if they make him work on front desk as well whenever the receptionist is on leave.

recently the management has started a new hotel with the name Sun Inn. checked into the one this morning. hope its not like that in the new one as well.

Overall, a not to stay with property. not even if you are looking for a cheap one.

  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank anuban1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Hotel Sungrace

Property: Hotel Sungrace
Address: 9 Sadar Ponda Ponda,Near Old Ponda Bus Stand, Ponda 403401, India
Region: India > Goa > North Goa District > Ponda
Hotel Style:
Ranked #3 of 6 B&Bs / Inns in Ponda
Price Range (Based on Average Rates): £
Also Known As:
Hotel Sungrace Goa/Ponda, India

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