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“Fantastic!” 5 of 5 bubbles
Review of Qasr Al Sarab Desert Resort by Anantara

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Qasr Al Sarab Desert Resort by Anantara
Ranked #1 of 1 Hotels in Hamim
Certificate of Excellence
St Peter Port, United Kingdom
1 review
“Fantastic!”
5 of 5 bubbles Reviewed 9 February 2014

This hotel is a must for those wishing to experience an away from it all desert experience. The rooms are spacious, well designed, and extremely comfortable. The views of the sand dunes are outstanding along with excursions that are well organised by outstanding staff. With a choice of several restaurants offering a bedounin experience to something that appeals to all. My compliments to the staff who were so enthusiastic! They are committed to ensuring your visit will be a memorable one. I stayed for a few days and really didn't want to leave! Don't leave Abu Dhabi without visiting this hotel.

  • Stayed January 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Anne-Marie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PAB77, General Manager at Qasr Al Sarab Desert Resort by Anantara, responded to this review, 11 February 2014
Dear Anne-Marie A,

I appreciate the time you took to post your superb review about your recent stay.

We are very delighted to receive your fantastic feedback and to learn that you had a very good stay at Qasr Al Sarab Desert Resort. It is very encouraging to note your appreciation of our enthusiastic staff, our Al Falaj Bedouin Style dinner, the room and the overall service. I will be sure to pass on your kind words the rest of the team.

Nothing gives us more joy than to note your recommendation of our resort and looking forward to the pleasure of welcoming you in the not too distant future.

Yours sincerely,

Patrick Both
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,836 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (587)
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  • Chinese (Simplified) first
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  • English first
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English first
Dubai, United Arab Emirates
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 9 February 2014

My husband and I spent the weekend at this magical resort to celebrate my birthday. I don't usually write reviews, but the experience that we had has to shared. Although we had a glitch when we arrived, I was simply awed by the professionalsim, hospitality and high quality of services that we received. We were upgraded to The Royal Villa which was indeed royal. If you are looking for privacy then this is the villa you are looking for. The view of the large dunes and the exclusivety of the location was really breathtaking. We were welcomed by lovely delicacies too! We enjoyed the spa, camel trekking and the hike up the big dunes at sunset. The restaurants are genuinely the best we have tried in all of the luxury desert resorts in the region. The staff are very well trained, they all greet you with "salam alaikom" which literally means may peace be with you. I would really recommend the custom made dinner to add a special touch to your stay. I would like to thank our butler, Theresa, who was really wonderful. The Duty Manager, Ms Lamia Fridhi and the General Manager Mr Patrick Both are the kindest Hotel Managers we have ever encountered. They truly single handedly made our getaway trip as wonderful as it can be. Thank you for everything from villa 7!

Room Tip: Royal villas if you could afford the splurge! We stayed in villa 7 which was perfect.
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  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Bedour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PAB77, General Manager at Qasr Al Sarab Desert Resort by Anantara, responded to this review, 11 February 2014
Dear Bedour,

We appreciate you taking the time to provide your generous review after your recent stay at Qasr Al Sarab Desert Resort by Anantara.

We were completely honored when you choose to spend a day as special as your birthday with us. Moreover, we are happy to hear that you enjoyed your stay despite having a problem on your arrival. You mentioned Theresa and Lamia who are all superstars. I will be sure to personally thank them and pass along your great comments.

In the meantime, we are looking forward to welcoming you back to the resort and making each and every special occasion of yours a memorable one.

Yours sincerely,

Patrick Both
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Abu Dhabi, United Arab Emirates
1 review
5 of 5 bubbles Reviewed 8 February 2014

it was an excellent experience by all means, enjoyed every minute there with our family and friends. Unforgetable experience ever, the weather, the place the food, the activities, the environment and the area inside and outside.

Room Tip: Garden view rooms are wonderful
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  • Stayed January 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Qasayed84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PAB77, General Manager at Qasr Al Sarab Desert Resort by Anantara, responded to this review, 11 February 2014
Dear qasayed84,

Thank you for leaving such lovely comments.

We are very pleased that you highly enjoyed your stay at Qasr Al Sarab. Your excellent feedback about the hospitality extended by our team as well as your appreciation of the resort and its facilities will be shared to all associates as motivation and encouragement to continue providing unparalleled service.

Once again, our earnest appreciation for sharing your wonderful memories and looking forward to the pleasure of welcoming you again in the not too distant future.

Yours sincerely,

Patrick Both
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gold Coast
Level Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 8 February 2014

Having been in Tanzania for a couple of weeks we decided to break the trip home by stopping in Abu Dhabi and splurging on a a couple of nights at Qasr Al Sarab. Arriving after having flown Stone Town - Dar Es Salam - Doha - Abu Dhabi, we were tired...especially as it was after midnight when we arrived. Our pre-booked (and expensive) transfer to the resort (two hours into the Liwa Desert) was a no show! We still have no idea how this could have gone wrong and it took a number of phone calls to and fro to get the vehicle sorted out (one was dispatched from a down town sister property). Needless to say, we were frazzled and quite angry. The straight-from-the-showroom 7 series Beemer that turned up to transfer us went some way to alleviate the pain. On arrival at this amazing property we were met with profuse apologies from the Duty Manager, Lamia, an upgrade to a suite and a bottle of wine. One of life's great experiences is to throw open your drapes at dawn at this resort and behold nothing but desert. Spectacular. Cannot wait to go back to Qasr.

