I've stayed several times in the Santosa and I'm not the one to write bad reviews, but unfortunately I will not be able to recommend this hotel anymore unless you have the money to choose from one of the more expensive rooms.
This was the second time I've stayed in the superior room and whilst I wasn't overwhelmed by the room the last time, I was content, but this time the room we've stayed was old, worn down and smelly. I totally didn't enjoy our stay, the whole room smelled like stale sewer and everywhere you look you feel like it needs to be renovated.
We mentioned the smell when we checked in and the staff did came and sprayed the room, but unfortunately this only lasted for a bit.
The balcony is also worn down. The wood is broken and the view is on a serre covered with cigarette buds and empty packages.
The Santosa has great grounds, a beautiful pool, nice staff, good choice of breakfast, but unless you stay in a deluxe room or private villa I think it's not worth the money.
- Official Description (provided by the hotel):
- Located in the heart of Senggigi, The Santosa Villas & Resort offers a range of accommodation styles from hotel to private pool villas with all amenities. The free form lagoon size pool, right on the beach, is the focal point of the resort to relax and enjoy the sun setting over Bali from the Sunset bar. Other facilities include bars, restaurants, 24 hour room service, tennis, kids club and conference center. Your home away from home. ... more less
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- Also Known As:
- The Santosa Villas Hotel Senggigi
- The Santosa Villas And Resort
- The Santosa Hotel
- Santosa Hotel Mataram
- The Santosa Villas & Resort Senggigi, Lombok