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“Nice stay at Kendari”

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Swiss-Belhotel Kendari
Ranked #2 of 13 Hotels in Kendari
Paris
Level 5 Contributor
65 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Nice stay at Kendari”
Reviewed 25 April 2014

Come to Kendari for bussiness purpose, and stay at Swissbel hotel following recommendation from Trip Advisor reviewers.

This is my first visit to Kandari and quite surprise that it is actually a small town despite that its is the province capital.

This is an old hotel apparently, but the people as you may expected from Indonesian is very friendly. One benefit for me that for Garuda Frequent Flyer, I earn some miles by staying at this hotel. As mentioned by previous reviewers, smoking is common in the hotel premises. Fortunately, I can get no smooking room, that although I can smell ciggaret smoke in the hall, but the room is smoke free.

The room it self is spasious, with the window facing the nearby village. Since there is barely nothing in the hotel souronding, I think you can not expect to have good view window. The bed is average, and it is clean and comfy as I can expect. One one is only that bath room is so small, that I need to have abit manouver to get fit in. The equipment is also rusty and look old. The shower didnt work well as the shower head is heavly rusty.

The room service is still in good price for such hotel. A package of Surabayan deep friend duck served with steam rice, sambal, and ice tea cost only IDR 65,000 (approx USD 6.5).

The pool is located just beside the hotel, and despite that the hotel look old, but pool is looked more sophisticated. A small pool, but quite giving a refreshing touch.

Internet is available for free, but you need to be patient if you need to open your email with an attachment.

The food is good, and taste well. It served from 06.00 am, but when we arrive at 5.00 am, most of the meal has been well served. We expect to oder something to be brought out, but since everything is ready we can just have normal breakfast.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank id02910
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fauzikendari, General Manager at Swiss-Belhotel Kendari, responded to this review, 29 April 2014
Dear Sir,

Thank you for staying with us during your visit in Kendari and thank you for your review in Tripadvisor.

Next May will be our 4th Anniversary. We were all smoking area at the beginning then we provide separate smoking lounge for our smoker guest as well as smoking room. We will add more no smoking room for our no smoking guests.
We design our swimming pool looks like a resort that is why it looks more modern.
Our Executive suite view is facing right to Kendari Bay View, they are at the front row of the hotel.

Please let us know if you need early breakfast or something to be brought out then we could prepare it for you.

Thank you,
Best regards,
Fauzi
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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149 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Korean first
  • Russian first
  • Any
English first
Level 1 Contributor
3 reviews
Reviewed 18 April 2014

Given the location, this is a pretty good hotel. It is a bit outside of town, and there is not much in walking distance, but the rooms are clean, the elevator works, the restaurant has some pretty good Indonesian food, and even some wine, and the breakfasts are reasonable. The wifi is a bit unstable, but it does work in the rooms most of the time, and the staff really try hard to solve the wifi problems when they occur.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Greg A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fauzikendari, General Manager at Swiss-Belhotel Kendari, responded to this review, 21 April 2014
Dear Mr. Greg,

Thank you for your staying with us while you are in Kendari and thank you for your review in Tripadvisor.

Our location will be the central of Kendari since the Government plan to build a central sport and recreation at Kendari bay which is right in front of our Hotel. In the future we will not be bit out of town anymore.

We are improving our Wifi quality by adding more access point in some areas. I believe you will have no problem anymore with our Wifi for your next visit.

Mr. Greg, please do not hesitate to contact me when ever you need any assistance.

Thank you,
Best regards,
Fauzi
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Ballarat
Level 4 Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 12 April 2014 via mobile

Stayed here for 6 nights in their very comfortable deluxe rooms. Well appointed, great beds and everything you need in a hotel really. We had a room on the eastern side looking out over the bay. If you are staying here and want a room with a view ask for an odd numbered room. Even rooms look onto a central atrium. Breakfasts were included and the buffet quite extensive for a hotel of this size. Staff were all very friendly and tried their hardest to help. Their English is not the best so taking a device with google translate on it is very helpful.

Stayed April 2014, travelled on business
Helpful?
Thank Idreher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fauzikendari, General Manager at Swiss-Belhotel Kendari, responded to this review, 21 April 2014
Dear Mrs. Idreher,

Thank you for your review in Tripadvisor after experiencing staying with us in Kendari.

Indeed we have good view of Kendari bay especially when you see from top floor, you could see not only the bay but also the mountain.

We keep improving our staff skill especially English by giving them English training.

Mrs. Idreher, please do not hesitate to contact me anytime you visit Kendari.