Room Tip: I very much doubt there are any "bad" rooms here
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  • Stayed December 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank gregtrevGoldCoast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PAB77, General Manager at Qasr Al Sarab Desert Resort by Anantara, responded to this review, 11 February 2014
Dear gregtrevGoldCoast,

Thank you for sharing your review about your stay at Qasr Al Sarab Desert Resort by Anantara! Again our apologies for all the inconvenience caused to you.

It is heartwarming to know how much you appreciated the effort of our associates in turning an unpleasant experience to a positive one. As an Anantara resort, it is our passion that every guest leaves the hotel with an amazing story, and reading your review, we can only hope that we exceeded your expectations. Rest assured that your beautiful words will be shared to the team with special mention to Lamia, so they know that their dedication is recognized and their hard work does not go unnoticed.

In the meantime, assuring you of our continued care and attention at all time and looking forward to the opportunity of providing you once again a unique journey of discovery that is distinctly Anantara.

Yours sincerely,

Patrick Both
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Eindhoven, The Netherlands
Level Contributor
307 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
5 of 5 bubbles Reviewed 7 February 2014

This is a real high quality hotel in the middle of the desert (105 min taxi drive from the airport). It is built like a castle with beautiful views on the desert around it. The rooms are spacious (I recommend a corner room with large terrace). The hotel has several restaurants and also offers custom made dinners in the desert. There is a large swimming pool with again stunning views, sun beds and good service. Staying here is one big treat.

Room Tip: I liked the corner room with king size bed, huge bad tub and big terrace with table for private dini...
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  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sandy5611
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PAB77, General Manager at Qasr Al Sarab Desert Resort by Anantara, responded to this review, 11 February 2014
Dear Sandy5611,

Thank you so much for taking the time to write a review following your recent experience with us.

As an Anantara resort it is our brand promise to ensure that our guests be introduced to local custom and cultures, also experience the best of our hotel. We thank you as well for recommending our Deluxe Terrace room which is indeed the most favorite room type in the whole resort.

Our team is happy to hear you had a great vacation at Qasr Al Sarab and appreciate your kind comments for our team. We hope to welcome you back to the beautiful Liwa Desert of the United Arab Emirates in the future.

Yours sincerely,

Patrick Both
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 7 February 2014

Everything was perfect: we got engaged here! Camel riding and dining by design are fabulous to do. The big dune behind the hotel is a great hike. Restaurants served great food. Staff was very friendly and helpful. Rooms were very clean and comfortable.

Room Tip: Camel ride, climb the bug dune behind the hotel
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  • Stayed January 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank christophevandurme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PAB77, General Manager at Qasr Al Sarab Desert Resort by Anantara, responded to this review, 11 February 2014
Dear christophevandurme,

Thank you for visiting Qasr Al Sarab and your wonderful review.

We are grateful for choosing our resort to celebrate your engagement and at the same time honored to be a part of this special celebration. Furthermore, we are delighted that your stay exceeded all your expectations and hope that you will visit us again for another unique experience.

I again take the opportunity to congratulate you on your engagement, and wish you all the very best for a most happy life together.

Yours sincerely,

Patrick Both
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Abu Dhabi, United Arab Emirates
1 review
5 of 5 bubbles Reviewed 7 February 2014

it's magical. the setting, the architecture, the rooms, the friendly staff going out of their way to spoil you as much as possible... it's not cheap but really worth the money. the desert is amazing in this area and you have excellent views from everywhere in the hotel.

Room Tip: if you are able to splurge a bit, get a villa with a private pool. you'll be amazed, I promise.
See more room tips
  • Stayed January 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank 410HBB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PAB77, General Manager at Qasr Al Sarab Desert Resort by Anantara, responded to this review, 11 February 2014
Dear 410HBB,

Thank you for your kind words.

We are glad you enjoyed your visit and was able to appreciate the excellent service rendered to you by our dedicated associates as well as the magnificent views surrounding the hotel. We take great pride in our quality of service and it is wonderful to hear that you felt well taken care of. We will certainly share your comments to the rest of the staff.

We are grateful for your valued patronage and looking forward to providing you another amazing experience.

Yours sincerely,

Patrick Both
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Qasr Al Sarab Desert Resort by Anantara

Property: Qasr Al Sarab Desert Resort by Anantara
Address: 1 Qasr Al Sarab Road, Hamim 131277, United Arab Emirates
Region: United Arab Emirates > Emirate of Abu Dhabi > Liwa Oasis > Hamim
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Hamim
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Qasr Al Sarab Desert Resort by Anantara 5*
Number of rooms: 206
Official Description (provided by the hotel):
Where mystic charm, cultural passion and unparalleled luxury evoke distinctive memories. Set in the middle of the Rub' al Khali or Empty Quarter, the largest uninterrupted body of sand in the world, Qasr Al Sarab Desert Resorts by Anantara is isolated from the world, yet is less than 200km away from Abu Dhabi. The resort brings the mysticism of this eminent location to life, inviting you to discover the unique appeal of its surroundings. Enjoy an array of facilities and immerse yourself in the wonderful splendour of an eternally changing landscape. ... more   less 
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Also Known As:
Qasr Al Sarab Desert Resort By Anantara Hotel Abu Dhabi

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