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“Lovely Hotel”

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Sprowston Manor Marriott Hotel & Country Club
Ranked #1 of 1 Hotels in Sprowston
Certificate of Excellence
Benfleet, United Kingdom
Level 3 Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Lovely Hotel”
Reviewed 22 March 2014

This our second visit to this hotel, the first time last September for a function but had no time to enjoy the amenities so decided to revisit and try again. My husband upgraded the room to a four poster suite which was to die for, huge bed, lovely big bath and very clean. Staff are all very friendly and willing to help with anything required. The restaurant is not cheap but then you find this with most hotels. Breakfast was included and the range of food was ample and very nice. The pool was very inviting and the same depth throughout, the spa was lovely and very relaxing I found it hard to get out! If you like saunas and steam rooms then you have them there too. All in all a lovely hotel, very close to the Norfolk Broads and local towns. I wouldn't hesitate in returning although would always want the upgrade of room as it was so nice.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rosyapple2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,037 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (195)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
East Grinstead, United Kingdom
Level 6 Contributor
165 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed 22 March 2014 via mobile

Room had no through air even with window open and no aircon and it was so hot that we could hardly sleep. Fan provided made little difference either.
Restaurant meal was just average, although breakfast buffet nice.
Nice pool but over heated and terribly busy.
Great location by park and ride to Norwich. Lovely setting. Staff helpful and friendly.

Stayed March 2014, travelled as a couple
Helpful?
Thank Saveling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Davina M, PA to General Manager at Sprowston Manor Marriott Hotel & Country Club, responded to this review, 25 March 2014
Thank you for sharing your comments on Trip Advisor and we would like to thank you for choosing to stay at Sprowston Manor.
We were very pleased to hear that you enjoyed the breakfast in our 1559 Restaurant and also thank you for your kind comments regarding our staff here at the hotel.
At the same time I regret to hear that your meal in the restaurant was not to your expectation and are continually striving to improve.
We also regret that you felt your room was too hot on this particular evening and we have noted your comments.
Thank you once again for your feedback and we do hope to welcome you back to the Sprowston Manor in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Munich, Germany
Level 5 Contributor
53 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 18 March 2014

I arrived here after a very, very long and tough day - partially why I made sure to stay here. Am familiar with both Marriott and their out-of-town properties - this is very typical but does not disappoint at all.

Was already surprised at how welcoming the (late-night) reception staff were. Loved the room - but was mostly impressed by the staff. Had a very late dinner in the bar area - we arrived fairly close to last orders but there was never even the hint of trying to rush us. We all enjoyed our meals and it was just nice to feel pampered at the end of that day.

Breakfast was very good and I did use the gym - which is much more of a large health club with a nice pool that hotel guests can also use.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SPG_JJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swansea, United Kingdom
Level 5 Contributor
86 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 15 March 2014

This is a reasonably nice hotel set in a very pleasant grounds, rooms, cleanliness, parking, facilities and everything else are quite good. The real problem comes with the food in the dining. Breakfast is fine, no issues there. Dinner is a different story however, the food is very variable and sometimes not too nice

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JohnTad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milton Keynes
Level 3 Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 12 March 2014

There is a picture of Mr Marriott senior and junior by the stairs. It does make you feel that the hotel chain is more of a family business than a faceless corporation. The staff also give this impression. Every member we met, greeted us with a hallo at least - simple but appreciated. The persons behind the reception desk, behind the bar, in the restaurant and in the spa were all very friendly. The waiter at dinner asked if we had enjoyed our spa: he was the same man who had brought us lunch by the poolside and he remembered us by name - nice touch.
I don't know if this hotel has been refurbished recently but the finish was to a high standard. Too many hotels of my acquaintance look worn and tired after the first glance but Sprowston Manor was very spruce. Our spa treatments were brilliant and the evening meal was superb. Minor touches like the double shower curtain (so it doesn't stick to the bather) make all the difference in large hotels.
If I had to find fault, we could have done with coat hooks in the bedroom (an empty space next to the wardrobe just cried out for such) and a toilet brush (maybe it had been stolen?). I have had comfier beds and when awake I could hear a water tank refilling via a ball-cock but I'm picking now.

Room Tip: Don't go for the top floor as I could hear plant running on the roof.
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Darth_Hatter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hull East Yorkshire
Level 3 Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 10 March 2014

I stayed here while travelling on business on a Sunday and found the hotel brilliant. The receptionist at check-in was absolutely lovely and I spent a good 10 minutes generally chatting about nothing, which was a refreshing after spending 10 hours in the car alone!!! The facilities were clearly explained and I was directed to my room whch had a lovely view over the edges of the adjacent golf course. The room was clean and airy and had all the facilities you would expect for an overnight stay. Dinner in the restaurant was fantastic, the food was exceptional and the service was friendly and attentive without being overpowering and I was left to chill with a glass of wine and my book after I had finished my meal. Breakfast was a fantastic spread with a bit of something for everyone and again, attentive service.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pesky_Peche
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wiltshire, UK
Level 6 Contributor
260 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 228 helpful votes
Reviewed 5 March 2014 via mobile

We stayed here just for one night whilst visiting family. It's a very attractive hotel in lovely grounds.

We arrived late and the check-in was faultless. The staff were very friendly and efficient throughout. Breakfast was excellent.

The room was a decent size for the three of us and the two queen beds were extremely comfortable. The bathroom was a reasonable size, too, and had everything you would need - and a good shower.

The only problem was: the room was SO hot! There were two radiators on the wall on either side of the window and both were pumping out the heat. We turned them both off straightaway and opened the window as far as we could (which wasn't far, as is usual in hotels) but we couldn't get the room cool enough to be comfortable!

Wifi wasn't free either, which is a bit of a nuisance in this day and age.

But all in all, it's a pleasant hotel.

Stayed March 2014, travelled with family
Helpful?
Thank Caroline1651
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sprowston Manor Marriott Hotel & Country Club

Property: Sprowston Manor Marriott Hotel & Country Club
Address: Wroxham Road | Sprowston Park, Sprowston, Norwich NR7 8RP, England
Region: United Kingdom > England > East Anglia > Norfolk > Norwich > Sprowston
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Sprowston
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Sprowston Manor Marriott Hotel & Country Club 4*
Number of rooms: 94
Official Description (provided by the hotel):
Enjoy a luxury countryside escape at the Sprowston Manor Marriott Hotel & Country Club. Located in Norwich, England, our guest rooms offer a seamless blend of historic elegance and modern comfort. We offer a world-class golf course, on-site spa and a variety of event venues, perfect for any travel needs. Book a memorable vacation at our hotel now. ... more   less 
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Also Known As:
Marriott Norwich
Norfolk Marriott
Sprowston Manor Marriott Hotel & Country Club Norfolk

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