Thank you,
Best regards,
Fauzi
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jakarta, Indonesia
Level 4 Contributor
28 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 6 March 2014

I stayed for one night at this hotel.
As mentioned in other reviews, the check-in process took indeed very long. Check-out as well...
The room feels a bit old, but it is clean and everything was fine.
The breakfast in the morning was excellent! Big selection and tasty.

  • Stayed January 2014, travelled solo
    • Value
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Helpful?
Thank Suria B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fauzikendari, General Manager at Swiss-Belhotel Kendari, responded to this review, 10 March 2014
Dear Mr. Suria,

Thank you for staying with us during your visit in Kendari.

We would like to apologize for experiencing long in check in process as well as the check out. In normal condition this should not happen. However, I will take a special note on this matter.

Thank you for your compliment on room cleanliness and the tasty food.

Mr. Suria, please do not hesitate to contact me in case you need any assistance.

Best regards,
Fauzi
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jakarta, Indonesia
1 review
Reviewed 4 February 2014 via mobile

Nice to be at swiss belhotel kendari. Good food..good room..nice service..welcome to Kendari means welcome to Swiss bel..u can feel likes home..thanks to all..wondelful place to stay..for bussines..for leiseure..even for honneymoon...

Stayed February 2014, travelled on business
Helpful?
Thank wahyuniintan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fauzikendari, General Manager at Swiss-Belhotel Kendari, responded to this review, 5 February 2014
Dear Ibu Intan,

Thank you for trusting us serve you during your stay in Kendari and thank you for your review.
We will keep improving our quality of service and facilities to satisfy our loyal guests.

Please do not hesitate to see me whenever you are in Kendari.

Best regards,
Fauzi
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Canberra, Australia
1 review
Reviewed 16 January 2014

Swiss Belhotel is a very good hotel in Kendari.
I stayed here at the first time visit in Kendari.
This hotel has good facilities, comfortable, and clean. there is a pool, a sauna, a whirpool, and fitness.
employees are also very friendly and helpful. especially the front office. they are very nice people.
I highly recommend This hotel for you to come to kendari and looking for a great hotel in town :)

  • Stayed September 2013, travelled on business
    • Value
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Helpful?
Thank Simon R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fauzikendari, General Manager at Swiss-Belhotel Kendari, responded to this review, 18 January 2014
Dear Mr. Simon,

Thank you for your review and thank you for choosing Swiss-belhotel for your accommodation during your visit in Kendari.

We always do our best to pleased our guest by doing continuously training to all staff.
Besides all facilities you have mentioned, we just launch our new outlet calls "Pizza Corner", where you can have options for your meal.

Mr. Simon, please do not hesitate to contact me whenever you are visiting Kendari.

Thank you,
Best regards,
Fauzi
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
1 review
Reviewed 5 January 2014

glad to say if Swiss-Belhotel is an excellent hotel in kendari.
the hotel has a good reception (Meni & Yeanne) with good service too.
the location is near from airport and harbour too.
but theres one thing that i didnt understand from this hotel. why we should have request first when we need another bathroom amenities? like comb or saving kit?
we already paid for those aminites right?
but overall, swissbel is an axcellent hotel

  • Stayed December 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joicemannel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fauzikendari, General Manager at Swiss-Belhotel Kendari, responded to this review, 7 January 2014
Dear Mr. Mannel,

Thank you for staying with us in Kendari and thank you for your valid review.

We have all amenities for bathroom and every different room type has different room amenities set up, however it will be delivered anytime requested.

Please do note hesitate to contact me anytime you visit Kendari.

Best regards,
Fauzi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Swiss-Belhotel Kendari

Property: Swiss-Belhotel Kendari
Address: By Pass Jln. H Edi Sabara 88, Kendari 93122, Indonesia
Region: Indonesia > Sulawesi > South East Sulawesi > Kendari
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 13 Hotels in Kendari
Price Range (Based on Average Rates): £
Hotel Class:4 star — Swiss-Belhotel Kendari 4*
Number of rooms: 109
Official Description (provided by the hotel):
Swiss-Belhotel Kendari is the finest boutique hotel in Kendari, a four-star outfit that blends the warmth of home with the Swiss-Belhotel brand of service. Ideally located 20 minutes from Haluoleo airport, we are mere minutes away from the city center. Choose from our guestrooms in six different types: superior, deluxe, grand deluxe, junior suite, executive suite and presidential suite. All rooms are elegantly designed and well appointed with a host of modern amenities to make your stay in Kendari a comfortable one. Luxuriate in unobstructed views of the sea—something to wake up to every morning!Holidaymakers will be pleased at the entertainment and food choices abound, as we are right beside a trade center with a large variety of shopping, dining and entertainment options. ... more   less 
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