The hotel from the outside looks grand and something quite special - couldn't have been more wrong! First of all they couldn't find my booking. When they eventually sorted it out I got to my room and it was so dirty I didn't even want to stay in it. The bathroom was by far the worst one I have stayed in. The toilet was absolutely filthy, mouldy grouting and even the ceiling was mouldy. The taps were filthy didn't look like anyone had bothered to clean them in years!!! Couldn't believe the state of it and I still can't believe that de Vere are happy to represent their company like this. I ate at the restaurant which was overpriced for the food - very Average, ordered a steak and it was really over done despite me asking for it rare. I just wanted to get out of the the hotel in the morning. Not a pleasant stay and definitely wouldn't go back!!!!!
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- Also Known As:
- Dunston Hall De Vere Hotel Norwich
- De Vere Dunston Hall Norwich
- Dunston Hall Norwich
- Dunston Hall Hotel
- De Vere Dunston Hall Hotel