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“What a find!”
Review of Park Farm Hotel

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Park Farm Hotel
Ranked #1 of 1 Hotels in Hethersett
Certificate of Excellence
Harrogate, England, United Kingdom
Level Contributor
340 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
“What a find!”
Reviewed 11 August 2014 via mobile

In area for weekend, and chose this place,....it was just fantastic! Our friends were in travel lodge up the road, and most unhappy with it. I gave them a brochure and watched them go green! From the start all staff were welcoming and helpful. Our room was extremely well appointed and of high quality throughout, from the decor and furniture to the bathroom fixings and fluffy huge white towels. Made our stay in Norfolk such a good break. We did not use the restaurant for dinner, due to attending a party off site however breakfast was very good. The staff were plenty, well dressed and on the ball for an early Sunday morning service! Selection of food was brilliant catering for all and piping hot. Definately stay again and all for a few pounds more than our friends.......result.

Stayed August 2014, travelled as a couple
Helpful?
Thank ladiesabouttown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Park Farm Count... h, Front Office Manager at Park Farm Hotel, responded to this review, 27 August 2014
We really appreciate you taking the time to leave us your thoughts after your recent break with us. It is encouraging to read such positive comments from a "Top Contributor".

We must admit to feeling a little smug in regards to your friends accommodation arrangements, maybe bring them along for your next visit?

We shall look forward to your return.

Kind regards

Michael Bannister
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,102 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (287)
Date | Rating
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  • German first
  • Russian first
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English first
Norwich, United Kingdom
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 10 August 2014

Had a lovely night here with a friend for her birthday. We enjoyed a massage and use of the pool facilities. Our room was modern and spacious and both our evening meal and breakfast the next morning were delicious. The setting of the hotel is lovely. I would definitely recommend Park Farm for a night away.

  • Stayed July 2014, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Freya S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Park Farm Count... h, Front Office Manager at Park Farm Hotel, responded to this review, 27 August 2014
Freya we were delighted to read you came to Park Farm for your friends birthday celebrations.

We are grateful you have taken the time to voice your positive opinion and shall hope we see you again soon.

Kind regards

Michael Bannister
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
33 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 10 August 2014

Booked on a last minute whim to get away from it all (via laterooms.com) - this was a great decision - at 50 bedrooms the hotel is not too big and imposing - but is spotless - with the facilities and quality of a really top notch hotel. The staff were lovely, the bedroom with patio chairs outside lovely - and the spa pool & sauna facilities equally lovely. Lots of secluded gardens / greenery and seating outside to relax with the paper and a coffee.
All round... Lovely! HIghly recommend.

Room Tip: Look online at the pics - some rooms near the fountain overnight - men of a certain age may not take...
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  • Stayed August 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Mike P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Park Farm Count... h, Front Office Manager at Park Farm Hotel, responded to this review, 27 August 2014
Mike thank you for your marvellous review.

We were so pleased to read you had a such a positive experience with us. Book direct with us next time and take advantage of some of our great value special offers.

Kind regards

Michael Bannister
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 9 August 2014

I have been staying around Norfolk for 3 months ,this is the best of the hotels around,either if you are there for business,leisure or short break.
Peaceful and relaxing atmosphere,staff fantastic ,food very good.

Room Tip: get the executive rooms
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  • Stayed August 2014, travelled on business
    • Location
    • Rooms
    • Service
Review collected in partnership with this hotel

Helpful?
Thank sibilvey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Park Farm Count... h, Front Office Manager at Park Farm Hotel, responded to this review, 23 August 2014
What a recommendation. We really appreciate you taking the time to share your thoughts on Park Farm.

We shall look forward to your next visit.

Kind regards

Michael Bannister
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Norwich, United Kingdom
2 reviews
Reviewed 8 August 2014

I reviewed park Farm Hotel earlier in the year just before my daughter's wedding,(on 5th April )which was excellently arranged and we enjoyed first class cuisine !
My daughter, her friend and myself attended a Spa day- pre wedding on Mother's Day and we were treated to wonderful attention, I had the massage and my daughter and her friend had the makeover. We all made good use of the pool, jacuzzi and leisure facilities, and had lunch in the bar, which was well prepared and tasty.
My daughter and her new husband as part of the deal inc in her wedding, now has use of the Gym for a year, free of charge and on their Wedding anniversary they will also have a free night at the hotel and a meal. What could be better than this , I am very satisfied with Park Farm, the food, and the lovely staff who made our wedding and stay there such a pleasure !!

