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“Patsy's 60th birthday party!”
Review of Park Farm Hotel

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Park Farm Hotel
Ranked #1 of 1 Hotels in Hethersett
Certificate of Excellence
Norwich, United Kingdom
Level 4 Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Patsy's 60th birthday party!”
Reviewed 2 April 2014

I had my birthday party in the Colney Suite on 29th March and what a night it was! Everyone involved at Park Farm with the organisation of my party pulled out all the stops to ensure it was one to remember! Nothing was too much trouble, all staff were professional, extremely friendly and helpful. The food was superb and the overnight accommodation exceptional. A thoroughly good time was had by all and I would thoroughly recommend Park Farm for everything they offer, should it be food, accommodation or a function. A huge thank you to all the staff there who made it such a special occasion.

Room Tip: Depending on how much you want to spend but we had room 1 and it was fantastic but my husband &...
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  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Patsy E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Park Farm Count... h, Guest Relations Manager at Park Farm Hotel, responded to this review, 3 April 2014
Happy belated 60th Birthday Patsy! It sounds as though you had a night to remember. Our Banqueting Manager Sue Dedman is extremely thorough when it comes to organising a function and as you quoted "pulls out all the stops" to ensure each guest has a fantastic experience.

I must add as well, our staff all enjoyed the delicious cake you left for us. Very tasty indeed!

We hope to welcome you back again very soon.

Kind Regards
Natalie Hood
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,116 reviews from our community

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Rating summary
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  • Sleep Quality
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Traveller tips help you choose the right room.   Room tips (290)
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English first
York, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 April 2014

Our friends booked the hotel based on trip adviser comments from previous customers. We were not disappointed, rooms were modern, clean and very comfortable. All the staff were courteous and helpful and the facilities and setting was second to none. The cu de gra was the excellent food we sampled in the restaurant which was delicious, I had the Pork and it was perfect!
Would certainly stay there again should I be in Norwich in the future. 10/10 can't find any fault.
Well done to the manager and his staff.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel

Helpful?
1 Thank Gareth H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Park Farm Count... h, Guest Relations Manager at Park Farm Hotel, responded to this review, 3 April 2014
Wow! What a fantastic review! It is very encouraging to read that your stay was based on previous positive Tripadvisor reviews. This is the very reason we value all of our guest feedback, to assure future guests that they will not be disappointed when visiting Park Farm Hotel.

Your wonderful comments have been passed on to the Manager.

We look forward to welcoming you back again soon.

Kind Regards
Natalie Hood
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
england
Level 3 Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 29 March 2014

We stayed at this hotel on the 14 and 15 march. The pool and gym was fantastic although if you are a swimmer you need to pick the times you swim as we found a lot of people just wanted to chat and get wet!! The pool and gym opened at 8.00 on Saturday and Sunday - we would have preferred 7.00 a.m As it was a bit of a rush to fit in breakfast after having spent an hour in the gym and half an hour in the pool.

The breakfast was excellent with a choice of cooked food to order and all the usual fruit cereals yoghurt etc. The staff were cheerful and obliging at all times and nothing was too much trouble.
Our room was no 22 in the barn and our friends were next door in 23. Unfortunately we saw their room first which was huge with a four poster bed, two armchairs and a bathroom to die for. Our room was half the size but adequate and to be fair if we had not seen their room we would have been quite happy but the price of the rooms was the same. Both rooms opened onto a secluded courtyard with tables and chairs for the exclusive use of these two rooms which was a bonus.

Room Tip: Go for room 23 not 22!
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  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank jame
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Park Farm Count... h, Guest Relations Manager at Park Farm Hotel, responded to this review, 3 April 2014
Many thanks for the positive review you have left us after your recent stay here at Park Farm Hotel.

Our Leisure facilities are extremely popular with our residents, members and the general public which does make them slightly busy in peak times. They open at 8.00am at the weekends as we tend to find that during the weekend we have more leisure residents than corporate residents, whom generally dont use the facilities as early as they do during the week which is when they open at 7.00am.

We take note of your comments regarding the size of your bedroom in comparison to your friends. Everyday we do try to upgrade as many people as possible, free of charge, and on this occasion it seems that your friends were the lucky ones.

Once again, thank you for your lovely review and we hope to welcome you back again very soon.

Kind Regards
Natalie Hood
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Beccles, United Kingdom
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 March 2014

We were the closest room to the conservatory which housed a band and disco for the evening. We could practically hear what the D.J. was saying! When we raised that we should have been advised of this at the time of booking at reception the next morning we were given excuses. This is why I have given it poor value - I believe that when you book into a hotel, you should be able to have a good, uninterrupted nights sleep - the hotel knew in advance that this would not be the case with our room - therefore we should have been advised before our booking was accepted - we would have requested an alternative room. My advice would be to specifically ask the location of your allocated room in relation to any known communal areas and functions.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pinksock1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Park Farm Count... h, Front Office Manager at Park Farm Hotel, responded to this review, 29 March 2014
Thank you for taking the time to leave us your feedback after your recent stay with us.

