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“Nice”

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Felda Residence Hot Springs
Ranked #1 of 2 Sungkai B&B and Inns
Kuala Lumpur, Malaysia
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Nice”
Reviewed 7 June 2014 via mobile

Went for the pools dip...during school hols...so a lot of ppl....really crowded...but still manageable

Area is Clean...and beautiful

Toilets are average...not so smelly..

Staffs smiles...

Did not eat but seems to be quite a lot of food outlets...

Stayed June 2014, travelled with family
Helpful?
Thank Ahmad A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PRSB, Manager at Felda Residence Hot Springs, responded to this review, 24 June 2014
Dear Madam/Sir,
Thank you for choosing Felda Residence Hot Springs. Appreciate your positive feedbacks and we are looking forward to receiving you again. Have a good day.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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139 reviews from our community

Traveller rating
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    48
    7
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (33)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Indonesian first
  • Any
English first
Brisbane, Australia
Level Contributor
93 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 27 April 2014 via mobile

Bought our deal during the Matta Fair,for quite a good bargain.stayed there recently.The Place is lovely,with hot water springs at quite a few places.Dinner at the main restaurant in the hotel was expensive and not that great,in particular please do not try their sago gula Melaka dessert which used plain milk rather than the coconut milk.hotel rooms were clean,though house keeping staff could have been better.My parents who stayed with me ,spoke highly of the massage which at MYR90 per head,good value.Buffet breakfast is good.Try the family sauna at MYR75...Not too far from the North South highway exit.Good weekend getaway but must book well In advance.

Stayed April 2014, travelled with family
Helpful?
1 Thank superbtraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PRSB, Manager at Felda Residence Hot Springs, responded to this review, 24 June 2014
Dear Madam/Sir,
Thank you for having stayed at Felda Residence Hot Springs.We are delighted to know you were happy and satisfied with your stay. However we shall look into improving the Sago Gula Melaka. Appreciate your constructive feedbacks and we are looking forward to receiving you again in the near future.
Have a good day.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level Contributor
40 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 15 April 2014

Stayed for a night at 1 bedroom villa, i would say the villa is excellent! it is a big bungalow with a private jacuzzi at outside of the house. The house is well design, the bedroom is big, very clean. The furniture used is excellent condition. Living hall is spacious, kitchen with basic utensils are provided and very clean. The bathroom is spacious, with big bathtub too :)

I am very satisfied with all things in and out of the house. This is a good place for family gathering. You can enter the themepark, but it is just a normal pool with simple slides, it has 2 different pools, one is the normal pool, another is the hotspring pool. You may also boil the eggs at a dedicated area.

Breakfast taste good though not so variety.

I am sure to come back in future.

Room Tip: Need car to travel from reception to the villa. If 1 bedroom, only 1 car allowed. if you book 2 or 3...
See more room tips
  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Nonie7808
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PRSB, Manager at Felda Residence Hot Springs, responded to this review, 22 April 2014
Dear Madam,
Thank you for choosing Felda Residence Hot Springs. We appreciate your positive feedbacks. We are certainly looking forward to receiving you again in the near future.
Have a good day.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Putrajaya, Malaysia
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 19 March 2014

Went for 2D1N stay in one of the villa bungalow. It was a pleasant stay, with spacious rooms, and private jacuzzi operating from 8am till 11pm. Wish the operation hour of the hot water in jacuzzi can be longer so that we can have leisure time till late night.

A perfect place for gathering, we enjoyed bbqing eventhough the bbq pit is not provided. We had to bring it from home.

The hotspring is very well-maintained. Its clean. I'm not sure whether the pool water is chlorinated cause I can see MOH's advise on using the pool "at our own risk" - seek medication if fell sick within 2 weeks after getting back from Sg Klah. I dont know. Maybe they are concern with Leptospirosis outbreak.

Afterall, Felda Residence Hot Springs is an enjoyable stay.

