We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Food Poisoning and Bad Service”

No photo provided
Got a photo?
Add it.
Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Bhu Nga Thani Resort and Spa
Ranked #3 of 13 Hotels in Railay Beach
Certificate of Excellence
Denver, Colorado
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Food Poisoning and Bad Service”
Reviewed 23 July 2014

We stayed here for two nights at the end of our trip to Thailand. Aside from the less than ideal location on East Railay that's not the biggest issue at the hotel. The grounds are fine and our room was clean enough, but:

-The water pressure in the bathtub was absolutely horrible, it would have taken a month to fill the bath.

-Both my partner and I got a nasty case of food poisoning during the last night of our stay. The staff were completely rude and unsympathetic of our condition and would only refund 200 baht of a meal that cost well over 1000 baht. They handed us some electrolyte packets and sent us on our way, stating it was the pasta that made us sick in unconcerned tones, but I did not eat any of the pasta.

-The staff appears to utilize their lack of English knowledge as a manner in which to be rude and inconsiderate of those staying at the hotel. And the bartender at the pool was completely rude to us the first day we arrived and ordered drinks at the pool.

-I highly suggest staying somewhere else.

Room Tip: If you choose to stay here make sure and assess your room before unpacking things. Make sure your t...
See more room tips
  • Stayed July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
2 Thank TravelBugD90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

716 reviews from our community

Traveller rating
    286
    230
    103
    55
    42
See reviews for
95
413
27
4
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (98)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Chicago, Illinois
Level 4 Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 21 July 2014 via mobile

The hotel was clean and located in a great location on Railay East. I would recommend this location for the service that I was given and the location. One downside is that there is beach but the pool is amazing. It's easy to get to Railay West where you can go to the beach, lots of restaurants, and convenient stores around the area.

Stayed July 2014
Helpful?
1 Thank Samantha D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 3 Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 26 June 2014

This restaurant had the best food in Railay - we even went back twice! The food was consistently great every time and the staff service was exceptional. The setting was beautiful and peaceful. Highly recommended!

  • Stayed May 2014, travelled as a couple
    • Value
    • Service
Helpful?
1 Thank Lauren B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miami, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 June 2014

After arriving to the island of Railay Bay, tired and soaked, we were welcomed with warm smiles and were attended to very quickly. The hotel itself is beautiful, but sadly the view wasn't so great. In the afternoons the tide is very low and the beach looks sort of muddy. But the beach on the other side of the island is not that far of a walk and is fantastic. The pool is beautiful.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gabriella C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 2 Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 12 June 2014

Beautiful pool and property! The view was incredible and i loved all the hotel decor. Affordable for the high quality. very friendly staff and located in a quiet spot on Railay close to restaurants and nice beaches....

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jaimerivetts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level 3 Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 11 June 2014 via mobile

My partner and it really enjoyed the stay in this hotel. The staff were very friendly and helpful.
The from was large and spacious. I really liked the fact that the shower and the toilet were separate, makes for less frustration when you really need to go!
The grounds are lovely and well kept. The pool was spotless when we were there, and really a good thing to have as the side of the bay we were on you weren't able to swim in.
It was lovely and quiet. A very relaxing end to our holiday!

Stayed January 2014, travelled as a couple
Helpful?
Thank Shannon S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 3 Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 June 2014

Lovely staying at Bhu Nga Thani resort. The room was very beautiful, and we enjoyed the fact that there were two bathrooms. The location is on the east railay beach, which is not the side that you can swim in. but – there are many restaurants nearby, and it’s a very short walk to the beach.

Room Tip: we stayed in an Elegance deluxe and were very satisfied
See more room tips
  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Mayanr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Railay Beach
0.2 mi away
Railay Village Resort
Railay Village Resort
#5 of 13 in Railay Beach
903 reviews
0.1 mi away
No photo provided
Sunrise Tropical Resort
#2 of 13 in Railay Beach
788 reviews
1.2 mi away
No photo provided
Show Prices
Show Prices
Show Prices
1.5 mi away
No photo provided
Ban Sainai Resort
#1 of 108 in Ao Nang
1,445 reviews
0.2 mi away
No photo provided
Railay Bay Resort & Spa
#8 of 13 in Railay Beach
2,074 reviews
0.4 mi away
No photo provided
Rayavadee Resort
#1 of 13 in Railay Beach
1,797 reviews
Show Prices
Show Prices
Show Prices

Been to Bhu Nga Thani Resort and Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Bhu Nga Thani Resort and Spa

Property: Bhu Nga Thani Resort and Spa
Address: Railay East Beach, 142 Moo. 2, Ao Nang, Krabi | Railay East Beach, Railay Beach, Krabi Town 81180, Thailand
Region: Thailand > Krabi Province > Krabi Town > Railay Beach
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#2 Luxury Hotel in Railay Beach
#2 Top resorts Hotel in Railay Beach
#3 Spa Hotel in Railay Beach
Price Range (Based on Average Rates): £
Hotel Class:4 star — Bhu Nga Thani Resort and Spa 4*
Number of rooms: 60
Official Description (provided by the hotel):
Welcome to Bhu Nga Thani Resort and Spa Set sail on a traditional long tail boat and putter through the calm turquoise waters of the Andaman Sea to the exotic and secluded Railay Bay. Sheltered by magnificent limestone cliffs and protected mangrove forest Bhu Nga Thani Resort & Spa is a hidden paradise where tranquillity and solitude awaits. This is just the beginning of an exceptional journey to an unforgettable place where romantics and families alike can relax, rejuvenate and feel free. The beautiful colonial style rooms and villas are furnished to delight with special features like private pools, outdoor showers and oversized sunken bathtubs. Relax by the seafront swimming pool, dine at the elegant restaurant, let your cares drift away at the pampering spa and take a scenic tour of Railay Bay to discover the pristine white sand beach, world class rock climbing and spectacular temple cave all within easy walking distance. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Agoda, Priceline, Hotels.com, Ctrip TA, Asiatravel.com Holdings, Ebookers, Odigeo, TripOnline SA, 5viajes2012 S.L., getaroom.com, HotelQuickly, Evoline ltd and Cancelon so you can book your Bhu Nga Thani Resort and Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Bhu Nga Thani Hotel Railay Beach
Bhu Nga Thani Resort And Spa Krabi/Railay Beach, Thailand

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing