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Railay Bay Resort & Spa
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Reviews (2,335)
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Reviewed 8 August 2014

Spoiled ourself and stayed in the deluxe pool bungalows.. Worth it, huge spa bath that looks out to enclosed outdoor shower, very romantic.. Large rooms. Staff are friendly and helpful, only down fall no movie channels , DVD player provided limited movies available at reception, next time will bring USB with movies on...

Room Tip: Anything close to the pool
  • Stayed: August 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
2  Thank SLAR7781
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 August 2014 via mobile

Just finished a stay with my wife for 4 nights at the Railay Bay Resort and Spa. Had a great time here. The hotel has some good and bad points. The good points first:

The rooms are lovely. We stayed in one of the privacy cottages which has a small private terrace area and and a private jacuzzi. The rooms were very spacious with a great wet room bathroom. Rooms were cleaned daily and kept to a high standard. Nice and quiet and very relaxing. The pools were great and easy to get sun beds. Views on railay west are stunning.

The bad things:

The staff! I wouldn't say they are rude but just not friendly. You will struggle to get a hello or a goodbye out of them. The waiters all look miserable and don't engage with you at all. Just not what you expect of a thai 4 star hotel. My tv didn't work in the room at all. I reported it to reception but they didn't do anything. This didn't bother me too much as u wasn't there to watch tv anyway. The food in the hotel isn't great. The dishes were always cold and whilst they didn't taste bad, we ate a lot better good in some other resorts.

This hotel is lovely and the scenery is great. If you are looking for luxury though I'd advise you to stay somewhere else.

Stayed: July 2014
4  Thank dubsfordsam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 August 2014

We stayed three days and two nights.. rooms are big and clean,restaurant location is awesome.it just close to the sea. Good place to visit with family / friends

Don't expect greeting from staffs they are not friendly.

  • Stayed: September 2013, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank JA P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 July 2014 via mobile

The grounds are lovely, location stunning and rooms were clean and spacious. We were provided with umbrellas and a beach bag which were pluses. However, the staff were unfriendly and it made us feel completely anonymous. We didn't get a hello or goodbye from reception staff. Food was poor - cold and bland.

Stayed: July 2014
Thank Jenny B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2014

We spent four nights in Railay bay in June just after the curfew was lifted but tourism had been greatly affected by then and there were very few tourists on the island, the weather unfortunately turned bad and there was nothing to do during this time as all activities centre around boat trips and the fine beaches, apart from that our hotel- which was expensive for Thailand was poor, staff were totally disinterested in their guests and there was generally a lot of neglect to the property, our room was not cleaned and after three days we had to ask them to come in and sort it out and it was still grubby after the fact. would not recommend this hotel.

  • Stayed: June 2014, travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank Jenny B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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