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Jason
Mataram, Indonesia

Excellent

5.0 of 5 bubblesReviewed 1 Feb 2020via mobile
We did a work conference at this hotel. The rooms are clean. Wifi seems only to work well outside the rooms. The pool is well maintained and the food from the restaurant was excellent. Service was great and super helpful for conference runners. It has beach access.
Date of stay: February 2020
Trip type: Travelled on business
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Reviews (139)
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6 - 11 of 139 reviews
Reviewed 1 February 2020

We stayed for 3 nights and were lucky (for us, anyway) to catch the low season so the hotel was not busy.
From the time we arrived until we left the staff were absolutely wonderful: cheerful, helpful, professional, they obviously care about doing a great job.
The management of this hotel are doing their best to keep an ageing facility in the best possible condition: our room was spotless and kept that way by daily room service, the restaurant clean and offered some of the best food we found in the Senggigi area; the included breakfast was one of the best we have come across: huge, tasty, well presented.
Got to mention the incredibly comfortable bed in our deluxe room.
If you’re a fan of CNN, BBC and the like, you’re likely to be disappointed, there were some English channels but nothing newsy.
The new aircon worked well.
Our room was ground floor level but the majority of standard rooms were in a 4-storey block and I saw no elevator so think about this when booking.
The hotel is located so that it provides direct access to the beach.
The main shopping & “entertainment” area of Senggigi is about 10 minutes away from the Puri Saron and this would be an easy walk if there wasn’t a hill between the two, so I suggest you rent a motorcycle, which the hotel can assist with @ Rp 50-60,000 per day....but be very careful on the road.
If you do rent, the outfit you hire the bike from will ask you to hand over and they will keep for the duration of the rental some original form of ID so be prepared for that.
For people arriving at Lombok airport, Senggigi is about 75 minutes away so factor that into your travel arrangements.

Room tip: Have trouble with stairs? Specify a ground floor room.
Date of stay: January 2020
    • Sleep Quality
    • Cleanliness
    • Service
Thank Mark S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 November 2019

Stayed for 7 nights at Puri Salon, thoroughly enjoyed our stay. Rooms are big and clean, a little old but well maintained. Staff were super friendly all week, didn't mind us swimming after the pool was officially closed at 8pm. Only downside was no cocktails available in the hotel at all. They had lots of bintang, fresh juices, whole coconuts but only local rum or local gin, neither of which we risked trying. We took our duty free to the pool and added to soft drinks.
Breakfast was mainly Indonesian foods, with an egg station, simple but plenty. When the air conditioner stopped working in our room they fixed it the next day. Taxi only 10,000rph into senggigi art markets although you can also walk and takes about 20 minutes.
Highly recommended for the price.

Date of stay: November 2019
Trip type: Travelled as a couple
Thank Lori C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 29 September 2019 via mobile

The place has a great location with the beach at just 2 minutes away.
The hotel itself is an art gallery, you can litterally buy art, everything is beautifully placed to please your eyes and heart.
The restaurant creates poetry with every dish and they're excellent at guessing your wishes.
The staff is wonderfully trained and genuinely warm hearted and ready to do anything to make you happy.

Date of stay: September 2019
Thank obotez
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MarketingE2, Front Office Manager at Puri Saron Senggigi Beach Hotel, responded to this reviewResponded 3 October 2019

Dear Obotez
Warmest greeting from Puri Saron Senggigi
Than you for your time to review puri saron it is very valuable for our next costumers and we are happy to serve you when you will be back soon to felt our warmest and excellent service.
kind regards
Irwan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 September 2019 via mobile

We stayed here four nights at the end of a 16 day tour of Indonesia with 21 students and three teachers. Lovely place to wind down and relax. Great pool, excellent wifi, great food. Staff are very helpful, rooms are clean and comfortable with good aircon. The surprise was the karaoke room, which got a good work out. There is a shuttle to the centre of the town - only 5 min drive. Access to the beach is a simple walk out the rear gate - water 50 m away. There is a spa in the hotel. The pool is nice and deep, and about 25 m long. Thoroughly recommend. Thank you to the staff for making our stay so relaxing.

Date of stay: September 2019
Trip type: Travelled with friends
1  Thank rossadam
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MarketingE2, Front Office Manager at Puri Saron Senggigi Beach Hotel, responded to this reviewResponded 3 October 2019

Dear Rossadam
Warmest greeting from puri saron hotel
Thank you for your time to review Puri Saron, we are very happy to heart that you were enjoyed your stay during your holiday in lombok,we pleased you to list Puri Saron in your next year program, hope we will see you soon
cheers
Irwan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 September 2019 via mobile

Puri Saron is a lovely hotel that is a five minute drive from the Main Street where all the hotels and, restaurants and shops are. It’s clean and the staff are very friendly and accommodating. The bed is big and comfy and you get a tv, mineral water and air con. Generally, the WiFi is good, my room was closer to the restaurant than reception so I didn’t get any WiFi from my room but around the hotel, the WiFi is fast. There is a gate by the pool which gives you access to the beach. The taxi to the road which has all the shops is cheap (9,000IDR = £0.52). Reception can call you a taxi and taxis can easily be called whilst on the streets. The hotel provide free one way shuttle busses throughout the day.

I would definitely recommend Puri Saron if you are looking for a relaxing place to stay!

Date of stay: September 2019
Trip type: Travelled with family
Thank emmamayasari
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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