Despite the fact that the staff is absolutely nice, kind and as helpful as it can, the hotel, unfortunately, does not meet by any mean the standards of a 5 or even 4 resort ( both in terms of rooms and service).
Yes, the location is great (Sengiggi has nice beaches and it is certainly the place you want to be if you like scuba diving. Easy base to reach Gilli island and its wonderdul diving sites) and the resort has a wonderful garden and sea view (obviously not all the rooms benefit of it), but the place needs to undergo a serious renovation ( to be completely honest, a good deep cleaning of common places and rooms could definitely suffice in the meanwhile)
I had dinner in the hotel only once and it was average but the setting was incredible.
Breakfast is good.
This place has potential but the management needs to make some urgent and drastic changes.
Until then, I do not feel to strongly recommend th place. Hopefully it will change soon
- Official Description (provided by the hotel):
- Sheraton Senggigi Beach Resort, an idyllic tropical retreat in Lombok. Enjoy a comfortable getaway amidst plentiful sun, sand and surf. Ideally located on Senggigi Beach, the lush western coast of Lombok, the resort is just a short walking distance of the town’s shops, restaurant, bars and merely 75-minutes drive from Lombok International Airport.Feel the warmth of Sheraton at your perfect tropical escape at the Sheraton Senggigi Beach Resort. ... more less
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- Also Known As:
- Sheraton Senggigi Beach Hotel Senggigi
- Sheraton Mataram
- Mataram Sheraton
- Sheraton Lombok
- Sheraton Senggigi Beach Resort Lombok