Stayed at the Tann Ville Garden Resort for one night. It's not a luxury resort but it is an attractive and pleasant property. While the staff is friendly enough, they are very young and inexperienced and it's easy to see they have received absolutely no training for their positions and this is very frustrating to any guest, even trying to order a simple cup of coffee in the poolside restaurant seating area. It's not the kids fault and is more a short coming of the owners.
One instance and this one you'll enjoy. Asked the desk clerk for the Wi-Fi access code. She gladly gave it to me, I thanked her and went off to my room. No access, no signal, nothing. Walked back down to lobby with laptop and she states, oh, Wi-Fi not in rooms, only lobby. I walked around the lobby area searching a signal. I finally walked back over to the desk and asked her if she gave me the correct passwords, she replied yes. I asked her why I couldn't get a signal, she tells me, the Wi-Fi is broke. So I asked her, what? It just went down? She answers; Oh No, Its been down for 2 days!
Overall, Nice garden, nice ambiance, , local food on the small menu is tasty and you get nice size portions. Rooms are Spartan but comfortable, friendly (but inexperienced) staff.More
- Free Wifi
- Free Parking