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“3rd time stay”

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Sheraton Senggigi Beach Resort
Ranked #9 of 30 Hotels in Senggigi
Certificate of Excellence
Reviewed 8 July 2014

Stayed in the starwood accomm. Wow, what a fantastic room & complete with awesome staff that could not have been more friendly & willing to make my stay more comfortable!!
Breakfast buffet was to die for. except the only comment that I would like to make is:
why not have a coffee person circulating around the room so that people like me could get a cup right away instead of waiting 10 minutes? Maybe this is a North American thing, but we love our coffee right away. Other than that, my trip was fantastic. Staff was fantastic.
Hope to see you next year.
Komang Carol
Carol Bisgaard

Room Tip: Recommend you stay in the starwood suites. They are gorgeous
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  • Stayed: June 2014, travelled solo
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2  Thank komangcarol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sheratonsenggigi, General Manager at Sheraton Senggigi Beach Resort, responded to this reviewResponded 12 July 2014

Dear guest,

Many thanks for staying at our resort recently and we are very glad that you had an enjoyable and memorable experience for the third time with us.
We are pleased that the team provided you a great service and the chefs will appreciate your lovely words about the breakfast.
In regards to the coffee at breakfast, your comment has been shared with the F&B team for them to try to serve the coffee in a most timely manner.
Hopefully we will have the pleasure to welcome you back next year.

Warmest regards

Dominique Duvivier
General Manager

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889 - 895 of 2,077 reviews

Reviewed 7 July 2014

Chose to celebrate my 50th birthday at the Shereton with my husband and few friends.Was not disappointed .Nuri organised a beautiful candlelit dinner on the beach.She accommodated our meal preference and came in on her day off to ensure everything was in order.The chef,Suraj did not fail to deliver.The food was excellent.The GM, Dominic came to wish me a happy birthday and had a drink with us which was a nice gesture.
The cocktails were lovely at the sunset bar as were the staff,Komang , Mansoor and others.
Breakfast was excellent with such a wide range of fruits from all over the world. Juicers were provided so you could make your own juice/smoothie...fantastic.Nice choice of teas and coffees.Something for everyone. Piano being played whilst having breakfast was lovely.
Gardens were well maintained.Pool area and pool was clean.Never short of sun beds. Beach huts were great to relax in the shade.
There were themed buffet evenings.Very reasonably priced as was the a la carte menu in comparison to restaurants around the area.If you do not want to eat at the hotel there are plenty of eating places within walking distance.
Overall a wonderful relaxing stay.Would definitely recommend this hotel.
Only downside is there are no lifts for elderly and infirm,although all the buildings are 3 storey.
Rooms are tired and need updating.I think this is in the pipeline in the near future.

Room Tip: Ask for ground floor room if you struggle going up stairs.
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  • Stayed: June 2014, travelled as a couple
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Thank Devi64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sheratonsenggigi, General Manager at Sheraton Senggigi Beach Resort, responded to this reviewResponded 12 July 2014

Dear guests,

Thank you so much for selecting our resort to celebrate your 50th birthday and we are pleased that apparently you have appreciated your stay with us.
Thank you for mentioning our specific staff who made your experience so special and we are thankful to you to recommend our resort.
There is no lift unfortunately in our buildings and so far it will not be included in our forthcoming renovation expected now soon.
We wish that we will have the pleasure to welcome you again soon at Sheraton Senggigi.

Warmest regards

Dominique Duvivier
General Manager

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Reviewed 7 July 2014 via mobile

Everything about our stay was pure bliss! On arrival we were upgraded to a suite, overlooking the pool and beach. The bed was so comfortable, It was heaven. The staff were friendly and extremely helpful. Breakfast was amazing, with so much choice! The resort is right in the heart of Senggigi, however there is no need to leave the resort. We would definitely stay here again.

Stayed: June 2014, travelled as a couple
Thank Caron K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sheratonsenggigi, General Manager at Sheraton Senggigi Beach Resort, responded to this reviewResponded 12 July 2014

Dear guests,

Many thanks for staying with us recently and sharing your experience with us. Apparently you have rather enjoyed staying with us and the staff and the food quality at breakfast have mainly contributed to your overall satisfaction.
Hopefully Lombok will inspire you another visit soon and we will be delighted to welcome you back at Sheraton Senggigi.

Warmest regards

Dominique Duvivier
General manager

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Reviewed 7 July 2014 via mobile

Flew direct from Perth with Jetstar and stayed for one week and loved it. Usually go to Bali but this was a pleasant change. Hotel grounds are immaculate, rooms large and fairly well appointed although I believe refurbishment is on the cards soon. We paid a very reasonable rate probably reflecting older style etc. All rooms appear to have view of pool and/or sea.
Fabulous buffet breakfast.
Great eating places in walking distance although not much else around.
We were able to hire an outrigger on the beach right in front of the hotel to go to Gilli Islands. Think it cost $60 for two of us.
Would be go back to Lombok? Probably if we just wanted to chill for a week but think I would spend a week in Bali for a bit more action (shopping, eating, not nightclubbing!), then get fast boat from Bali to Lombok $30 and spend a few days there before returning to Perth. Also Lombok-Perth flight at a very civilised time unlike some of the flights to and from Bali.

Stayed: March 2014, travelled as a couple
Thank octobergirl1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sheratonsenggigi, General Manager at Sheraton Senggigi Beach Resort, responded to this reviewResponded 12 July 2014

Dear guests,

Many thanks for sharing your experience with us on tripadvisor and it is such a pleasure to read that you have enjoyed Lombok and our resort.
For sure, Lombok has not as much of night life as Bali can offer however for a relaxing holiday, our island is certainly a great alternative.
Hopefully you will plan again a visit to Indonesia and we will be simply delighted to welcome you back at Sheraton Senggigi.

