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“Great place .. very good experiance.” 4 of 5 bubbles
Review of The Jayakarta Lombok, Beach Resort & Spa

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The Jayakarta Lombok, Beach Resort & Spa
Ranked #18 of 30 Hotels in Senggigi
Chennai (Madras), India
Level Contributor
4 reviews
“Great place .. very good experiance.”
4 of 5 bubbles Reviewed 7 October 2013

Stayed at the hotel from 29th sept to 3rd oct 2013, found the hotel to be great in all aspects, we had booked 3 cottages...... we were pleasantly surprised as we were upgraded to Junior suites, with connecting rooms in two of them ( pool and sea facing ), as we were a group of 8 it was most ideal. ..... the rooms were very clean, bed sheets and towels changed every day...... the breakfast was as per our expectations, though not a very large spread, menu changed every day...... The pool is just too good or rather pools as they have 3 of them for the tiny tots for the children and for adults.... very clean and fresh water, we had lunch here once or twice the food was good, the price seemed at par with hotels of its rating, you can get food at less in senggigi town ..... its about 3 km from this resort, Staff very courteous and helpfull, we booked our mini bus for 8 hours to go to the water fall and back at the hotel travel desk, upon comparing with the rates from roadside travel booths it was more or less same.... money changer ( BMC ) is about 2.5km from the hotel towards senggigi town. overall had a great time, would stay here again on my next trip for sure.
Juzer. INDIA

  • Stayed October 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank juzer_ta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cherry A, General Manager at The Jayakarta Lombok, Beach Resort & Spa, responded to this review, 8 October 2013
Dear Mr. Juzer,

Thank you for choosing The Jayakarta Lombok Beach Resort & Spa for your stay during office event in Lombok Island, recently…

Your comments are useful as reference for our future customer and to maintain it.

Thanks again and we hope you will stay at The Jayakarta Lombok Beach Resort & Spa the next time you are in Lombok island for holiday or official business…

Sincerely yours,
Cherry Abdul Hakim (Mr)
General Manager
e-mail: cherryabdul@jayakartahotelsresorts.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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247 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (36)
Date | Rating
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English first
Lynden, Washington
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 5 October 2013

As others have mentioned this place is a bit old, but I found it to just give the place character. We had the Junior Suite which was well worth the price we paid compared to the the two others place I stayed in Lombok on this trip. This place is fantastic if you have little ones with you, there are several children's pools one of which is shallow enough that our 18 month old was able to sit in it. The place was nearly empty on the days we were there, not sure if its due to the fact that we were there on a weekday. I found the emptiness to be a positive, we were the only ones there during our fairly priced dinner. Compared to the Jayakarta I have stayed it in Bali I found this place to be much nicer. Would consider staying again if I return to Lombok.

  • Stayed October 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank KrisK1987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cherry A, General Manager at The Jayakarta Lombok, Beach Resort & Spa, responded to this review, 8 October 2013
Dear Mr. Kris,

Thank you for choosing The Jayakarta Lombok Beach Resort & Spa for your stay during office event in Lombok Island, recently…

Your comments are useful both for improving our services and facilities then as reference for our future customer.

Thanks again and we hope you will stay at The Jayakarta Lombok Beach Resort & Spa the next time you are in Lombok island for holiday or official business…

Sincerely yours,
Cherry Abdul Hakim (Mr)
General Manager
e-mail: cherryabdul@jayakartahotelsresorts.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mataram, Indonesia
Level Contributor
42 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 16 September 2013

This is one of my favorite hotel to stay on weekend. The location isn't too close with center of Senggigi but it's a nice place to relax, or enjoy their entertainment/games package. Sometime I got special price and it's really value for money. The breakfast is good.

  • Stayed January 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank ebarney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Copenhagen, Denmark
Level Contributor
36 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed 31 August 2013

We stayed at this hotel the beginning of Aug. and you had the feeling that only 10% of the rooms were occupied. Seems a little bit old. Very fews guests in the restaurant and in the pool and none at the beach. The staff was very helpful and service-minded. The internet connection was acceptable. Our room had a very nice location close to the beach and we could hear the waves from the room. A taxi to Senggigi costs around 20.000 Rp and takes 10 min.

  • Stayed August 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank OMICPH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cherry A, General Manager at The Jayakarta Lombok, Beach Resort & Spa, responded to this review, 4 September 2013
Dear Sir/ Madam,

Thanks for choosing The Jayakarta Lombok beach resort & spa as your place to stay during your holiday at Lombok island recently.

We really appreciate your comment and it useful to keep our spirit of hospitality and improving hotel facilities.

Once again, thanks for your comments and hope you will choose our hotel again on your next holiday in Lombok island..