Room Tip: Book a large sized bed as it is more roomy and comfortable. We faced the lawns and it was a great vi...
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  • Stayed March 2014, travelled with friends
    • Value
    • Rooms
    • Service
Helpful?
Thank Jo S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Park Farm Count... h, Front Office Manager at Park Farm Hotel, responded to this review, 23 August 2014
Jo what a fabulous review thank you. It is so encouraging for the staff to read such positive feedback.

We shall look forward to seeing you again soon.

Kind regards

Michael Bannister
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kings Lynn
Level Contributor
36 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 5 August 2014 via mobile

We stayed here for 2 nights to celebrate our 4th wedding anniversary on one of their Dinner B&B packages. On arrival we were told we had been upgraded to the bridal suite which sounded great, but we were put in an extremely hot upstairs room with a 4 poster bed.
My wife requires a gluten free diet, I put this on the booking, I restated this at check in, and we when we went to the restaurant, they were aware but there was no gluten free menu available and the staff didn't check with the chef what my wife could eat and what had gluten. The second night, after we complained was better and at breakfast there was at least gluten free white bread available.
We only used the pool during our visit, which is very nice.

Stayed July 2014, travelled as a couple
Helpful?
Thank Andrew S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Park Farm Count... h, Front Office Manager at Park Farm Hotel, responded to this review, 8 August 2014
Dear Andrew,

We appreciate you taking the time to leave us your thoughts after your recent stay with us. I am glad to read that you took advantage and enjoyed our leisure facilities. I was however disappointed to read that you left feeling your needs were not catered for. Staff are trained to accommodate all guest requests.

Should a guest have special dietary requirements these are passed onto the kitchen and front of house teams. We would ask the guest what dishes they would ideally like to eat off our menu, the chefs would then adapt these dishes accordingly to suit a gluten free diet. We do this so the customer does not feel they have received a below par menu just because of their dietary requirements. I can only apologise this was not the case and please be assured your feedback will be used in a progressive manner.

It is a shame that the free upgrade which was intended as a nice surprise was not to your taste, the bedroom in question is well ventilated with a balcony and windows but it has been a rather warm British summer so far.

Again thank you for your feedback and do not hesitate to contact me directly should you wish to discuss this matter further.

Kind regards

Michael Bannister
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Norwich, United Kingdom
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 31 July 2014

Went to park farm with my partner and had a lovely bar meal I had the seared salmon on noodles and my partner had the sausage and mash. We followed it with a piece of hazelnut and white chocolate cheesecake followed by coffee. The whole meal was lovely. The hotel is a nice environment with really nice staff I will recommend this place to anyone

  • Stayed July 2014, travelled as a couple
    • Service
Helpful?
Thank Freedomlife54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Park Farm Count... h, Front Office Manager at Park Farm Hotel, responded to this review, 8 August 2014
Our bar menu is extremely popular, and many guests have been enjoying taking their meals outside in the sunshine this year.

We were all thrilled to read your fine comments regarding your dining experience, and the staff are grateful you took the time to acknowledge their approach to customer service.

We shall look forward to your next visit.

Kind regards

Michael Bannister
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Park Farm Hotel

Property: Park Farm Hotel
Address: Park Farm Studio Norwich Road | Norwich, Hethersett, Norwich NR9 3DL, England
Phone Number:
Region: United Kingdom > England > East Anglia > Norfolk > Norwich > Hethersett
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Hethersett
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Park Farm Hotel 4*
Number of rooms: 52
Official Description (provided by the hotel):
We believe Park Farm Hotel is one of the finest examples of Norfolk hospitality. If your visit is for business or leisure you can be assured of a warm welcome, a great stay and beautiful surroundings. ... more   less 
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Also Known As:
Park Farm Hotel Hethersett, Norfolk
Park Farm Norwich
Park Farm Hotel Norwich

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