Warmest regards

Dominique Duvivier
General manager

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Reviewed 4 July 2014

We stayed at this Hotel for 7 nights and have nothing but praise for the staff and the hotel amenities .

The room was clean and spacious and nothing was too much for the staff.

Would recommend this to anyone wishing a relaxing holiday.

  • Stayed: June 2014, travelled as a couple
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2  Thank Dougbick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sheratonsenggigi, General Manager at Sheraton Senggigi Beach Resort, responded to this reviewResponded 12 July 2014

Dear guests,

We are pleased to read that you have enjoyed your recent stay at our resort which was certainly mainly due to our friendly staff .
Certainly our hotel is a great location for a relaxing holiday and hopefully you will look for another similar experience soon and choose again Sheraton Senggigi.
Looking forward to welcoming you back.

Warmest regards

Dominique Duvivier
General manager

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Reviewed 4 July 2014

Being a gold member in SPG, I have redeem my points to have 2 nights for 2 rooms to stay there with my parents after 2 weeks of travelling around indonesia.
My target was to allow my parents to rest and get their first Sheraton experience.

And what a unforgettable experience it was:
- at the arrival I have been informed that we have been upgraded to a suite+the room connected to it. All in all we had about 150-160 m2 (plus balconey) with a beautiful view on the pool and the sea!
- in the living room of suite, 2 other special attentions were waiting for us with a cake and hand written note from the hotel director.
i could not have wished to end my parents trip in a better way.

Then regarding the hotel itself and facilities:
- the pool is great, you can swim a good distance if you want but you can also play around.
at night, they light up the torches. if you look carefully you will also see that they light up red light in the eyes of the statue where the slide in. giving a little bit of an indian jones feeling.
- the beach facilities.
you have long chair, rocking chair, etc..
- the garden is big and you can have a walk around
- the location of the hotel is great as well. not in a crowded area. (at the end of the beach) but you can still wak outside for other restaurant and shopping
- a feeling we had was that depsite the fact that this hotel can cater many visitors, we did not feel any crowd. we could always find some place to seat.
- they had seafood buffet one night on the beach, it looked very but we did not try it as we were not too hungy. instead we headed for the other restaurant. there we enjoyed a nice dinner by the beach too and quite intimate.
- needless to say, the services through the 2 days was spotless and the staff was very friendly.

to conclude, thanks for the upgrade it made the stay wonderful. even without the upgrade, the rest of the sheraton experience (facilities, staff, location etc..) are great and for sure, i will stay there again when i visit lombok

  • Stayed: June 2014, travelled as a couple
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Thank Stoufensen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sheratonsenggigi, General Manager at Sheraton Senggigi Beach Resort, responded to this reviewResponded 12 July 2014

Dear guest,

Many thanks for staying with us recently and the entire team is pleased to have provided you with such a memorable experience at Sheraton Senggigi.
We are as glad as you are that your parents have enjoyed their stay at our resort, they had apparently a relaxing time and appreciated their first Sheraton experience.
We are thankful to you to have reviewed so nicely your stay here and hopefully you will visit Lombok again and offer us another opportunity to welcome you back.

Warmest regards

Dominique Duvivier
General Manager

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Reviewed 2 July 2014

We recently visited the Sheraton Senggigi Beach for the second time in 9 months. Beautiful location, great hotel with friendly and accommodating staff. The sunset bar is one of the best places to have a drink, located on a private beach and gorgeous scenery. The spa is amazing! Highly recommend this hotel for a really relaxed break whether you are looking for a quiet family getaway or a romantic vacation. Excellent location for eating options although the hotel has lovely food.

Room Tip: You can't beat a room with a view of the ocean.
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  • Stayed: June 2014, travelled with family
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2  Thank Tegan556
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sheratonsenggigi, General Manager at Sheraton Senggigi Beach Resort, responded to this reviewResponded 4 July 2014

Dear guests,

Thank you very much for your kind review on Tripadvisor following your recent stay with us, we feel very glad that you had a nice experience at our resort and since you have visited us 2 times already, we expect to have the real pleasure to welcome you again in a near future at Sheraton Senggigi.

Warmest regards

Dominique Duvivier
General manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sheraton Senggigi Beach Resort

Address: Jl. Raya Senggigi Km. 8, Senggigi, Lombok 83355, Indonesia
Region: Indonesia > West Nusa Tenggara > Lombok > Senggigi
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Top resorts Hotel in Senggigi
#6 Family Hotel in Senggigi
#7 Romantic Hotel in Senggigi
#8 Luxury Hotel in Senggigi
#9 On the Beach Hotel in Senggigi
#9 Spa Hotel in Senggigi
Price Range: £57 - £113 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Senggigi Beach Resort 4.5*
Number of rooms: 154
Official Description (provided by the hotel):
Sheraton Senggigi Beach Resort, an idyllic tropical retreat in Lombok. Enjoy a comfortable getaway amidst plentiful sun, sand and surf. Ideally located on Senggigi Beach, the lush western coast of Lombok, the resort is just a short walking distance of the town’s shops, restaurant, bars and merely 75-minutes drive from Lombok International Airport.Feel the warmth of Sheraton at your perfect tropical escape at the Sheraton Senggigi Beach Resort. ... more   less 
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Also Known As:
Sheraton Senggigi Beach Hotel Senggigi
Sheraton Mataram
Mataram Sheraton
Sheraton Lombok
Sheraton Senggigi Beach Resort Lombok

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