A 3 star in hotel in a 1 star location? The sat nav was right, I was wrong. the hotel is not really situated in the village of Castrillo del Val, but on the main drag out of Burgos, which can be very busy. The location looked very strange, in a "business park" looking area. there is a lot of parking for guests at this hotel and is free, unless you choose the undercover area. There is both ramp and step access to the hotel. We entered the hotel and were gobsmacked at the interior decoration. Really extravagant looking décor which made it. The check in was quick and efficient. The room was really nice with all the facilities you would hope to have. Ensuite bathroom with bidet and enough towels for us. the café seemed to be deficient of food/snacks, but the drinks were reasonably priced for a 3* hotel. the main meal was very good, reasonably priced and taken in the "basement" dining room with limited views. We had intended to make use of the laundry facilities as we could carry limited clothing on the bike, but this was not going to happen as it was too late for laundry service?.
Checkout was a bit of a farce. having booked this room at discount price, we were surprised to be charged the normal room rate and not the discounted rate. We opaid and then sat down to complain to the agent. But the hotel relented and refunded the difference - so be aware!
Other than this, itb was a very nice hotel and would probably use it again on our travels
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