Stayed for two nights over the weekend. Had dinner Friday night in the restaurant and the service was impeccable. The waiter was so attentive. Saturday night however was a different story, I asked for the ceasar salad as a starter
I received three lettuce leaves with three croutons. No waiter asked if we ok and no one was a tentative to our table twice we had to go to the bar for drinks.
I also enquired at reception if the hotel had any decaf tea bags. He said he didn't know and why don't I go and ask at the bar. (Maybe I was expecting too much for him to call the bar for me. ) the bar staff could only find decaf coffee. So I went to tesco to buy a packed. Only to be told by breakfast staff that in fact they do stock decaff tea bags.
The service just wasn't good enough really and was expecting a little more. More