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Fitrinnas N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PRSB, Manager at Felda Residence Hot Springs, responded to this review, 22 April 2014
Dear Madam,
Thank you for choosing Felda Residence Hot Springs and the constructive feedbacks.We are looking forward to receiving you again.
have a good day
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 11 February 2014

Check in: 4Feb2014 1night
Type: 3 room villa 8

Thumbs up:
-Check in; express check in with helpful staff
-Rented a 2bedroom villa and being upgraded to 3 bedroom villa due to some technical glitch on hotel reservation side.
-Breakfast is local food but adequate varieties.
-Clean (not in villa) and quiet surroundings.
-In room/villa menu food/beverage service at adequate pricing. e.g RM13++ for a fried rice
-Great hangout with family/friends for a short weekend.
-Room is just normal hotel room with adequate toiletries
-Kitchen is ready with all utensils and cleaning detergent
-3room villa can stay up to 8people

To improve:
-Do not confuse felda residences trolak with this resort. It is not the same resort.
-Must have car to travel. Even from reception to villa and vice verse, a car is required. Resort should provide shuttle/buggy to travel within it's compound. Customer could call reception to make this arrangement.
-Should convert the entire area a non smoking area and designate one smoking area. Cigarette butt are found around pool area in villa. Looks so awful.

Room Tip: Worth to go again
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  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Mun S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PRSB, Manager at Felda Residence Hot Springs, responded to this review, 19 February 2014
Dear Sir/Madam,
Thank you for choosing Felda Residence Hot Springs as your recent holiday destination. I am delighted to know you enjoyed your stay. Thank you for the constructive comments and we are looking into improving our services. I am looking forward to welcoming you on your next visit.
Kind regards,
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 18 January 2014 via mobile

This is a relax place, friend and family gathering place. Nothing to do at night. Just watch TV, bring your own game and play with friends. Have a beer and chit chat with friends. What I can say is Felda hot spring Villa is a gathering good place.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Caey82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PRSB, Manager at Felda Residence Hot Springs, responded to this review, 19 February 2014
Dear Sir/Madam,
Thank you for choosing Felda Residence Hot Springs as your recent holiday destination. I am delighted to know you enjoyed your stay. I am looking forward to welcoming you again in your next visit.
Kind regards,
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level Contributor
47 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 27 December 2013 via mobile

We reserved a villa for 2 nights. Check in was simple and fast. However, the villas are far from the reception and we had to travel to and fro by car. If you dont have a car, then you are in trouble.

Now the villa.....we took a two bedroom villa. I have to say the villa was nice and adequately decorated. The small hot jacuzzi pool was nice and private. The villa was equipped with basic cooking facilities.

Food wise, you should be prepared to either cook or if you have a car, go out to Sungkai town or Bidor to eat. Hotel food was not great. In fact, there were no really good commercial level restaurants around for tourists.

My greatest disappointment of this place is actually the service. Poor and unprofessional. Though I did not experience any of them being rude, I was disappointed with the level of service or the lack of it. Imagine the housekeeping people who wanted to replenish toiletries in the villa just put them in a small blue trash bag and handed it to me to sort them out. This is just one of several incidents that showed poor level of service and lack of professionalism.

Apart from the hot springs, there are no other activities at the hotel. The karaoke was also not available.

As for the pools, they are also open to public who pay for day use. So expect the pools to be packed during holidays.

Finally, to sum things up, we initially booked to stay for two to three nights. However, we left after one night. Sad actually, as the villa was nice, worth trying it for a night before you get bored and just do not want to face poor service.

If they can improve on some of the above, I am sure their ratings will go up. More people will go.

Stayed December 2013, travelled with friends
Helpful?
3 Thank Enjoystravelling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Felda Residence Hot Springs

Property: Felda Residence Hot Springs
Address: Jalan Sungai Klah, Sungkai 35600, Malaysia
Region: Malaysia > Perak > Batang Padang District > Sungkai
Amenities:
Restaurant Room Service Spa Swimming Pool
Hotel Style:
Ranked #1 of 2 B&Bs / Inns in Sungkai
Price Range (Based on Average Rates): £
Hotel Class:3 star — Felda Residence Hot Springs 3*
Number of rooms: 83
Official Description (provided by the hotel):
FELDA Residence Hot Springs mainly receives day visitors. Nevertheless, demand still exists for family and corporate guest stays. These guests have the luxury of choosing from any one of our fully furnished villas nestled against the natural surroundings. ... more   less 
Reservation Options:
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Also Known As:
Felda Residence Hot Springs Hotel Sungkai
Felda Residence Hot Springs Sungkai, Malaysia - Perak

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