Nice hotel let down by a multitude of errors in the restaurant that spoilt our stay.
They needed reminder for water request. They forgot request for bread roll. Dished up the most grisly sirloin ever then said 2 others before me had been sent back. Why was it still being served? Veg were cold and overcooked. Offered a fillet replacement but said I would have to have the 4oz that they serve up with the surf & turf as they didn't have 8oz. They didn't have the sense to think 2 x 4oz=8oz. It took me to suggest this. I thought they were being apologetic by offering me another glass of wine while we were waiting for our meals to be cooked again, but they charged me for it!!! I couldn't be bothered arguing and was loosing my will to live. Then when the meals arrived 2 hours after we started my plate was overloaded with undercooked chips and the veg looked like the original heated up again and was all inedible apart from the fillet.
If this restaurant wasn't attached to the hotel it wouldn't survive.
Suggest B&B and eat out in the nearest pub, the experience will be much better and wont take 2.5 hrs.
Sorry Marriott I would have sent you a feedback email but you don't provide one on your website. Why not? Dont you want feedback?
- Official Description (provided by the hotel):
- Enjoy a luxury countryside escape at the Sprowston Manor Marriott Hotel & Country Club. Located in Norwich, England, our guest rooms offer a seamless blend of historic elegance and modern comfort. We offer a world-class golf course, on-site spa and a variety of event venues, perfect for any travel needs. Book a memorable vacation at our hotel now. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Marriott, Agoda, Expedia, Evoline ltd, Ebookers, Hotels.com, Cancelon, HotelQuickly, 5viajes2012 S.L. and HotelsClick so you can book your Sprowston Manor Marriott Hotel & Country Club reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Marriott Norwich
- Norfolk Marriott
- Sprowston Manor Marriott Hotel & Country Club Norfolk