We were staying for our anniversary for 1 night. We had to que for 20 minutes at check in which was far too long. I had booked a suite as a special treat but was massively disappointed with the standard of the room, it wad tired and old and in desperate need if modernising when u compare it with similar standards hotels. The bathroom was not particularly clean, the room was far too hot with noisey air conditioning and the mattress was worse than the one we have just thrown out. It was all the same story in the leisure facilities except the pool was freezing, we only stayed in for 20 minutes which was annoying as we specifically picked a hotel with a pool. The public areas of the hotel are very nice so I can only assume that the rooms and leisure facilities r on a list to b upgraded, we will not b going back until they do.
On the positive side the staff and food were very
Good and when I complained on checkout they knocked 20% of my bill which somewhat made up for the poor room. This was a frustrating experience as there was so much to love about the place and I would happily pay more for better quality rooms and leisure facilities, come on de vere sort this out and this will b a fantastic hotel.More
- Free Wifi
- Free Parking