Spent a day here at the spa. This is not a review of the hotel.
The spa is part of the fitness club, so if your expecting tranquillity - don't come here. The pool/changing rooms are also used by hotel guests, public members and children alike. It can therefore be busy and noisy.
The pool is a good size, a bit cold, but very clean. There is a jacuzzi, sauna, and steam room all clean and a good size.
The changing rooms are busy and quite cold (air conditioning was on in November, not quite sure why).
My mother and I both had a facial. There is a small relaxation room where you wait before your treatment. There was a small patio with table and chairs behind a curtain, covered in leaves and generally in need of a good clean (no wonder the curtain was shut).
My therapist was extremely loud and her mannerism made me quite uncomfortable. The treatment rooms are in the corridor which you walk down to get to the changing rooms?!! So therefore during your treatment, there are people walking past your room, doors banging and children talking. NOT relaxing at all.
The facial seemed poor, no hairband was applied,. so all products got in my hair. I opted for a head massage during the facial (option of hand foot or head). The therapist put alot of oil on my hair, and proceeded to PULL my hair, very hard. It was extremely painful! I was so shocked I didn't quite know what to say. there was no massaging involved. I couldn't get out of there quick enough. Afterwards I met up with my mother who said her therapist did the exact same, and it was so awful she had to ask her to stop.
Again after my treatment, the therapist was extremely loud and seemed very false and awkward.
Overall - poor layout of spa.
Very poor head massage
Dissapointing really, as there is a distinct lack of good spas in Norfolk.
- Official Description (provided by the hotel):
- Enjoy a luxury countryside escape at the Sprowston Manor Marriott Hotel & Country Club. Located in Norwich, England, our guest rooms offer a seamless blend of historic elegance and modern comfort. We offer a world-class golf course, on-site spa and a variety of event venues, perfect for any travel needs. Book a memorable vacation at our hotel now. ... more less
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- Also Known As:
- Marriott Norwich
- Norfolk Marriott
- Sprowston Manor Marriott Hotel & Country Club Norfolk