SIncerely yours,
Cherry (Mr)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bogor
Level Contributor
2 reviews
4 of 5 bubbles Reviewed 14 August 2013

The hotel is located in a tranquil beach. A good place to relax and to enjoy sunset. But unfortunately we cannot swim on the beach. The swimming pool and the garden are nice, the kids enjoyed it a lot. The service in general is good, besides some housekeeping and restaurant staffs that needed to be educated more about hospitality. The hotel upgraded our room to junior suite, with a balcony with pool and beach view. Though it is equipped with old style furniture, it's clean and comfortable. What i like best of this hotel is the tranquility. Worst: the food. They should hire another chef.

  • Stayed August 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank ginscoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cherry A, General Manager at The Jayakarta Lombok, Beach Resort & Spa, responded to this review, 29 August 2013
Dear Ginscoy,

Thank you for your nice comments and for your choosing to stay at The Jayakarta Lombok Beach Resort & Spa during holiday in Lombok Island, recently…

Your comments are useful both for improving our services and facilities then as reference for our future customer.

Thanks again and we hope you will stay at The Jayakarta Lombok Beach Resort & Spa the next time you are in Lombok island for holiday or official business…

Sincerely yours,
Cherry Abdul Hakim (Mr)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 13 August 2013

Ok, let's sum it up:
- hotel probably was wonderful 30 years ago. Everything feels totally out of time now: old furniture, dated dining room and lobby, over used facilities, plastic garden materials and old buildings
- rooms definitely need an upgrade: worn out bathroom, pre cold war mini bar, used mattresses and dirty closets.
- service is friendly but terribly inefficiënt. Check-in took forever because the staff couldn't believe the rate from booking.com was right.
- Breakfast buffet gives nice opportunity to test indonesian breakfast.
- That all for a whopping $130 per night or 50% of that if you find an online deal (still overpriced then though).
So, if you like travelling back in time during your holiday: this hotel is spot on. Otherwise I would advice much cheaper and more tasteful places like Windy or Sunset if you would like to stay in Senggigi.

  • Stayed August 2013
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank MrDannyy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cherry A, General Manager at The Jayakarta Lombok, Beach Resort & Spa, responded to this review, 16 August 2013
Dear Mr. Dannyy,

Warmest greeting from Lombok island and The Jayakarta Lombok...

Thanks for your constructive comments which is useful to our improvement program of services & facilities.

Hopefully your next visit to lombok will be more enjoyable.

Sincerely,
Cherry
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Senggigi hotels

Jakarta, Indonesia
Level Contributor
119 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 bubbles Reviewed 14 July 2013

I stayed here for office event over the weekend. The hotel is quite old in my opinion, but everything seems to be managed well. The room was also nice, no complaints. The staff are helpful and very nice, no complaints.

The food was okay, i like the food. But i think they need to improve a little bit on the taste side. Some food i found tasteless.

  • Stayed June 2013, travelled with friends
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Rizki P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cherry A, General Manager at The Jayakarta Lombok, Beach Resort & Spa, responded to this review, 15 July 2013
Dear Mr. Rizki,

Thank you for choosing The Jayakarta Lombok Beach Resort & Spa for your stay during office event in Lombok Island, recently…

Your comments are useful both for improving our services and facilitis and as reference for our future customer.

Thanks again and we hope you will stay at The Jayakarta Lombok Beach Resort & Spa the next time you are in Lombok island for holiday or official business…

Sincerely yours,
Cherry Abdul Hakim (Mr)
General Manager
e-mail: cherryabdul@jayakartahotelsresorts.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Jayakarta Lombok, Beach Resort & Spa

Property: The Jayakarta Lombok, Beach Resort & Spa
Address: Jl. Raya Senggigi Km. 4, Senggigi, Lombok 83355, Indonesia
Region: Indonesia > West Nusa Tenggara > Lombok > Senggigi
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Top resorts Hotel in Senggigi
#14 On the Beach Hotel in Senggigi
#17 Spa Hotel in Senggigi
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — The Jayakarta Lombok, Beach Resort & Spa 3.5*
Number of rooms: 171
Official Description (provided by the hotel):
Jayakarta Lombok Beach Resort & Spa is a 4 star resort located on beach side of Senggigi, Meninting, on 4 hectares of tropical garden landscape. The resort offers you the quality of retreat and a chance to enjoy natural beauty. For your accommodation in Lombok, The Jayakarta Lombok Beach Resort & Spa is divided into a main building and several bungalow units. Facilities on offer include a welcoming foyer with a reception, safe, and a cafe, in addition to a range of shops, a bar, and two α la carte restaurants. The cozy complex also features a library, and a business centre. A conference room and a banqueting hall may also be taken advantage of by guests, and the laundry service, medical facilities, and bicycle hire complete the offerings. Younger guests may let off steam in the play area, and the hotel has parking spaces for those arriving by car. ... more   less 
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Also Known As:
Jayakarta Lombok Beach Hotel Mataram
Jayakarta Lombok Beach Resort And Spa
Jayakarta Beach
The Jayakarta Lombok, Beach Resort & Spa Senggigi

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