We also agree that any hotel break should be a relaxing night away and I can only apologise this was not the case with yours. I must however highlight that on all hotel confirmations sent out to our guests and all all booking platforms it is stipulated that most weekends we hold private functions with music that finish between midnight and 1am,

"Park Farm Hotel holds private functions along with discos most weekends which finish between midnight and 1:00am. All residents not attending functions are generally allocated rooms as far away as possible to minimise any disturbance, although this cannot be guaranteed".

Guests do not always take note of these terms and this can sometimes create an issue, I do believe you attended one of our functions and hope you had an enjoyable evening.

We shall hope we have the pleasure of your company again soon.

Kind regards

Michael Bannister
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Norwich
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 March 2014 via mobile

This hotel is amazing. Truly friendly staff who are always happy to help.
I surprised my boyfriend by taking him here. Our room was upgraded on arrival, we couldn't have asked for a better weekend.
We used the spa and restaurant in the evening. The food was superb. The menu provided us with a wide selection of food and new dishes to try

Stayed February 2014, travelled as a couple
Helpful?
1 Thank Melissa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Park Farm Count... h, Guest Relations Manager at Park Farm Hotel, responded to this review, 3 April 2014
Thank you for taking the time to leave a review after your recent stay with us here at Park Farm Hotel.

I am pleased to read that you were lucky enough to receive a free upgrade on arrival. We do always try to upgrade as many people as possible to make their stay extra special and memorable. It is great to see that due to the wide selection on our Restauratn Menu, you were able to try different dishes to what you would normally go for.

We hope to welcome you both back again soon.

Kind Regards
Natalie Hood
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Norwich, United Kingdom
2 reviews
Reviewed 20 March 2014

Our daughter's wedding reception is going ahead at this superior establishment on sat 5th April.
On being shown round the hotel some 18 months ago I was made to feel very welcome and as I and my husband always wish to know the costs of things, I asked Claire to calculate the approximate cost of it. This she did, and was warm and friendly throughout the whole proceedings.
Needless to say, my husband, I, and our daughter and her fiancée and my guests are really looking forward to coming to Park Farm. We are also staying the night as is my elder daughter and their family, and I have nothing but praise for the hotel, who have been throughout the wedding plans, kind, thoughtful and courteous.
Several of us are also having a Spa Day at Park Farm on Mother's Day so we can't wait for that either !
Sincerely

Mattishall Norfolk
Mrs Jo Sparkes

Room Tip: We are having a Deluxe room as my husband and I are used to a large bed, though we have both lost we...
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jo S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Park Farm Count... h, Front Office Manager at Park Farm Hotel, responded to this review, 29 March 2014
Jo we are happy to see you are eagerly anticipating your daughters wedding with us. We are just as excited to be part of such a wonderful occasion.

We appreciate your comments even before the event and shall endeavor to make it a truly memorable day.

Kind regards

Michael Bannister
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lichfield, United Kingdom
Level 1 Contributor
3 reviews
Reviewed 18 March 2014

Lively hotel in great location. Comfortable rooms, and excellent leisure facilities .
Ample parking available. Restaurant is of a high standard, and her are plenty of places to eat away from the hotel if you prefer.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Park Farm Count... h, Front Office Manager at Park Farm Hotel, responded to this review, 29 March 2014
Thanks for your review Andy. Our rural location is what many consider a big part of the Park Farm charm and I am pleased to see it was a highlight for you also.

We feel lucky you have taken the time to leave us your thoughts and would hope we have the pleasure of your company again soon.

Kind regards

Michael Bannister
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Park Farm Hotel

Property: Park Farm Hotel
Address: Park Farm Studio Norwich Road | Norwich, Hethersett, Norwich NR9 3DL, England
Phone Number:
Region: United Kingdom > England > East Anglia > Norfolk > Norwich > Hethersett
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Hethersett
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Park Farm Hotel 4*
Number of rooms: 52
Official Description (provided by the hotel):
We believe Park Farm Hotel is one of the finest examples of Norfolk hospitality. If your visit is for business or leisure you can be assured of a warm welcome, a great stay and beautiful surroundings. ... more   less 
Reservation Options:
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Also Known As:
Park Farm Hotel Hethersett, Norfolk
Park Farm Norwich
Park Farm Hotel Norwich

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