There is a picture of Mr Marriott senior and junior by the stairs. It does make you feel that the hotel chain is more of a family business than a faceless corporation. The staff also give this impression. Every member we met, greeted us with a hallo at least - simple but appreciated. The persons behind the reception desk, behind the bar, in the restaurant and in the spa were all very friendly. The waiter at dinner asked if we had enjoyed our spa: he was the same man who had brought us lunch by the poolside and he remembered us by name - nice touch.
I don't know if this hotel has been refurbished recently but the finish was to a high standard. Too many hotels of my acquaintance look worn and tired after the first glance but Sprowston Manor was very spruce. Our spa treatments were brilliant and the evening meal was superb. Minor touches like the double shower curtain (so it doesn't stick to the bather) make all the difference in large hotels.
If I had to find fault, we could have done with coat hooks in the bedroom (an empty space next to the wardrobe just cried out for such) and a toilet brush (maybe it had been stolen?). I have had comfier beds and when awake I could hear a water tank refilling via a ball-cock but I'm picking now.
- Official Description (provided by the hotel):
- Enjoy a luxury countryside escape at the Sprowston Manor Marriott Hotel & Country Club. Located in Norwich, England, our guest rooms offer a seamless blend of historic elegance and modern comfort. We offer a world-class golf course, on-site spa and a variety of event venues, perfect for any travel needs. Book a memorable vacation at our hotel now. ... more less
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- Also Known As:
- Marriott Norwich
- Norfolk Marriott
- Sprowston Manor Marriott Hotel & Country Club Norfolk