We reserved a villa for 2 nights. Check in was simple and fast. However, the villas are far from the reception and we had to travel to and fro by car. If you dont have a car, then you are in trouble.
Now the villa.....we took a two bedroom villa. I have to say the villa was nice and adequately decorated. The small hot jacuzzi pool was nice and private. The villa was equipped with basic cooking facilities.
Food wise, you should be prepared to either cook or if you have a car, go out to Sungkai town or Bidor to eat. Hotel food was not great. In fact, there were no really good commercial level restaurants around for tourists.
My greatest disappointment of this place is actually the service. Poor and unprofessional. Though I did not experience any of them being rude, I was disappointed with the level of service or the lack of it. Imagine the housekeeping people who wanted to replenish toiletries in the villa just put them in a small blue trash bag and handed it to me to sort them out. This is just one of several incidents that showed poor level of service and lack of professionalism.
Apart from the hot springs, there are no other activities at the hotel. The karaoke was also not available.
As for the pools, they are also open to public who pay for day use. So expect the pools to be packed during holidays.
Finally, to sum things up, we initially booked to stay for two to three nights. However, we left after one night. Sad actually, as the villa was nice, worth trying it for a night before you get bored and just do not want to face poor service.
If they can improve on some of the above, I am sure their ratings will go up. More people will go.
- Official Description (provided by the hotel):
- FELDA Residence Hot Springs mainly receives day visitors. Nevertheless, demand still exists for family and corporate guest stays. These guests have the luxury of choosing from any one of our fully furnished villas nestled against the natural surroundings. ... more less
- Reservation Options:
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- Also Known As:
- Felda Residence Hot Springs Hotel Sungkai
- Felda Residence Hot Springs Sungkai, Malaysia - Perak